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Australian Shipping UPDATE?

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  • Mine just arrived, dont have the time free to pick it up so paying the shipping company - Family Express -
    On its way for me to play with at work now!
    God damn I am happy it wasnt lost.

    I will admit though, I really hope the CV1 isnt this difficult shipping wise, that was the most expensive, frustrating shipping I have ever had to deal with.

    If my rift doesn't work when I get it, I think I will flip.



    Let me know how you guys go with yours, as well as your impressions!
    Ordered: Sep 20, 2014 10:06 AM PDT
    Status:Sept 20 READY
    Status:Nov 3 Proccessing
    Status:Nov 5 Shipping information received (prep to ship)
    Status:Nov 6 shipped
    Status:Nov 12 FINALLY ARRIVED
  • jimmybish wrote:
    Robafett wrote:
    Glad to hear its good.
    Where in Australia are you located Jimmy?
    I'm a few hrs out of Perth and am still anxiously awaiting mine to arrive. I've been refreshing the Aus Post website every 10mins, so its interesting to hear it wasn't updated.

    I'm in Hobart.
    Yeah, the tracking is completely pointless. I also signed up for MyPost and that was no better (although it did tell me when the driver picked it up). I was getting a little worried, seeing others posting their updates and mine still just saying the paperwork was approved.
    But it's worth the wait! I gave Radial-G a go this morning before work. Amazing!
    Tonight, hotlaps in Assetto Corsa for as long as I can stomach it!

    I can't believe some of you ordered in September and are still waiting! That makes absolutely no sense! Best of luck to you. I'd be going nuts at anyone who had a contact number publicly available!




    I think I was the longest waiter in Australian for this batch, ordered sept 20 but finally got mine this morning!
    My tracking seemed to be alright, after I made the first call it was updated pretty quickly.

    I also did ask if I could pick it up from their facilities and unfortunately they cant do that :P

    The whole wait was pretty stressful, I am only 18 and working full time as an IT Tech so $500 out of my pay is a decent chunk.
    Ordered: Sep 20, 2014 10:06 AM PDT
    Status:Sept 20 READY
    Status:Nov 3 Proccessing
    Status:Nov 5 Shipping information received (prep to ship)
    Status:Nov 6 shipped
    Status:Nov 12 FINALLY ARRIVED
  • Well I'm officially had enough, I've bit my tongue not complaining but f this. Ordered 1st of August, received shipping notification on 30th Oct but I've contacted Australia post and they say it hasn't been dropped off to them to post. Have contacted oculus but they still won't respond. This is terrible service!
  • jimmybishjimmybish Posts: 5
    NerveGear
    neonrust wrote:
    Well I'm officially had enough, I've bit my tongue not complaining but f this. Ordered 1st of August, received shipping notification on 30th Oct but I've contacted Australia post and they say it hasn't been dropped off to them to post. Have contacted oculus but they still won't respond. This is terrible service!

    Bloody hell, man. Get in contact with Commercial Freight and Logistics. Their details are a few pages back.
  • jimmybish wrote:
    neonrust wrote:
    Well I'm officially had enough, I've bit my tongue not complaining but f this. Ordered 1st of August, received shipping notification on 30th Oct but I've contacted Australia post and they say it hasn't been dropped off to them to post. Have contacted oculus but they still won't respond. This is terrible service!

    Bloody hell, man. Get in contact with Commercial Freight and Logistics. Their details are a few pages back.
    Been trying to get a response from oculus support but no response at all, who is commercial freight and logistics?
  • jimmybishjimmybish Posts: 5
    NerveGear
    neonrust wrote:
    Been trying to get a response from oculus support but no response at all, who is commercial freight and logistics?

    They're the Australian company who receives the Rifts from overseas and files them with AusPost. Your shipping email would have "Your delivery is ready to be shipped from Commercial Freight and Logistics Pty Ltd" if the order has hit Australia.

    Check pages 115, and earlier, in this thread. There's more info about them there.
  • So i justgot of the phone to "Slow Parcel R' Us" (Auspost)

    It was confirmed to me that their tracking system show absolutely no information on the whereabouts of my Rift. It has gone from ETA Yesterday, according to the app and tracking. Then it was ETA Today over the phone on Monday. Now it is "there was a delay coming over, its not in Perth yet".

    WTF? Didn't Perth guys recieve their Today/Yesterday?

    AUSPOST... Shit at it!
    Location: Western Australia
    Ordered: 28 Sep, 2014
    ETA: 11 Nov, 2014
    ARRIVED: 13 Nov, 2014
  • jimmybish wrote:
    neonrust wrote:
    Been trying to get a response from oculus support but no response at all, who is commercial freight and logistics?

    They're the Australian company who receives the Rifts from overseas and files them with AusPost. Your shipping email would have "Your delivery is ready to be shipped from Commercial Freight and Logistics Pty Ltd" if the order has hit Australia.

    Check pages 115, and earlier, in this thread. There's more info about them there.

    Mine just says Australia post has received shipping information
  • So I rand and gave my tracking number to commercial freight and logistics, the response was you need to contact oculus support on that one sorry. This is infuriating
  • LrdAnubis wrote:
    So i justgot of the phone to "Slow Parcel R' Us" (Auspost)

    It was confirmed to me that their tracking system show absolutely no information on the whereabouts of my Rift. It has gone from ETA Yesterday, according to the app and tracking. Then it was ETA Today over the phone on Monday. Now it is "there was a delay coming over, its not in Perth yet".

    WTF? Didn't Perth guys recieve their Today/Yesterday?

    AUSPOST... Shit at it!


    Im located South east of melb (closer to Sydn) so maybe thats why I have received mine a day before you?
    If it counts for anything, I still waited longer than you ;)

    Your best bet is probably to contact oculous and get them to start an investigation with Oculous, its what the guy from Auspost told me the other day to do if it didnt arrive today.

    Really sorry to hear man, it is very, very frustrating.
    Ordered: Sep 20, 2014 10:06 AM PDT
    Status:Sept 20 READY
    Status:Nov 3 Proccessing
    Status:Nov 5 Shipping information received (prep to ship)
    Status:Nov 6 shipped
    Status:Nov 12 FINALLY ARRIVED
  • Package update. Processed through Welshpool.

    Tomorrow maybe Friday.
    Location: Western Australia
    Ordered: 28 Sep, 2014
    ETA: 11 Nov, 2014
    ARRIVED: 13 Nov, 2014
  • LrdAnubis wrote:
    Package update. Processed through Welshpool.

    Tomorrow maybe Friday.


    My fingers are crossed for you bud
    Ordered: Sep 20, 2014 10:06 AM PDT
    Status:Sept 20 READY
    Status:Nov 3 Proccessing
    Status:Nov 5 Shipping information received (prep to ship)
    Status:Nov 6 shipped
    Status:Nov 12 FINALLY ARRIVED
  • pjennesspjenness Posts: 692
    Neo
    AND!!! Its here

    But the excitment gone as Ive had a 2nd hand one for a few weeks now ha :lol:

    -P
    Drift VFX Visual, Virtual , Vertical

    Want 970GTX on Macbook for good FPS?
    https://forums.oculus.com/viewtopic.php?f=26&t=17349
  • Mine just arrived in WA south of Perth.

    Just a pitty i am stuck in Esperance for work.
    Location: Western Australia
    Ordered: 28 Sep, 2014
    ETA: 11 Nov, 2014
    ARRIVED: 13 Nov, 2014
  • Woohoo, mine arrived today!

    Ordered: 29th September
    Sent: 5th November
    Received: 14th November.
    Location: Western Australia
  • I'm not 100% sure whats happening with mine shipping wise, all I've got on my tracking number is

    Mon 15 Dec 2014 18:14
    Shipping information approved by Australia Post

    Mon 15 Dec 2014 15:30
    Shipping information received by Australia Post

    Nothing has happened since then, thought it would've had actually had some form of update, looks like i wont be getting this before Christmas this year. Might have to get in contact with support because it doesnt look likes its doing anything, has anyone got any Oculus's from this batch and can say if theirs is doing something similar?
  • How come it's fast in USA we pay 75 dollar shipping
  • numpulsenumpulse Posts: 7
    NerveGear
    yep mine also mon 15 dec shipping information approved by australia post no other info
    i am still crossing my fingers, two working days to go before Christmas
  • Postage update, mine arrived today and the tracking number did not update at all, all it has now is the same as before and then just delivered, i was very surprised to see it today but was very happy to see it today, now i just gotta setup all of it.
  • numpulsenumpulse Posts: 7
    NerveGear
    Stuffnco wrote:
    Postage update, mine arrived today and the tracking number did not update at all, all it has now is the same as before and then just delivered, i was very surprised to see it today but was very happy to see it today, now i just gotta setup all of it.
    yes i believe in christmas mine arrived today also, no change in tracking info lol just turned up good luck stuffnco
  • numpulse wrote:
    yep mine also mon 15 dec shipping information approved by australia post no other info
    i am still crossing my fingers, two working days to go before Christmas
    Yeah im sort of in the same boat mine has been



    Processed through Australia Post facility CHULLORA NSW and its just been sitting there for 5 days haha
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