Hey guys, checking in to see if you have any recommendations or words of wisdom (or sympathy!!!) while I wait for my ticket to slowly process ~
My computer is approved for Oculus use and my Oculus initially installed successfully. I was able to access Home and the virtual Store. However, the Dream Deck auto-launch failed, and when I attempted to launch it later after installing manually, Oculus gave the error, "this app is taking too long..." and then crashed. I had to force close and restart my computer.
Upon restarting, I could no longer activate the Oculus, although the orange light was still on. It began giving me the error "this hardware is not supported."
Four times since, I've attempted to uninstall and reinstall the Oculus drivers. Upon installation, the Oculus headset is not recognized at all - it remains dark with no lights. My computer detects the Oculus sensor hardware, but it doesn't light up. The actual Oculus program jumps straight to "Adjust Your Lenses/Continue in Your Headset." It doesn't give me the opportunity to test my hardware connections.
All connectors are in USB 3.0. The Oculus HDMI (as well as my primary monitor) are both connected to my graphics card. HDMI connectors looked ok upon examination. The cord is plugged firmly into the headset. I've resorted to just trying random USB 3.0 ports, but although the sensor always installs its drivers, the headset stays dead as a doornail.
Maybe there's a power switch I'm missing???
Anyway, please let me know if you have any other reccs for what I can try. Just standing in Home was a pretty amazing experience...SO bummed it all went to #@# before I could see what the Dream Deck is like. Much less Apollo 11...