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Help - Q2 starts up in passthrough mode and can't get to home screen or menu

Hello all,Turned on the headset today and get passthough mode only. I cannot get to home screen using menu button on right controller. Can't get anywhere except passthrough mode really and tapping side of HMD does nothing. Have turned HMD off and on ...

Refund

How do I cancel a refund request i wanna cancel one

Quest 2 stuck to 72 hz after oculus software update tonight

Oculus software updated and now even after changing the frequency to 80 or 90 hz it is stuck to 72 hz in games. I have tried to reboot the device, change cable, reboot system....nothing works, it still stuck to 72 hz. With Virtual Desktop wireless it...

Multiple account issue - app sharing

I am having an issue with sharing apps on the oculus quest 2. When I add a second account, it is able to start up, and play all of the apps/games associated with the account. However, when I go to the primary account, and turn on app sharing, it will...

I'm stuck in pass-through mode

I had a weird issue yesterday while trying to use my Quest 2. I turned it on and it instantly went to pass-through mode. This was weird, because I have my guardian turned off. It still showed my 3D controllers like is was in the Oculus home menu and ...

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