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Medium simply will not activate with Touch installed..

KevinLongtimeKevinLongtime Posts: 283
Nexus 6
I've setup touch. Guardian system on..played a few touch games. Restarted the oculus service a few times. Restarted my computer...nothing.

Medium is still saying $29.99...this process should be much easier.

Comments

  • yellow_cakeyellow_cake Posts: 1
    NerveGear
    I have the same problem. All of the apps which are supposed to be free, once Touch is activated, have a price on them.
  • P3nT4gR4mP3nT4gR4m Posts: 1,715 Valuable Player
    Pretty sure the store was offering it for sale but when I went into my library, medium and the gunfight app were showing ready to install.
  • KevinLongtimeKevinLongtime Posts: 283
    Nexus 6
    P3nT4gR4m said:
    Pretty sure the store was offering it for sale but when I went into my library, medium and the gunfight app were showing ready to install.
    Ohh forgot to mention, my "Not installed" list doesn't show the games either.
  • duncankellerduncankeller Posts: 16 Oculus Staff
    Hey all, a few people are having problems with this. Email Oculus general support with all your info, that'll be the quickest way to get all your stuff.
  • KevinLongtimeKevinLongtime Posts: 283
    Nexus 6
    edited December 2016
    Hey all, a few people are having problems with this. Email Oculus general support with all your info, that'll be the quickest way to get all your stuff.
    Emailed them lastnight, still no answer :( Really anxious to try this piece of software! Just when I thought the wait was over when my touch arrived lol.
  • cyberealitycybereality Posts: 26,156 Oculus Staff
    Really sorry for the inconvenience. Oculus Support can help, so please submit a ticket if you haven't already ( https://support.oculus.com/ ). Just understand we are experiencing higher than normal ticket volume so response is slower than typical. Thanks.
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  • KevinLongtimeKevinLongtime Posts: 283
    Nexus 6
    edited December 2016
    Thanks for the reply...but I'm dying here waiting to try medium haha.

    Tried making Oculus software "forget this device" then unpaired the controllers and went through the full setup piece by piece and still did not work.

    I just now bought it because i didn't want to wait any longer..
  • NoSpoon_42NoSpoon_42 Posts: 38
    Brain Burst
    I have the same problem. Tried all the troubleshooting steps. Submitted a support ticket two and a half days ago. Nothing yet. If you hear anything, please let me know. Looking forward to playing those games. 
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