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[Question] Did an RMA, got "Held in warehouse" on my shipped unit.

keem85
Protege
Howdy.

Does anyone know what "Held in Warehouse" means? UPS did not know either when I contacted their UPS-support (Which I found very strange)..
My RMA unit that I sent to Oculus had that status for over a week, and Oculus support is a little difficult to get in touch with. I got the "Give us some time" mail but haven't heard back. Luckily yesterday my package was signed as delivered, but it's marked with "Left at: Dock". I hope it is in good hands.

By the way do you guys also know what Oculus Support's deadline policy is for answering their customer mails? It would be great to know, so that we don't think that our mails will go unanswered for weeks.
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