I signed up for today's first Oculus demo at my local Best Buy (I signed up earlier today, about 4 hours before the time). I showed up 20 minutes before my time slot and employees told me they weren't sure if the Oculus guy was coming today. Sure enough, I waited around the Oculus display for 30 minutes beyond the start of my appointment and the guy never came. What's more, an employee who has a Rift of his own told me the guy wasn't doing Touch demos yet anyway, last time he asked about it. Has anyone else tried and failed to get a Touch demo at Best Buy?
I showed up early enough that I did get to try PSVR with Move Controllers for the first time (I had gotten a demo without Move before). The in-VR hands were a little jittery, but even so, using my hands to interact in VR felt natural immediately. I can't wait to try / own Touch!
Please contact Oculus Support. https://support.oculus.com/ We want to keep track of and investigate these issues, and will be working to make sure it doesn't happen in the future. Really sorry for the inconvenience.