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Does Oculus Rift Officially Support Windows 10 right now?

Afterfreeze
Explorer
I need a straitforward answer here.  I work at University Of California San Diego and we are planning on purchasing 27 rifts for a Lab Environment.  Windows 7 is obviously supported, but when searching, I see comments from staff that are along the tune of "yeah go ahead, it worked for me..." and the like regarding Windows 10. Those are not acceptable answers for an organization such as ours.

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TwoHedWlf
Expert Trustee
Yeah, nah...There's no evidence of them offering enterprise level support on a consumer level device.  And if you're wanting an answer from someone at oculus maybe you're better off contacting oculus.  



https://support.oculus.com/

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5 REPLIES 5

jon
Heroic Explorer
As comments along the lines of "yeah go ahead, it worked for me..." are insufficient, I'll reply to your community forum post by directing you to Oculus' specified minimum requirement list:

https://support.oculus.com/help/oculus/882518398499537/?ref=hc_fnav

nalex66
MVP
MVP
Yes, Windows 10 is officially supported. All the official "Oculus-Ready" PCs ship with Windows 10.

DK2, CV1, Go, Quest, Quest 2, Quest 3.


Try my game: Cyclops Island Demo

Afterfreeze
Explorer
Thank you for your replies Jon and Nalex.  However, when I say "officially supported" I'm essentially asking if they offer an enterprise level of support for issues arising in a domain environment.   I'm also looking for an answer from a staff member.

nalex66
MVP
MVP


Thank you for your replies Jon and Nalex.  However, when I say "officially supported" I'm essentially asking if they offer an enterprise level of support for issues arising in a domain environment.   I'm also looking for an answer from a staff member.


Since the Rift is specifically a consumer device, they don't offer any sort of "enterprise level" support. I've also heard of people having trouble getting the software to work in a domain setting.

You're not likely to get an official answer on a community forum. You can try emailing Support, but you'll find that everything is geared towards home users rather than corporate customers.

DK2, CV1, Go, Quest, Quest 2, Quest 3.


Try my game: Cyclops Island Demo

TwoHedWlf
Expert Trustee
Yeah, nah...There's no evidence of them offering enterprise level support on a consumer level device.  And if you're wanting an answer from someone at oculus maybe you're better off contacting oculus.  



https://support.oculus.com/