Warning! Usb driver update recommended? — Oculus
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Warning! Usb driver update recommended?

RedRizlaRedRizla Posts: 6,574 Valuable Player
edited January 2017 in Support
In the Oculus setting I get this message "Sensor Warning." I don't have a clue what it's on about though. Because when I click on devices my sensor says it is connected and is green Underneath that though it says: "USB driver update recommended in red." Under the yellow exclamation mark it says my sensor is plugged in correctly and goes onto say: "if you experience tracking issues update your driver (Fresco Logic) may improve performance?

Can someone please tell me where this driver is? I'm on windows 10 64bit and have no idea what driver it wants me to download. This might just sort out my constant sensor disconnects if I can find the frecking driver it wants me to install. Thanks!

This is the card I got but I cant find the drivers I need for it?

https://www.amazon.co.uk/gp/product/B00B6ZCNGM/ref=oh_aui_search_detailpage?ie=UTF8&psc=1

Comments

  • cleetosecleetose Posts: 35
    Brain Burst
    That's the driver for the Inateck USB card. I've been seeing the same warning for the sensor that's plugged into that card. Tracking seems to be fine so I've been ignoring it for now. You may have luck removing those drivers and using Windows default drivers instead.
  • cyberealitycybereality Posts: 26,156 Oculus Staff
    Yeah, you may be fine with just the Microsoft drivers. Go to your Device Manager and right-click the card and choose Uninstall Driver and it should default to Microsoft.

    If that doesn't work, download the USB Host Driver from this page (on the right):
    https://support.frescologic.com/portal/frescologic/home
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  • lenne0815lenne0815 Posts: 103
    Art3mis
    Please read my guide here for setting up the inateck card.
  • RedRizlaRedRizla Posts: 6,574 Valuable Player
    @lenne0815 - So far no sensor disconnects with your guide and the tray tool. Oculus really need to look into this if this is what fixes it.
  • RedRizlaRedRizla Posts: 6,574 Valuable Player
    How is it that Oculus can't fix the sensor issues if this guys tool fixes it? I have had zero sensor disconnects after following the guide and installing this tool that lenne0815 mentions?
  • ZenbaneZenbane Posts: 14,384 Valuable Player
    edited January 2017
    lovethis said:
    How is it that Oculus can't fix the sensor issues if this guys tool fixes it? I have had zero sensor disconnects after following the guide and installing this tool that lenne0815 mentions?
    That's a silly question. "This guys tool fixes it" because that guys tool addresses the drivers. Oculus writes code to manage their software/hardware which is a mere end-user of device drivers.


    To help put things in perspective in case you read my above statement and are still shaking your head, "no no no." Look at the part on that Fresco Logic link that says this:
    Is a driver available for Apple Mac?
    FL2000 isn't currently supported on Apple Mac operating system(OSX/MacOS)
    Would it make sense to tell the Fresco Logic developers, "how is it that your tool works on Windows but can't work on a MAC?"

    Spoiler: Drivers are end-users to an OS.
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    Catch me on Twitter: twitter.com/zenbane
  • RedRizlaRedRizla Posts: 6,574 Valuable Player
    edited January 2017

    @Zenbane - So what do Oculus recommend when it comes to usb ports? It was Oculus who suggested this card that I purchased for their device. Before that I had the Rift plugged into my motherboard 3.0 usb ports and that didn't work, so what do they recommend you plug the sensors into? Without this tool what do Oculus recommend you do to fix their sensor disconnect issues? The guys tool also address power issues and I'm wondering if this isn't something that Oculus can take a look at and fix. Oculus already tried to fix this with a patch sometime ago but it didn't work for some people. This other guys cracked it for them and got it to work for me and many other people.
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