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Squeaky trigger of right touch controller

alexchang734alexchang734 Posts: 29
Brain Burst
I've started to notice the trigger of the right touch controller start to squeak and it's really bugging me. Anyone else have this problem? And can anyone suggest a way to fix it? Cheers

Comments

  • xWandererxxWandererx Posts: 386
    Trinity
    Id try a squirt of WD40 down the sides of the trigger
  • SuperTuckSuperTuck Posts: 119
    Art3mis
    Don't do that
  • zorexzorex Posts: 27
    Brain Burst
    edited December 2016
    I have the same problem... I've uploaded a  video: 
  • HoIIywoodHoIIywood Posts: 326
    Trinity
    edited December 2016
    I've started to notice the trigger of the right touch controller start to squeak and it's really bugging me. Anyone else have this problem? And can anyone suggest a way to fix it? Cheers
    Alex, I was thinking about discussing this..

    Your left touch still has that sound deadening type of thud, almost as if it has a layer of resistance right?
    Yet the right one seems to 'slap' more, and smack against the inside plastic as if whatever was their to prevent that has been dislodged or worn out. 

    Given that it's the right side, that is not surprising as it most likely get's used four times more than the left (for the average person).

    I suspect in time the left one will behave and sound the same as well.

    Sadly, this is probably just poor and cheap construction and nothing we can do about it ourselves. With how things have been going for Oculus lately, I wouldn't be surprised if people requested RMAs.

    It's been a week or two and people are already facing this issue. That's not acceptable.
  • FlausnFlausn Posts: 187
    Art3mis
    edited December 2016
    i gave mine backt o media markt yesterday ive got new ones now...in my case the trigger was loud if i press it fast like the rubber stopper was gone and squeaky when pressed slow...and 1mm or 2 play when i pressed from the side...the new ones are good. change them !!!
  • FiegeFiege Posts: 69
    Hiro Protagonist
    edited December 2016
    Same here! Strange noise only on the right hand side, probably because of being right handed. If you one uses the left handed one more often, the same noise might occur there. As long it is just a bit noisy I do not mind. Fingers crossed it won't turn out to be another hardware fault and dies eventually.
  • HoIIywoodHoIIywood Posts: 326
    Trinity
    edited December 2016
    Flausn said:
    i gave mine backt o media markt yesterday ive got new ones now...in my case the trigger was loud if i press it fast like the rubber stopper was gone and squeaky when pressed slow...and 1mm or 2 play when i pressed from the side...the new ones are good. change them !!!
    Even if you do not get the rodent squeak, you're still faced with a less impact softened trigger and a plastic hitting plastic sound. Something I noted was that if you press the lower outside (right) quadrant of the button, you still get some of that deadened and reduced impact sound. However if you move to the left side (low or high) it returns to the slapping. Obviously reverse this if your problem is with the left controller.

    Here is the sound it makes(yes that is a video):

    https://photos.google.com/share/AF1QipNgwsH9IGZ4lnltu0IPJqqEtYQ_7vDxylYK9S8Ya9SEqMjbLXBTkkSf8c2rhBF1MQ/photo/AF1QipMKJwJ8vjEIcTR-4Z5ENMUVss_P5FuxASdXT35l?key=RlY4aXBtZTdmNDVqN0o5cGFDRUZpbEFFUmlBMll3

    Possibly the spring has been slightly dislodged or is bent.


    The new ones would be good, because they are new. The question is whether it happens again in a few weeks time or even a few months.


    It's also important to know that the springs act as a conductive path for the capacitive sensing for the face buttons..which is a bit concerning really.



    So there's two issues at play here, probably resulting from the same fault.

    @cybereality
    Can you comment on this? This is what you expect from a worn out Xbox controller after a year or two of use. 

    Should this be expected behavior so soon after launch? 

  • stalker81598stalker81598 Posts: 8
    NerveGear
    I believe what you have circled there are the A/B buttons.

    I have also experienced the issue with the "slapping" trigger on my right controller. Additionally, I noticed increased side-to-side movement of the trigger, particularly when pressed down. I don't think it's an issue with the spring. It seems to me that there must be a small amount of damping material, like a rubber pad, under the trigger which has become dislodged. The underside of the trigger is now hitting the inside of the housing or perhaps the PCB underneath.

    Squeaking could be caused by the rubber pad shifting to one side and rubbing against the trigger as it moves. Just guessing here. The iFixit photos don't really show a good close up of the area.

    I've contacted Oculus support and arranged for an RMA. I'm holding out hope that this is just a bad batch and not a design flaw. I'd hate to wait however long it takes to get a replacement only to have the same issue pop up again.

    Please enjoy a video of my slappy trigger.



  • HoIIywoodHoIIywood Posts: 326
    Trinity
    Thanks @stalker81598  you are correct those are the topside buttons. Curiously, that break down review didn't show any of the trigger side material..

    Your video nails it though. How did the RMA go? What did you say? Did they offer to pre pay the postage or do an advanced replacement?

    And definitely come back to us with an update.

  • stalker81598stalker81598 Posts: 8
    NerveGear
    I explained the issue to support and they asked me for a video demonstrating the problem. Then they gave me a shipping label to send the whole Touch kit back for a replacement. 

    Despite long initial wait times for products to ship, I'm quite satisfied with the customer service I've received so far. It really seems like Oculus is actively trying to improve their products.

    I'll update when I receive the replacement units.
  • HoIIywoodHoIIywood Posts: 326
    Trinity
    Let's hope so. 

    I read some reddit posts where the users claimed that Oculus had done an advanced replacement, which to my knowledge they do not offer. 


  • FlausnFlausn Posts: 187
    Art3mis
    i send a video and the other things too...i hope for a good pair too...:( meh
  • FlausnFlausn Posts: 187
    Art3mis
    I believe what you have circled there are the A/B buttons.

    I have also experienced the issue with the "slapping" trigger on my right controller. Additionally, I noticed increased side-to-side movement of the trigger, particularly when pressed down. I don't think it's an issue with the spring. It seems to me that there must be a small amount of damping material, like a rubber pad, under the trigger which has become dislodged. The underside of the trigger is now hitting the inside of the housing or perhaps the PCB underneath.

    Squeaking could be caused by the rubber pad shifting to one side and rubbing against the trigger as it moves. Just guessing here. The iFixit photos don't really show a good close up of the area.

    I've contacted Oculus support and arranged for an RMA. I'm holding out hope that this is just a bad batch and not a design flaw. I'd hate to wait however long it takes to get a replacement only to have the same issue pop up again.

    Please enjoy a video of my slappy trigger.



    same here why they dont build quality  products ?
  • BEARDEDFIGNUTZBEARDEDFIGNUTZ Posts: 51
    Hiro Protagonist
    The trigger on my right touch controller is also very load as if whatever sort of shock absorber that was there, and still seems to be in place on the left controller, is now gone and so it now makes a loud plastic on plastic noise. The trigger also feels as though it wiggles from side to side more than it should, certainly more so than the trigger on the left controller. I understand that being right handed the trigger on the right controller will obviously receive more use. But I have barely went through one battery for each controller. I could understand if this was months from now after many, many hours of use. To be happening this soon is unacceptable.
  • mav360mav360 Posts: 8
    Brain Burst
    This issue has just occurred for me, no resistance on trigger and plastic hitting plastic - but being a lefty its in the left hand controller. I am disappointed, its a £200 device - I've had £40 xbox controllers last years with much more hours use and abuse - but I will continue to support Oculus and I want them to succeed, I love the experience the touch with Rift delivers and it really is an amazing product - hopefully it is a first batch issue (got mine on release date in the UK.) I`m hoping as I ordered through John Lewis that the refund and replace will be much easier and quicker - will be dropping by my local John Lewis at the weekend.
  • NeilTheNamelessNeilTheNameless Posts: 30
    Brain Burst
    edited January 2
    I've got a squeak on my 2-3 week old Oculus Quest's right controller fire button - Raised a ticket.
    Certainly not had any such problem in the years I've owned a Rift :(
  • Eastcoast78Eastcoast78 Posts: 33
    Brain Burst
    Same my right hand trigger is now making noises. It do sound like a spring. Its not overly loud. But i fear is may get worse. See what happens. Only 2 weeks old...not happy. 
  • NeilTheNamelessNeilTheNameless Posts: 30
    Brain Burst
    I suspect it can be easily rectified by pulling off the trigger and applying a dab of grease. But I'm not going to risk breaking/damaging a 2-3 week old controller doing that without confirmation it can be safetly done!
  • NeilTheNamelessNeilTheNameless Posts: 30
    Brain Burst
    Still waiting to hear back from support about my ticket :(
  • NeilTheNamelessNeilTheNameless Posts: 30
    Brain Burst
    STILL not heard back from support about my ticket... Hmm!
  • Wubbe_Wubbe_ Posts: 1
    NerveGear
    Same problem after 3 days of owning quest. The left controller in my case. Made a ticket just now. I'll do a follow up here if i get a reply. 
  • FelicityCFelicityC Posts: 147
    Art3mis
    edited April 21
    If anyone else has this issue, in the future, and finds this thread: I found a fix in another thread that hilariously worked instantly and perfectly without an WD-40 needed.

    Simply hold it down and blow hard into the crevice. I have no idea why this worked or why it fixed it other than maybe setting the spring into place properly

    edit: it may only be a temporary fix which adds even more questions (actually, it may simply be the humidity caused lubricating the spring briefly), but wd-40 may still be required. It would be unwise to spray it in there, though
    8700k @ 5ghz allcore, 2070 Super, 3200mhz 2x8gb memory @ CL16 1T, 1tb wd sn750, msi z370 gaming plus, overheating from OVRserver_x64
  • icedidicedid Posts: 2
    NerveGear
    edited May 29
    Okay, no joke. I just tried this and it worked. Thanks for the suggestion, the squeaking has been bugging me forever now. I can't believe blowing on it actually works.
  • FunkyPigeon101FunkyPigeon101 Posts: 1
    NerveGear
    Thanks Felicity. You saved me :)
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