12-08-2016 10:38 AM
I sent my Rift back on the 28th november, it was delivered on the 30th, it's now the 8th and a new one hasn't been sent yet.
First the guy told me it usually takes 1-3 days from the moment they receive it, then another person from Oculus told I would receive it within 13 days of sending it and now I am being told that if the tracking details haven't been updated by monday I should contact them then.
I'm going nuts just staring at my brand new touch controllers without being able to use them. It seems like it's taking too long and I'm worried that there's some kind of problem. But then I'm thinking maybe I'm just over-reacting and being a bit of a VR crackhead.
How long should this process take? am I likely to have a replacement anytime soon?
12-08-2016 10:53 AM
12-08-2016 11:01 AM
12-13-2016 11:14 AM
12-13-2016 12:39 PM
12-13-2016 01:02 PM