I also posted a question 2 or so weeks ago asking how one can REALLY verify whether ports working at USB3 (since 3rd party tools show all kinds of confusing information) and didn't get ONE constructive reply, only like "well why bother when your Rift works" basically telling me I am not right in the head wanting to know what mode my USB ports are actually in. (THIS is actually significant since it also means how much power the devices get). Tools like USBDevView or USBTreeView show only my "Rift Sensor" as USB3.0 but everything else as USB2.0, although OH says it's in 3.0
I have the same problem. Oculus support knows this is a common issue and is now trying to avoid honoring their warranty. Mine is 7 months old and has the same problem. I have the original box and everything that came with it, the purchase receipt, a video showing the problem when the headset is touched, and an unboxing video proving it was new when I bought it but they still refuse to honor their warranty.My only advice is to buy a Vive instead. But if you're reading this, it's probably too late.
Disconnect SOLVED for good.Returned the Rift and bought the VIVE. No more disconnects! I can finally play longer than 8 minutes without a disconnect. NO WAY I was waiting months and months for Oculus to fix this. Not at $600. Bye bye rift.
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