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USB 3.0 compatibility

dzuckerdzucker Posts: 104
edited January 2016 in General
So apparently my "ASMedia usb 3.0 extensible host controller - 0.96 (microsoft)" USB controller is incompatible.
Cyber can you confirm that it definitely won't work? Should I wait and see or just buy a new USB PCI card now?

And your site only mentions one compatible controller... "Fresco Logic FL1100EX chipset". Is that really the case?

And you provided only one link to 1 card on Amazon, surely there are more to choose from? I tried searching the stores I usually buy from, newegg.ca, directcanada.ca, tigerdirect.ca even Amazon but unfortunately FL1100EX does not turn up anything. Are you planning on adding a larger list of compatible PCI cards?

thanks,

Comments

  • StelzerStelzer Posts: 119
    The 0.96 are maybe only your front panel ports. Deactivate it in hardware manager and check if your back USB ports are still working. Test should be pass now.
  • cyberealitycybereality Posts: 26,156 Oculus Staff
    The Asmedia is one brand of controller with problems, but not the only one. If the Compatibility Tool is failing for USB, that means you probably have one of the problem controllers.

    There should be many controllers that DO work, but it's hard to say without testing them. The Fresco Logic FL1100EX is one known to be 100% working. You should be able to find it if you look. Basically, just search for "inateck pci usb" on Amazon or any other popular site. You should find it.

    http://www.amazon.ca/Inateck-Express-Co ... B00PAFDW3M
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  • NickytheHuttNickytheHutt Posts: 166
    Art3mis
    I have a whole bunch of Zotac, Asus and Gigabyte motherboards with USB 3 at home, and I'm going to buy one more (to change from u-ATX), may we see the controller compatibility list and perhaps in the future contribute to it somehow?
  • Blue73Blue73 Posts: 21
    Brain Burst
    FYI, I just received and installed a USB3 NEC chipset based PCIE card, it passed the Oculus compatibility test.

    Here's a link to the card I picked up off eBay.

    http://www.ebay.com.au/itm/USB-3-0-PCI-Express-Card-for-Desktop-PC-7-Ports-4-Ext-3-Int-NEC-Chipset-/321796771785?hash=item4aec950fc9:g:TZkAAOSw0JpV6UtH
  • MradrMradr Posts: 2,770 Valuable Player
    What happens if you did fail it? Like, it wont work or just not supported? I never had problems with my USB 3.0.
  • cyberealitycybereality Posts: 26,156 Oculus Staff
    If it fails, most likely nothing will work at all.
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  • MradrMradr Posts: 2,770 Valuable Player
    If it fails, most likely nothing will work at all.
    Oh man, what is the reason behind it? Do you know by off chance? Mine pass on my computer, but someone else I know had their fail.. but being the guy that needs to "know it all" if be neat to find out the answer.
  • cyberealitycybereality Posts: 26,156 Oculus Staff
    What the issue boils down to is that the USB 3.0 specification was ambiguous in places, and certain vendors may have interpreted the spec in different, conflicting, ways. Not wrong, just different, but these differences lead to undefined behavior. You don't notice it with simple devices (like a thumb drive or whatever) but with all the complexity of Rift, it becomes an issue.
    AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i
    Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV
  • MradrMradr Posts: 2,770 Valuable Player
    What the issue boils down to is that the USB 3.0 specification was ambiguous in places, and certain vendors may have interpreted the spec in different, conflicting, ways. Not wrong, just different, but these differences lead to undefined behavior. You don't notice it with simple devices (like a thumb drive or whatever) but with all the complexity of Rift, it becomes an issue.
    Thanks for the fast reply. Alright, sounds like a good enough answer to me. Man, any Asus MB will be almost blacklist from the sounds of that though.
  • dzuckerdzucker Posts: 104
    The Asmedia is one brand of controller with problems, but not the only one. If the Compatibility Tool is failing for USB, that means you probably have one of the problem controllers.

    There should be many controllers that DO work, but it's hard to say without testing them. The Fresco Logic FL1100EX is one known to be 100% working. You should be able to find it if you look. Basically, just search for "inateck pci usb" on Amazon or any other popular site. You should find it.

    http://www.amazon.ca/Inateck-Express-Co ... B00PAFDW3M

    Thanks Cyber, when I clicked on the link earlier today from work, it linked to a 5 port card, with an internal 20 pin expansion connector which is what I'm looking for. I just finished checking my PC to make sure I had an available slot. I do, but it looks to be a tight fit. So I was about to order it any way, but it isn't available any more. Someone here must have beat me to it. :( They do offer a 2 port with the internal 20 pin connector, but I think I'll keep looking. That said, I still feel that Oculus should be going out of their way to test a few different cards / chipsets and expanding their compatibility list. You are selling to consumers now, this isn't a dev kit any more. I would hate for you guys to get bad reviews on Day 1 because of incompatibility issues.

    And I noticed that Inateck offers cord-free power supplied cards, like this one... http://www.amazon.ca/Cord-free-Inateck- ... 13&sr=1-46
    Would these still work with a RIFT? I would think that the RIFT needs to draw some extra power directly from the power supply. If they don't work, I would suggest updating your FAQ to say so. Just my two cents.
  • cyberealitycybereality Posts: 26,156 Oculus Staff
    Well it uses the right chipset, not sure about power usage.
    AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i
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  • Silverfoxx30Silverfoxx30 Posts: 40
    Brain Burst
    I'm led to believe you need the one with the power connector as the port itself does not create enough power to run products plugged in. I.E. My windows phone comes up with a slow charging message when connected to my front pc ports but obviously fine on my powered rear ports.

    Hence I ordered the powered card to be safe.
  • ShpinxisShpinxis Posts: 92
    Hiro Protagonist
    I followed what Cyber posted and bought and installed this Inateck one today. Before, the checker told me my USB 3.0 ports were not compatible (with a red X). Now the checker says that some of my USB 3.0 ports are incompatible (with a yellow triangle warning). So, I'm assuming it works fine and that the new ones are compatible even though it does not specifically mention them.

    http://www.amazon.com/Inateck-Superspee ... etek+3.0+4
  • cyberealitycybereality Posts: 26,156 Oculus Staff
    Yes. That sounds about right. You'll just have to use the new ports for Rift.
    AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i
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  • shim2shim2 Posts: 480
    Nexus 6
    Any info on 15-25ft USB 3.0 extension cables? And HDMI extension cables as well?
  • DaftnDirectDaftnDirect Posts: 4,154 Valuable Player
    Mradr wrote:
    What the issue boils down to is that the USB 3.0 specification was ambiguous in places, and certain vendors may have interpreted the spec in different, conflicting, ways. Not wrong, just different, but these differences lead to undefined behavior. You don't notice it with simple devices (like a thumb drive or whatever) but with all the complexity of Rift, it becomes an issue.
    Thanks for the fast reply. Alright, sounds like a good enough answer to me. Man, any Asus MB will be almost blacklist from the sounds of that though.
    Just read this.. and to confirm, my motherboard passes the test just fine (Asus X99 Deluxe U3.1).
    Gateway 2000, Pentium II 300 Mhz CPU, 64Mb RAM, STB Velocity 128 AGP Graphics Card with 4MB SGRAM, 6.4Gb Hard Drive, US Robotics 56.5kbps Internal Modem, 12/24x CDROM Drive, Ensoniq AudioPCI, Windows 95.
  • MradrMradr Posts: 2,770 Valuable Player
    Mradr wrote:
    What the issue boils down to is that the USB 3.0 specification was ambiguous in places, and certain vendors may have interpreted the spec in different, conflicting, ways. Not wrong, just different, but these differences lead to undefined behavior. You don't notice it with simple devices (like a thumb drive or whatever) but with all the complexity of Rift, it becomes an issue.
    Thanks for the fast reply. Alright, sounds like a good enough answer to me. Man, any Asus MB will be almost blacklist from the sounds of that though.
    All P8Z77 boards I think will fail the test I am sure. I just tested a P8Z77-V. I have a few more I might check later when I get back into the store some time this week.

    NVM O.O THAT'S REALLY WEIRD!!!

    So like you can disable the Asmedia controller and then it says pass on the compatibility test? lol, so like I guess it depends on what ports you plug it into. Very interesting :) To point out ~ I guess if you have any of theses boards, don't use the first 2 USB 3.0s. Looks like they used them for the mouse and keyboard as a cheaper option than linking them to the Intel one.
  • SyntheticSynthetic Posts: 704
    Trinity
    Mradr wrote:
    So like you can disable the Asmedia controller and then it says pass on the compatibility test? lol, so like I guess it depends on what ports you plug it into. Very interesting :) To point out ~ I guess if you have any of theses boards, don't use the first 2 USB 3.0s. Looks like they used them for the mouse and keyboard as a cheaper option than linking them to the Intel one.



    some sata and USB controllers are split.... trying to give you more ports
    some controllers are better than others
  • MradrMradr Posts: 2,770 Valuable Player
    Synthetic wrote:
    some sata and USB controllers are split.... trying to give you more ports
    some controllers are better than others
    Yea, I get why they had them, but didn't know they were a problem till now. Sorry if this information was known. Something I guess I never really notice from all the threads. Might explain why I never had problems with my USB 3.0s either if I was running them off my intel ones instead. Asus used it pretty heavily on some of their line ups and actually switch away from it. A lot of the Z77 boards have a Asmedia controller for their USB 3.0 from my research so far. Some have two lol.

    Either way, hope someone finds this information useful. I mean if someone saw that test and saw that their USB isn't support... they might double check and see if disabling their asmedia and checking for the intel USB 3.0 is there before buying more hardware.
  • DannyMNLDannyMNL Posts: 270
    Nexus 6
    I received my Inateck 4-port card today, and it indeed works flawlessly and passes the test. I already passed the test before, but I have so many USB-accessories plugged into my PC that I needed an extra few. My USB-devices list in device manager is absolutely ridiculously long now...
    ASUS Z97-Pro Gamer | Palit GeForce GTX980 Super Jetstream 4Gb | i7-4790K 4.0Ghz | Crucial Ballistix 16Gb DDR3-1600 | Cooler Master G750M | Windows 10 64-bit | AOC G2460PG G-Sync 144hz 3D-monitor
  • IM0001IM0001 Posts: 24
    Brain Burst
    So while it says it fails, there is nothing keeping it from working by chance of Driver/Firmware update before release or am I really SOL based on my P9X79 Deluxe's chipset limitations and my current lack of extra PCI-E Lanes? (SLI + Soundcard + BT/Wifi). I may be able to kill off the BT/WiFi and swap in a 3.0 card, but I suppose trying once with the AsMedia stuff with the latest drivers wouldn't hurt once before throwing more money at hardware.
    i7 3930K @ 4.4Ghz | Mushkin 32GB PC2133 | SLI GTX 780s | Asus P9X79 Deluxe | Logitech G19 + G700s + G940 + G25 + Saitek X52 | Oculus DK2 + Asus VG278H @ 120 Hz + 1440P Korean Special @ 90Hz| Creative X-Fi Titanium + Klipsch ProMedia 4.1| Windows 10 Pro
  • DaftnDirectDaftnDirect Posts: 4,154 Valuable Player
    Something else to check.... my MB includes a setting in the BIOS for 'USB 3 Charging', by default it's not enabled, but my board passes the test anyway.
    Just wondering if anyone who's board has failed the USB 3 test, and has this option in their BIOS, if enabling/disabling this makes a difference.
    Gateway 2000, Pentium II 300 Mhz CPU, 64Mb RAM, STB Velocity 128 AGP Graphics Card with 4MB SGRAM, 6.4Gb Hard Drive, US Robotics 56.5kbps Internal Modem, 12/24x CDROM Drive, Ensoniq AudioPCI, Windows 95.
  • cyberealitycybereality Posts: 26,156 Oculus Staff
    @IM0001: Yes, in theory a firmware update could fix the issue. However, I wouldn't bet on it. Probably best to invest a few bucks and get the expansion card.
    AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i
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  • IM0001IM0001 Posts: 24
    Brain Burst
    @IM0001: Yes, in theory a firmware update could fix the issue. However, I wouldn't bet on it. Probably best to invest a few bucks and get the expansion card.

    Yea I figured I can live without BT/Wifi on this board and ordered the 5 port version of the card from Amazon. 4 of the 6 rear USB 3.0 ports work fine, most of the time, but have been flaky at random times that requires a full power off and cap drain to bring them back. Goofy for sure so enough reason to be on the safe side.

    I will never get a pass on the current Compatibility checker though due to my CPU being "behind' the recommended i5 in both number (3000 vs 4000) and "default clock" reading of 3.2ghz as well as my 780's not being a 900 series even though Nvidia does say the 700 series does support some of the VR features (like VR SLI at least). Still I do plan to upgrade those possibly once Pascal arrives.

    I am working to tune my system as well as possible currently as I have my Virtuix Omni arriving Monday. Woo!


    One thing @cybereality is there any mail going to be going out for the Kickstarter backed orders? Some place to see any details about possible ship time/touch pre-order/etc, or just be patient and be pleasantly surprised?
    i7 3930K @ 4.4Ghz | Mushkin 32GB PC2133 | SLI GTX 780s | Asus P9X79 Deluxe | Logitech G19 + G700s + G940 + G25 + Saitek X52 | Oculus DK2 + Asus VG278H @ 120 Hz + 1440P Korean Special @ 90Hz| Creative X-Fi Titanium + Klipsch ProMedia 4.1| Windows 10 Pro
  • cyberealitycybereality Posts: 26,156 Oculus Staff
    If you were in the Kickstarter (and pledged $275 or more) you should have received a survey already. There are no other details at this time, but we'll probably send confirmations at a later date.
    AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i
    Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV
  • cyberealitycybereality Posts: 26,156 Oculus Staff
    I'm not sure the hub would have enough bandwidth (since it's technically just using 1 port) and if you only have 1 USB 3.0 port it probably means you are on a laptop, and laptops are not supported.
    AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i
    Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV
  • BigBadBoogieBigBadBoogie Posts: 1
    NerveGear
    Something else to check.... my MB includes a setting in the BIOS for 'USB 3 Charging', by default it's not enabled, but my board passes the test anyway.
    Just wondering if anyone who's board has failed the USB 3 test, and has this option in their BIOS, if enabling/disabling this makes a difference.
    I have asmedia controller in my pc (2 of them).
    1 works for the headset, but none work for the sensors. I have tried all bios optiona including above and all drivers that i could find.
    I think the reason for not working is that the asmedia controller is a mass storage ONLY controller (that what my asus p8z68 gen 3 manual says the asmedia can be used for ONLY at least).

    So if I want 3 sensors i should be best of with a dual or quad controller usb card as a single usb host controller would likely be exhausted from a single controller card. For 2 sensors it should work as the oculus recomended one (crap china card) only has one controller.

    BUT dual or quad cards often rewuire oci expres *2 or *4 slots and since those sre often shared with mobo usb and oe graphic (mine is shared with the usb 3 mobo controller) that means i would have the mobo usb controller disabled and i would have to put headset + 3 sensors on the pci eexpress card.
    THUS a quad controller is allmost mandatory unless i should out one or teo sensord on usb2 which leads to worse tracking (in theory at least, right now im using usb 2 only and while it works it does notnot so optimal)
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