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AMBER LIGHT - HELP!!!!!!

BMW650I
Honored Guest
I have tried and tried to get this thing to work.  Set up went fine and as soon as it came to the screen to put the headset on and continue nothing worked.  The light on the headset is yellow and not white.  I have tried everything, unplugging, redoing the software from the website, everything.  Can someone please help me with this?????? 
9 REPLIES 9

cybereality
Grand Champion
Can you upload these log files?
https://forums.oculus.com/community/discussion/33792/how-to-get-logs-for-bug-reports-for-consumer-ri...
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Greyman
Superstar
go to Oculus Home, click the cog in the top right and select settings.

then select devices and see what it says at the side of the rift

if it says something about the HDMI cable not being connected, just carefully unplug it and then plug it back in.  

Don't ask me why, but i had something similar and it looked like my graphics card had just got into an odd state, even tho i had power cycled a couple of times.

Trytiped
Adventurer
Have you tried taking the facial off and unplugging the HDMI directly from the headset and then try plugging it back in again? Here's my video on how to https://youtu.be/TfTOLf5aAl0

BMW650I
Honored Guest
the farthest i have gotten on the set up is where you check the lemses.  Not sure where oculuc home is???????  I am now on my second oculus and same issue

BMW650I
Honored Guest
where is oculus home. 

Trytiped
Adventurer
Try uninstalling everything oculus then download/install Oculus home from here https://www3.oculus.com/en-us/setup/

lizdonald
Honored Guest
Did you ever get it to work? I have the same problem

robotreligion
Honored Guest
Same problem here

t4lib4n
Honored Guest
Same problem 😕