Change Oculus Id e-mail address

Ruudscorner

How do I change my Oculus Id e-mail address?

cybereality

You can't. Just create a new account with your new email address.

Ruudscorner

Seriously. You need to get this together. You are about to release a major thing to the world and you're telling me that when someone change their e-mail address everything on their Oculus Home account have to go because they need to create a new account?

Good to know we have Steam where an e-mail change is possible - and when I think about it, any other account I have.

cybereality

Sorry. The system wasn't designed to support this, though it's understandably a legitimate request. It is something that may be added later down the road, but probably not in the immediate future.

Mradr

Ruudscorner wrote:

Seriously. You need to get this together. You are about to release a major thing to the world and you're telling me that when someone change their e-mail address everything on their Oculus Home account have to go because they need to create a new account?

Good to know we have Steam where an e-mail change is possible - and when I think about it, any other account I have.

Steam didn't have that feature either at the start. ^__^ just takes time!

Ruudscorner

cybereality wrote:

Sorry. The system wasn't designed to support this, though it's understandably a legitimate request. It is something that may be added later down the road, but probably not in the immediate future.

Here you go:

UPDATE usertable SET email=newemail WHERE email=oldemail

You probably want to go about this in a different matter like using a unique id, but it will get the job done.

It is not like people get a new e-mail address every day, but this will happen and when it does you will get a backlog of support cases and people will be annoyed by the lack of such a trivial issue.

It wouldn't surprise my if you yourself changed all your e-mail addresses when moving from oculusvr.com to oculus.com.

My particular problem rises from the fact that I have this account that are my professional account - and when I signed up a few years ago I happen to use my personal e-mail address.

Now when the Rift is going live I want a new personal account for my regular gaming, etc. So I want to change the e-mail on this account so I can make a new personal account with this e-mail address.

Anyway, sorry for ranting and I hope you can sort this out in a fair amount of time.

TCR1

Can you have more than one ID ? and is it related to your email address ? .. Still can not find HOW to send set up a NEW Post ? TCR

cybereality

Yes, you can create new account with new email addresses.

New users need 1 post in an existing thread before making a new topic.

ArronKinser

O

Jimmyl

My personal email (registered to my Oculus account years ago), like all of my families accounts in same domain, is being spammed all to hell. My parents are downsizing and will soon be selling our family home (of 16 years) after which the domain was named and they will likely ditch the domain.

I've just changed the email/login easily for 100+ assorted accounts including Uplay, Steam, HumbleB, Paypal, eBay and 7 banks/credit cards.

I have spent a fair amount of money on Oculus Home as well as having kickstarter redemptions and the EVE Founders pack. Are you really saying my only options are to buy all of that again or pay monthly fees to support a domain and mailbox I do not need?

Come on guys, email addresses can be long term (had mine 16 years) but they are certainly not permanent.

maxwood

Jimmyl said:

My personal email (registered to my Oculus account years ago), like all of my families accounts in same domain, is being spammed all to hell. My parents are downsizing and will soon be selling our family home (of 16 years) after which the domain was named and they will likely ditch the domain.

I've just changed the email/login easily for 100+ assorted accounts including Uplay, Steam, HumbleB, Paypal, eBay and 7 banks/credit cards.

I have spent a fair amount of money on Oculus Home as well as having kickstarter redemptions and the EVE Founders pack. Are you really saying my only options are to buy all of that again or pay monthly fees to support a domain and mailbox I do not need?

Come on guys, email addresses can be long term (had mine 16 years) but they are certainly not permanent.

Install Oculus Home, go to settings and change it there.

cybereality

Yes, since the thread was first started the situation has changed. You can now change your email address from inside the Oculus desktop app. Hope that helps.

Jimmyl

Thanks for this

KevinBKnaus

I had to uninstall oculus for my samsung 7 phone. Now when re-installing it wants me to "create" a new user account with Oculus, but I already have one and it rejects the attempt to 'create' a new account. Oculus doesn't let me change the email address in my account, nor does Oculus present me with an alternative to "creating" a new account when I install, in other words, Oculus doesn't offer a way to login to an existing account when you re-install Oculus on the Gear VR. Any way around this, like can I delete my Oculus account?

KevinBKnaus

and from what I can see as of 20161228, you cannot change the email address from within the Oculus desktop app? Unless by the "desktop app" you mean something different than the log in profile area of the browswer based user account pages.

WheezyC

I am having the same issue. The app crashed and I reinstalled. Now it wants me to create another account and I already have one. There is no option to login to existing account. Any ideas? 

WheezyC

Fixed... make your font smaller.  The option is at the bottom of the page and does not show with large font. 

leowebdev

cybereality said:

Sorry. The system wasn't designed to support this, though it's understandably a legitimate request. It is something that may be added later down the road, but probably not in the immediate future.

when are you guys fixing this?

cybereality

leowebdev said:

when are you guys fixing this?

This has been fixed for a while now (it's an old thread). Simply check the account settings in the Oculus desktop app. Sorry for the confusion.

StatFreakOLD

With all due respect this has NOT been fixed.
I'm looking at the open desktop page right now and there's no way to edit my email.
There are edit links next to my username, password and pin but no way to edit my name or email under the personal info section.
Do I have to delete my account and create a new one? What's going on here? Why are you people saying this is fixed when it clearly isn't?

cybereality

You need to use the Oculus desktop application.
https://www3.oculus.com/en-us/setup/

StatFreakOLD

Oh I see. I have gear VR. What you're saying is that I need to download and install the Rift version.

cybereality

Unfortunately, yes. At this moment, it seems the only way to change email is in the Oculus Windows application. I think the login part happens before setting up Rift, so you can probably skip the setup and go straight to the settings. Sorry this is not more user-friendly.

StatFreakOLD

Got it. Thanks. ☺️

GearVR-User01

I have to install 1,7 GB to change my email!? Shit.

speedcar343

GearVR-User01 I got the same issue and yes this is actually pretty shitty! 1,7GB for such a trivial thing. I'm really upset!

tyler.wilson.5264

maxwood said:

Jimmyl said:

My personal email (registered to my Oculus account years ago), like all of my families accounts in same domain, is being spammed all to hell. My parents are downsizing and will soon be selling our family home (of 16 years) after which the domain was named and they will likely ditch the domain.

I've just changed the email/login easily for 100+ assorted accounts including Uplay, Steam, HumbleB, Paypal, eBay and 7 banks/credit cards.

I have spent a fair amount of money on Oculus Home as well as having kickstarter redemptions and the EVE Founders pack. Are you really saying my only options are to buy all of that again or pay monthly fees to support a domain and mailbox I do not need?

Come on guys, email addresses can be long term (had mine 16 years) but they are certainly not permanent.

Install Oculus Home, go to settings and change it there.

There's no setting on my oculus app to change your email address 

Chongbongala

I want to change email lol

lensmandave

Chongbongala said:

I want to change email lol

Just go to your profile page (your Oculus account profile, not the forum profile) and 'edit email address' 

NovioNovia

I need this too. Anyone ever find the solution to this? It’s been 5 years lmao