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Consumer VR & S6 heat issue

dv8eddv8ed Posts: 6
edited March 2016 in Samsung Gear VR
Is it normal for consumer Samsung Gear VR and Verizon Galaxy S6 5.1.1 Lollipop to over heat around 30 - 45 mins of usage? How are you supposed to finish a movie?
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Comments

  • DOgiDOgi Posts: 35
    NerveGear
    On GVR2 I spend more then 4 hours on watching movies and never experienced that issue.
  • No overheating issues here, and I used it extensively day one. Are you putting on the cover over-top your phone ?
  • ChristiaanChristiaan Posts: 386
    Art3mis
    My S6 overheats after 10mins playing Gunjack in a 72 degree room with a light ceiling fan on to boot...no cover on.

    I did successfully watch 30mins in the netflix app with no heat warning.

    Is the Note 5 any better with heat dissipation?
  • thealgorithmthealgorithm Posts: 153
    Hiro Protagonist
    I have the innovator edition for the S6. The phone did overheat quite a lot previously, however the last few days not an issue at all. Phone is warm but not as hot as it was. Could there have been a recent software update perhaps that minimised this from happening?
  • Azrael30Azrael30 Posts: 107
    I think it's different for everyone. I use my Gear vr for 30 min - an hour at a time on average, sometimes longer, playing one game or multiple games and watching videos, and I've only ever experienced the overheating issue twice, when my a/c and fan weren't on. I also usually move my swivel chair pretty directly under ceiling fan so that might make a difference. I'm using the s6 innovator edition.
  • HomerS66HomerS66 Posts: 1,365
    Brain Burst
    dv8ed wrote:
    Is it normal for consumer Samsung Gear VR and Verizon Galaxy S6 5.1.1 Lollipop to over heat around 30 - 45 mins of usage? How are you supposed to finish a movie?

    Are you watching in Netflix or in Oculus Video?
    Are you streaming the video or is it downloaded/sideloaded into the Oculus Cinema. Streaming heats up the phone pretty quickly, but still after you get the overheating message you go into power throttled mode and can continue watching.

    In Oculus Video the performance stays practicly the same, even after you got the overheating message.
  • Christiaan wrote:
    My S6 overheats after 10mins playing Gunjack in a 72 degree room with a light ceiling fan on to boot...no cover on.

    I did successfully watch 30mins in the netflix app with no heat warning.

    Is the Note 5 any better with heat dissipation?


    I used to have an S6 and had your exact same problem with other games/apps. I currently have the Note 5 with the New Gear VR and have not once had an overheat issue. I love using it again! :-)
  • dv8eddv8ed Posts: 6
    Thought I update everyone on my issue.
    I followed this guide to un-install, restart phone then re-install seems to have fixed my heating issue.
    https://support.oculus.com/hc/en-us/art ... -software-

    I disabled so many bloatware packages because Samsung & Verizon think they can push out software to you when ever they want without your permission. I'll look at my phone then I have an offer from Samsung or Verizon to download or update something. Maybe it was using the old driver/software already installed on the phone from a long time ago. Thought I heard somewhere they came out with an update that helped with heat issue.

    I've watched one Netflix movie and played one game haven't had Samsung Gear VR tell me your device needs to cool down. It still gets warm to a little hot after a while of usage but nothing like before where I was worried my phone would eventually one day not work anymore.

    I've been kind of busy lately so haven't had much time to play with it. I'll come back with another update if things change.
  • Azrael30Azrael30 Posts: 107
    I will say I think there was an update that fixed the heat issue cause while I didn't get overheated, after and during use my phone used to get really hot, but for the last few weeks the phone never gets anything beyond moderately warm.
  • Jay535Jay535 Posts: 90
    Hiro Protagonist
    I can't use the Gear VR longer than 10 or 15 min with my new S6 with the Gear VR cover off. This is pathetic. I might be sending it back.
  • CHECHE Posts: 65
    Hiro Protagonist
    Can you charge the phone if its attached to the gearvr?
  • cyberealitycybereality Posts: 23,033 Oculus Staff
    If you use the charging cable, it will power the device so that it doesn't lose any charge while playing. I don't believe it will raise the battery level, though.
    AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i
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  • Bel-garathBel-garath Posts: 148
    Art3mis
    I don't know if this will help you, but it seemed to help someone I tried to help on a reddit thread. Read a couple of my posts there and maybe it will help you.

    https://www.reddit.com/r/GearVR/comment ... _consumer/
  • Jay535Jay535 Posts: 90
    Hiro Protagonist
    CHE wrote:
    Can you charge the phone if its attached to the gearvr?

    Yes, it makes no difference on the heating issue however.
  • Bel-garathBel-garath Posts: 148
    Art3mis
    keithianw wrote:
    I don't know if this will help you, but it seemed to help someone I tried to help on a reddit thread. Read a couple of my posts there and maybe it will help you.

    https://www.reddit.com/r/GearVR/comment ... _consumer/


    I'm quoting myself lol. Anyway, the user I helped via the above thread has confirmed he now experiences no overheating issues. I think I found a potential fix/workaround and Oculus should hire me :-) hehe
  • xBoggartxBoggart Posts: 86
    Brain Burst
    My S6 Edge+ heats upto 36 while playing games. Otherwise usually its just warm while watching videos!
  • Jay535Jay535 Posts: 90
    Hiro Protagonist
    keithianw wrote:
    keithianw wrote:
    I don't know if this will help you, but it seemed to help someone I tried to help on a reddit thread. Read a couple of my posts there and maybe it will help you.

    https://www.reddit.com/r/GearVR/comment ... _consumer/


    I'm quoting myself lol. Anyway, the user I helped via the above thread has confirmed he now experiences no overheating issues. I think I found a potential fix/workaround and Oculus should hire me :-) hehe

    I've tried it with my S6 charging, brightness to 6, and do not disturb to on and it still overheats after 15 minutes of use. Did they seriously not test the S6 before releasing Gear VR?
  • cyberealitycybereality Posts: 23,033 Oculus Staff
    @Jay535: Can I ask what content you are trying? The reason I ask is because the amount of time before the phone starts to overheat is very dependent on the app being used. For example, I've heard people watch 2 hour videos on the Gear VR without heat warnings, but certain games are very intensive and will overheat in much less time.
    AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i
    Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV
  • Jay535Jay535 Posts: 90
    Hiro Protagonist
    @Jay535: Can I ask what content you are trying? The reason I ask is because the amount of time before the phone starts to overheat is very dependent on the app being used. For example, I've heard people watch 2 hour videos on the Gear VR without heat warnings, but certain games are very intensive and will overheat in much less time.

    Anything. It just overheats must faster with games. Using Netflix might take 20 min, games take maybe 10 min. This is with the cover off as well. If I have the cover on it overheats much faster.
  • cyberealitycybereality Posts: 23,033 Oculus Staff
    Hmm.. Well overheating is a real issue, but your case seems abnormal. Are you sure there are not other apps running in the background that are making the issue worse?
    AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i
    Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV
  • Jay535Jay535 Posts: 90
    Hiro Protagonist
    Hmm.. Well overheating is a real issue, but your case seems abnormal. Are you sure there are not other apps running in the background that are making the issue worse?

    No, I close out of all apps before I use Gear VR. I'm starting to wonder if there's a problem with my S6. I've only had it for a couple months and I've always thought that the battery drains too fast.
  • Bel-garathBel-garath Posts: 148
    Art3mis
    Jay535 wrote:
    keithianw wrote:
    keithianw wrote:
    I don't know if this will help you, but it seemed to help someone I tried to help on a reddit thread. Read a couple of my posts there and maybe it will help you.

    https://www.reddit.com/r/GearVR/comment ... _consumer/


    I'm quoting myself lol. Anyway, the user I helped via the above thread has confirmed he now experiences no overheating issues. I think I found a potential fix/workaround and Oculus should hire me :-) hehe

    I've tried it with my S6 charging, brightness to 6, and do not disturb to on and it still overheats after 15 minutes of use. Did they seriously not test the S6 before releasing Gear VR?

    That wasn't the only suggestion in those threads I linked to. You should try an app that optimizes and cools down the phone. I use 360 Security. It has two distinct functions. One is to optimize the apps which it calls a "Boost". The other after that is an option to cool down the phone. It then closes the apps running in the background that are causing the extra heat..a lot of which start up when you turn on your phone. After that, you take the steps like charging, lowering the brightness on the phone itself, do not disturb..make sure you lock the phone at that point or apps may start up again after you unlock it...and then try the Gear VR. It worked perfectly with the guy in the thread that had the same problem. Id be curious if it works for you.
  • HomerS66HomerS66 Posts: 1,365
    Brain Burst
    Jay535 wrote:
    @Jay535: Can I ask what content you are trying? The reason I ask is because the amount of time before the phone starts to overheat is very dependent on the app being used. For example, I've heard people watch 2 hour videos on the Gear VR without heat warnings, but certain games are very intensive and will overheat in much less time.

    Anything. It just overheats must faster with games. Using Netflix might take 20 min, games take maybe 10 min. This is with the cover off as well. If I have the cover on it overheats much faster.


    General tips:

    - dont download/install/uninstall/stream apps and things right before or during you want to do VR, but rather let the phone cool off inbetween, as this already heats up the device.

    - go to airplane mode unless you really need wifi for a specific app, otherwise you can play most apps without the need for wifi/data

    - If you do need internet access rather use wifi only instead of 3G/4G (turn on airplane mode and switch on wifi)

    - even if you get the overheating message, in several apps you can continue to use it in a throttled 30fps mode and in some apps like Oculus Video, Netflix and others the performance stays practicly the same.

    - there are plenty of S6 users who have no or less overheating issues with the S6, maybe it also depends on the carrier bloatware or system activities update you have installed
  • paulkaraffapaulkaraffa Posts: 45
    Brain Burst
    I had my first overheating issue on S6 + consumer version gear vr when playing about 15 min of video from the new Jaunt app. That might be expected since Jaunt is doing some high quality video.
  • JvanEJvanE Posts: 134
    Brain Burst
    HomerS66 wrote:
    General tips:
    Great tips, thanks! I was doing a few things very wrong, I see now, hence my heatin problems within 10 minutes. ;)
  • xBoggartxBoggart Posts: 86
    Brain Burst
    I use it with my S6 Edge+ and never had any over-heating issues. Obviously the phone warms up or even heats upto a certain extent on extensive gaming. That's all! I heard S6 suffered from heating problems in general too, may be that just got magnified with the VR. Lets hope some update fix that!
  • Jay535Jay535 Posts: 90
    Hiro Protagonist
    I just discovered a solution to my overheating problems. Turn the brightness up to 10. Seriously, try it. If the brightness is set to 6 or 7 it overheats sometimes within just 5 minutes. Now at 10 it still hasn't overheated on me.
  • My Galaxy S6 constantly overheats, but my Note 5 can run for hours and hours without any problem.
  • vetievetie Posts: 7
    NerveGear
    Gear VR Consumer with Note 5 here and never have had a heat warning. I have played almost every video, game and picture available for hours with no heat problems.

    I also make sure to remove the plastic cover the goes over the phone to ensure it dissipates the heat better.
    Love this thing!
  • I have had the innovator edition for about 6 months now and did have over heating issues but like most here I have been able to stop it from happening now days.

    1,Switch to "do not disturb" and or air plane mode
    2 Make sure all other apps have closed down that are not needed.
    3 Set brightness to 5 (though am interested in the guy saying set to 10 full brightness not tried that)

    I can play 3 movies back to back so least 4-5 hours and have no problem but when playing games or the experience apps like titans it then does heat up faster but that is because it using the gpu much more.

    The one thing I do use for when playing the games is a face mask that I got from boot chemist its silicon gel I believe. cost about £5.

    I place it in freezer for about an hour and then I place it over the phone an then strap over head on top of the Gear VR it looks silly I know but works a treat and I can the play games for at least 3 hours if not more and no heat issue and with the pack on I look no more silly than I do with the VR on. :D

    As for the note 5 and s6 edge+ not over heating they won't they have a much larger surface area to dissipate the heat so they never tend to heat up as much.

    Hope this helps and happy VRing.
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