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Purchase

I didn't receive an email about my order after purchasing the elite strap. I did screenshot my order number just for this reason. Without the confirmation email I'm left in the dark and unaware if I am going to receive my order or what time it is com...

Oculus quest 2 virtual environments not loading on multi user acct

Hi, we just added my FB acct. to our oculus. My hubby, the primary account can change his virtual environment fine. But mine is stuck. I see the environments but they all say "update" and clicking them does nothing. I am also missing the option for d...

Washed out/faded colors

Sorry in advance for my english.two days ago i bought quest 2 but i'm disappointed. When I connect the VR to the PC, everything works as it should, but the picture quality? The colors are faded when I look at my full hd monitor (it's not even a gamin...

quest 2 virtual hands sometimes get 'stuck' for a while

While interacting in various games, etc. I will now and then have my virtual hands get stuck. Mostly this shows up as my hands being able to rotate and such but they can't move in space. For example I might be about to push a button when suddenly mov...

My Quest 2 keeps getting it's tracking lost

For some reason my Quest 2 keeps losing it's tracking, not the controller tracking, but the headset tracking. When tracking gets lost, I get sent to a dark menu saying "Tracking Lost" and tells me to quit the app I'm using. Sometimes it would come ba...

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