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Unable to enter Oculus Home after Set Your View in VR while use DK2

jennaljennal Posts: 6
NerveGear
Summary of Issue
When I open Oculus, always show a message window: Oculus Hardware Error, Oculus has detected a hardware issue that is preventing you from setting up your Rift. Please check that your headset and sensor are connected.

And it shows Set Your View in VR after I click OK on the message window. And Continue in Your Headset shows at the right bottom corner.

But when I connect my DK2, orange light, can't have any view in the headset. And I don't have a remote or Xbox One Joystick, even I can see in headset, I can't continue. Actually It works at the first time, and I can see the message inside the headset. but when I think if I close the program I can pass this thing. It doesn't work when I restart the program.

Steps to Reproduce
I have my DK2 for testing. When I want to setup something, I click the wrong menu, sorry I can't remember which menu I clicked, it is in the right top, dropdown menu, maybe Set Your View In VR.

No matter I uninstall and install again or repair by the OculusSetup or restart the program or restart my computer. Always the same issue prevent me from enter the Oculus Home.

Expected Behavior
I want to skip this setup and enter Oculus Home.


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Comments

  • jennaljennal Posts: 6
    NerveGear
    and this is the log files gathered by OculusLogGatherer.
  • jennaljennal Posts: 6
    NerveGear
    AAnd this is where I have been blocked.
  • jennaljennal Posts: 6
    NerveGear
    Any one help? Please tell me how to get through this.
  • jennaljennal Posts: 6
    NerveGear
    I finnally got the solution, hope to help someone like me.
    Here is the solution, just delete the following folder and restart oculus & oculus service.

    C:\Users\user\AppData\Roaming\Oculus\sessions
  • rolfwesemannrolfwesemann Posts: 17
    NerveGear
    I have no folder like this one
  • I had the same problem. Make sure your sensor is hooked up to a USB 3.0 port because that fixed it for me.
  • observerobserver Posts: 6
    NerveGear
    edited May 2016
    jennal said:
    I finnally got the solution, hope to help someone like me.
    Here is the solution, just delete the following folder and restart oculus & oculus service.

    C:\Users\user\AppData\Roaming\Oculus\sessions
    This worked for me.  Make sure to stop the Oculus VR Runtime Service first.  If you're on windows, go to Start menu, then type "services.msc" (without quotes) in the search button, open it, then scroll down to look for it.  Right click it and click Stop, then delete sessions folder, then start the Oculus VR Runtime Service again.
  • rbrondirbrondi Posts: 1
    Thanks a lot, it worked also for me. By the way is there any setting available in order to use keyboard and/or mouse as input devices instead of the xbox gamepad?
  • Phoenix10192005Phoenix10192005 Posts: 0
    NerveGear
    Where can I find the file? I went to oculus support and they said to do the same thing but I cannot find he file. 
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