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Change Oculus Id e-mail address

RuudscornerRuudscorner Posts: 442
Art3mis
edited March 2016 in Support
How do I change my Oculus Id e-mail address?

Comments

  • cyberealitycybereality Posts: 26,156 Oculus Staff
    You can't. Just create a new account with your new email address.
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  • RuudscornerRuudscorner Posts: 442
    Art3mis
    Seriously. You need to get this together. You are about to release a major thing to the world and you're telling me that when someone change their e-mail address everything on their Oculus Home account have to go because they need to create a new account?

    Good to know we have Steam where an e-mail change is possible - and when I think about it, any other account I have.
  • cyberealitycybereality Posts: 26,156 Oculus Staff
    Sorry. The system wasn't designed to support this, though it's understandably a legitimate request. It is something that may be added later down the road, but probably not in the immediate future.
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  • MradrMradr Posts: 4,179 Valuable Player
    Seriously. You need to get this together. You are about to release a major thing to the world and you're telling me that when someone change their e-mail address everything on their Oculus Home account have to go because they need to create a new account?

    Good to know we have Steam where an e-mail change is possible - and when I think about it, any other account I have.
    Steam didn't have that feature either at the start. ^__^ just takes time!
  • RuudscornerRuudscorner Posts: 442
    Art3mis
    Sorry. The system wasn't designed to support this, though it's understandably a legitimate request. It is something that may be added later down the road, but probably not in the immediate future.
    Here you go:

    UPDATE usertable SET email=newemail WHERE email=oldemail

    You probably want to go about this in a different matter like using a unique id, but it will get the job done.

    It is not like people get a new e-mail address every day, but this will happen and when it does you will get a backlog of support cases and people will be annoyed by the lack of such a trivial issue.

    It wouldn't surprise my if you yourself changed all your e-mail addresses when moving from oculusvr.com to oculus.com.

    My particular problem rises from the fact that I have this account that are my professional account - and when I signed up a few years ago I happen to use my personal e-mail address.

    Now when the Rift is going live I want a new personal account for my regular gaming, etc. So I want to change the e-mail on this account so I can make a new personal account with this e-mail address.

    Anyway, sorry for ranting and I hope you can sort this out in a fair amount of time.
  • TCR1TCR1 Posts: 1
    Can you have more than one ID ? and is it related to your email address ? .. Still can not find HOW to send set up a NEW Post ? TCR
  • cyberealitycybereality Posts: 26,156 Oculus Staff
    Yes, you can create new account with new email addresses.

    New users need 1 post in an existing thread before making a new topic.
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  • JimmylJimmyl Posts: 5
    NerveGear
    My personal email (registered to my Oculus account years ago), like all of my families accounts in same domain, is being spammed all to hell. My parents are downsizing and will soon be selling our family home (of 16 years) after which the domain was named and they will likely ditch the domain.

    I've just changed the email/login easily for 100+ assorted accounts including Uplay, Steam, HumbleB, Paypal, eBay and 7 banks/credit cards.

    I have spent a fair amount of money on Oculus Home as well as having kickstarter redemptions and the EVE Founders pack. Are you really saying my only options are to buy all of that again or pay monthly fees to support a domain and mailbox I do not need?

    Come on guys, email addresses can be long term (had mine 16 years) but they are certainly not permanent.
  • maxwoodmaxwood Posts: 7
    NerveGear
    Jimmyl said:
    My personal email (registered to my Oculus account years ago), like all of my families accounts in same domain, is being spammed all to hell. My parents are downsizing and will soon be selling our family home (of 16 years) after which the domain was named and they will likely ditch the domain.

    I've just changed the email/login easily for 100+ assorted accounts including Uplay, Steam, HumbleB, Paypal, eBay and 7 banks/credit cards.

    I have spent a fair amount of money on Oculus Home as well as having kickstarter redemptions and the EVE Founders pack. Are you really saying my only options are to buy all of that again or pay monthly fees to support a domain and mailbox I do not need?

    Come on guys, email addresses can be long term (had mine 16 years) but they are certainly not permanent.

    Install Oculus Home, go to settings and change it there.
  • cyberealitycybereality Posts: 26,156 Oculus Staff
    Yes, since the thread was first started the situation has changed. You can now change your email address from inside the Oculus desktop app. Hope that helps.
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  • JimmylJimmyl Posts: 5
    NerveGear
    Thanks for this
  • KevinBKnausKevinBKnaus Posts: 5
    NerveGear
    I had to uninstall oculus for my samsung 7 phone. Now when re-installing it wants me to "create" a new user account with Oculus, but I already have one and it rejects the attempt to 'create' a new account. Oculus doesn't let me change the email address in my account, nor does Oculus present me with an alternative to "creating" a new account when I install, in other words, Oculus doesn't offer a way to login to an existing account when you re-install Oculus on the Gear VR. Any way around this, like can I delete my Oculus account?
  • KevinBKnausKevinBKnaus Posts: 5
    NerveGear
    and from what I can see as of 20161228, you cannot change the email address from within the Oculus desktop app? Unless by the "desktop app" you mean something different than the log in profile area of the browswer based user account pages.
  • WheezyCWheezyC Posts: 2
    NerveGear
    I am having the same issue. The app crashed and I reinstalled. Now it wants me to create another account and I already have one. There is no option to login to existing account. Any ideas? 
  • WheezyCWheezyC Posts: 2
    NerveGear
    Fixed... make your font smaller.  The option is at the bottom of the page and does not show with large font. 
  • leowebdevleowebdev Posts: 1
    NerveGear
    Sorry. The system wasn't designed to support this, though it's understandably a legitimate request. It is something that may be added later down the road, but probably not in the immediate future.
    when are you guys fixing this?
  • cyberealitycybereality Posts: 26,156 Oculus Staff
    leowebdev said:
    when are you guys fixing this?
    This has been fixed for a while now (it's an old thread). Simply check the account settings in the Oculus desktop app. Sorry for the confusion.
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  • StatFreakOLDStatFreakOLD Posts: 5
    NerveGear
    edited June 2017
    With all due respect this has NOT been fixed.
    I'm looking at the open desktop page right now and there's no way to edit my email.
    There are edit links next to my username, password and pin but no way to edit my name or email under the personal info section.
    Do I have to delete my account and create a new one? What's going on here? Why are you people saying this is fixed when it clearly isn't?
  • cyberealitycybereality Posts: 26,156 Oculus Staff
    You need to use the Oculus desktop application.
    https://www3.oculus.com/en-us/setup/
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  • StatFreakOLDStatFreakOLD Posts: 5
    NerveGear
    Oh I see. I have gear VR. What you're saying is that I need to download and install the Rift version.
  • cyberealitycybereality Posts: 26,156 Oculus Staff
    Unfortunately, yes. At this moment, it seems the only way to change email is in the Oculus Windows application. I think the login part happens before setting up Rift, so you can probably skip the setup and go straight to the settings. Sorry this is not more user-friendly.
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  • StatFreakOLDStatFreakOLD Posts: 5
    NerveGear
    Got it. Thanks. ☺️
  • GearVR-User01GearVR-User01 Posts: 1
    NerveGear
    I have to install 1,7 GB to change my email!? Shit.
  • speedcar343speedcar343 Posts: 1
    NerveGear
    GearVR-User01 I got the same issue and yes this is actually pretty shitty! 1,7GB for such a trivial thing. I'm really upset!
  • tyler.wilson.5264tyler.wilson.5264 Posts: 1
    NerveGear
    maxwood said:
    Jimmyl said:
    My personal email (registered to my Oculus account years ago), like all of my families accounts in same domain, is being spammed all to hell. My parents are downsizing and will soon be selling our family home (of 16 years) after which the domain was named and they will likely ditch the domain.

    I've just changed the email/login easily for 100+ assorted accounts including Uplay, Steam, HumbleB, Paypal, eBay and 7 banks/credit cards.

    I have spent a fair amount of money on Oculus Home as well as having kickstarter redemptions and the EVE Founders pack. Are you really saying my only options are to buy all of that again or pay monthly fees to support a domain and mailbox I do not need?

    Come on guys, email addresses can be long term (had mine 16 years) but they are certainly not permanent.

    Install Oculus Home, go to settings and change it there.
    There's no setting on my oculus app to change your email address 
  • ChongbongalaChongbongala Posts: 1
    NerveGear
    I want to change email lol
  • lensmandavelensmandave Posts: 550
    Neo
    edited July 2020
    I want to change email lol
    Just go to your profile page (your Oculus account profile, not the forum profile) and 'edit email address'  :)
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  • NovioNoviaNovioNovia Posts: 2
    NerveGear
    I need this too. Anyone ever find the solution to this? It’s been 5 years lmao
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