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"Back" button not working on the last step of setting up

Jotokutora
Adventurer
I just got the Consumer Gear VR. I have been following the screen direction such as tap on the Doughnut, swipe, etc...

On the last step (I think) it ask you to press the "back" button, but it doesn't do anything when i do so. Kind of stuck. Has anyone have similar problem and solved it?

PS. I am on a Note 5 with T-Mobile
4 REPLIES 4

Jotokutora
Adventurer
Got this working

D12345687
Honored Guest
Same issue here. How did u get this to work?

zcicora2114
Honored Guest
Also have this issue. I am stuck on the tutorial in the beginning. I am on a s7 edge. What was your fix?

D12345687
Honored Guest
Hey.

I did visit samsung which said it was a hardware issue and replaced it.

Btw. IF ur stuck on the welcome guide you could just look up at the X and skip it.