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Oculus Support have dropped the ball

SamalamSamalam Posts: 20
What the hell is going on over there in california, my ticket has been open for a month, last reply was two weeks ago saying they are still working on it...... but there's nothing to work on. The package was lost by UPS, end of story send me a new one. Apparently new units ship in two days........then why cant they ship me one! They have just been ignoring me, its insulting and unacceptable. I stupidly did not use paypal or a credit card so I cant just get my money back. Anyone else in the same boat? 


  • cyberealitycybereality Posts: 26,156 Oculus Staff
    I'm terribly sorry about this. Let me see if someone can respond.
    AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i
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  • pvsleeperpvsleeper Posts: 37
    Brain Burst
    Hi Samalam - curious, have you made any progress with this?
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