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Oculus setup error: "Looks like we can't reach the oculus server". What can i do?

Piotrekk4
Sightseer
I bought oculus cv1 days ago and want to setup but cannot because of this :cry:
PLS help someone!
Things like clean dns cache or write oculus like dns server in hosts dont work.
I have clean new installed windows 10 and firewall turned off.
18 REPLIES 18

Make sure you have .net 4.5.1 installed.  Do all updates.  I think Windows 10 comes with it though so it should work?

Do a search - there's a few of these:

https://forums.oculus.com/community/discussion/comment/448584#Comment_448584
Big PC, all the headsets, now using Quest 3

Piotrekk4
Sightseer
@andyring
but i have already updated windows and it has ".net 4.6.2 or newer version" like installer said 

OK, well i expected it wouldn't be that when i saw you had Windows 10.

Take a look here, loads of ideas:

https://forums.oculus.com/vip/discussion/32551/oculus-setup-tool-cant-connect-to-server

And don't forget to look at the first post here:

https://forums.oculus.com/community/discussion/33792/how-to-get-logs-for-bug-reports-for-consumer-ri...

You should have put a log in your first post, as instructed.  Do that so when the mods see this time isn't wasted by them asking for them.  Good luck!
Big PC, all the headsets, now using Quest 3

Piotrekk4
Sightseer
This is log from installer. I cannot understeand most of it but if you can help me, ill be grateful

Couldn't find a valid install location for drive C:\!

What drives do you have?  Where is your O/S?  

I'm no expert on this Piotrekk4 but i'm sure a mod will help you.  If you don't get it working today, open a ticket.

https://tickets.oculus.com/hc/en-us/requests/new
Big PC, all the headsets, now using Quest 3

Piotrekk4
Sightseer
My OS is on a C: Partition, and has enough space. But thank you 😄 I'll try ticket

deman6789
Honored Guest
I have been having the same issue and have no idea how to begin to fix it. 


cutterkin
Explorer
After fighting this issue for weeks on multiple systems and trying every single possible fix, I finally figured out the solution:

1) Very carefully disconnect your Oculus equipment from your computer.
2) Place it in the box it originally came in.
3) Throw the hunk of crap in the nearest dumpster where it belongs.
4) Get an HTC Vive.
5) Enjoy state of the art VR provided by a company that has a phone number, a product that actually works, and a staff that actually cares.

elboffor
Consultant
a whole 7 posts!
you sure have tried every solution you salty forum veteran you
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