New to the forums? Click here to read the "How To" Guide.
Developer? Click here to go to the Developer Forums.
Developer? Click here to go to the Developer Forums.
Oculus 1.11 Users: Please Post Your Logs Here.
Howdy, Stranger!
It looks like you're new here. If you want to get involved, click one of these buttons!
Quick Links
Comments
My ticket with support has been open for about 2 weeks now and still no resolve in sight.
This is beyond a joke and an absolute disgrace.
I'm on the verge of demanding a refund.
An actual update is required.
Waiting for the same bullshit patch that was already scheduled is not good enough.
There are many others like it, but this is mine.
All worries put to rest right there...
PSVR: PS4 Pro || Move Controllers || Aim controller
WMR: HP Reverb (arriving shortly)
Clearly posting on an unrelated social media site that they want it to work the eay it should is enough and I should just STFU.
Btw 6 pages...
There are many others like it, but this is mine.
Tracking was better but still not perfect. Also had the good old VR hand jitters initially where they wouldn't track properly at all. Like the hands were stuck at 10fps.
More logs can't hurt right?
http://imgur.com/iLpypZL
- Do any of you have your 3 sensors in the above image layout and within all distance limits?
- Most importantly are you under the 4m limit for the diagonal between the rear sensor and its opposite sensor.
- Do you still have tracking issues?
My setup has about 4.5m for this diagonal and support has suggested this could be the issue. I'll do another test when I get the chance ensuring to stay under these distances but unfortunately due to my room shape and size including low beams on the ceilings I will be unable to ever setup the cameras to this recommendation in any permanent manner. I'd have to use a tripod for the rear sensor essentially in the middle of the room which is really not very practical at all. Ceiling mounting the rear sensor in that position wont work due to a beam which would block most of the view.I'm still hopeful Oculus can resolve these issues but if these distances prove to be hard limits I think I will have to let go the dream of roomscale with the Rift in my particular room size.
Finally I get that this configuration is "experimental" but I'm concerned if they will ever support a room of my size. #toobig4therift
Please get it sorted Oculus.
3 sensor setup here as well two at the front with one at back left using 3.0 usb extender cable Generally working well.
After digging about i found the following from a leaked support handbook. (Obviously I just made it up but I have yet to see an experience that doesnt follow this remit)
Oculus support hand book
The following steps should be followed regardless of the enquiry type, randomly an RMA can be offered but this should be less than 1% of cases and only after all steps have been followed at least twice.
Run through basic trouble shooting (pick a test at random from the user guide and then refer the user to the setup guides)
If no resolve found by the end user, move to step 2.
Step 2,
Find basis where blame can be laid on the end user (this can take any form possible, ask for photographic proof of everything, extra points on your quarterly bonus cards for each piece of information you can get that we already have at our finger tips, this will enable us to delay giving an acceptable response)
If unable to lay blame on the end user, move to step 3.
Step 3,
Ask the end user to give you time to investigate the issue (at this point it is mandatory to pass the issue to one of your colleagues who has the level or less experience than yourself. Note: if you have been passed an issue at this stage, it is recommended you start from step 1)
If the end user returns after step 3, move to step 4.
Step 4,
Vaguely but with no guarantee state that the issue should be addressed in the next patch but do not give a date for this.
If end user returns again, pick any step at random and follow the chart again from that point.
There are many others like it, but this is mine.
Hands float off into space, Height issues and Jitters at times.
I think one possible reason to the current height and guardian issues are related to having different heights and on symetrical positions of the sensors... My rear 3:rd sensor sits like 50cm taller than my two fronts does and not fully symetrically positioned (not that its mentioned anywhere that they should be, and it was working in 1.10...)
Its cracy that Oculus havent reverted to 1.10 or even communicated an action plan on this yet...
This observation is both bad and good. Bad because Oculus has communicated an action plan on this. 1.12 is coming out this month to fix the problems you mentioned. Good because the problems you mentioned are real and have been acknowledged. To be specific, look up posts by Natemit and Brendan Iribe as both answer your question.
the play area i have at moment is not that big but 7f by 5ft not bad.
http://imgur.com/a/xS2XG
And the video
https://vid.me/f805
UPDATE: I managed to fix it by manually uninstalling the sensor devices under device manager, rebooting and then redetecting them in sensor configuration. Now the lights are back on the sensors brightly (they were dim) and everything seems ok. Not sure what happened, if it goes wonky again I'll update.
Now, every time I try using the CV1, it turns off in <10 minutes. When trying to run a game from Steam or SteamVR the CV1 display is lost almost straight away ... the game/app audio can be heard for a short period then goes.
Also had an Nvidia driver update [378.66] ... will try rolling back, see if that helps.
EDIT:
Looks like I've got a serious problem else where ... Tried playing Assetto Corsa, Race Room Race Experience, F1 2016, Rise of the Tomb Raider, Stories: Path of Destinies and War Thunder. In each instance, the game will load, can navigate the menus and start the game. On starting, the game environment will load then the system either shuts-down & restarts, or loose video ... Event logs aren't showing anything
Looks like an issue with either the PSU, mobo or GFX card
Hope its as useful as the others
There are many others like it, but this is mine.
The intro apps worked fine.
I've got two free games and two bought games, and nothing installs.
Here are my logs.
My computer cannot find oculus sensor. Although I try to use all USB port, it still does not work.
New observation, you can see height issue during calibration. Wait until last step where you can see your cameras. If you wave your arms like a mad man but keep head still nothing happens. If I look behind me at my third camera and look back to my front camera I can see the camera's jump down by a couple inches. Now if I try touching ground I see I'm too high. If I squeeze trigger it will set my height back up correctly and cameras look normal again. I can repeat this several times in a row without fail. Sad
They come and go and to fix you need to physically disconnect and reconnect, sometimes several times and sometimes a computer restart is needed to get everything back online for a while...
Really hoping 1.12 will fix so things are at least as it was in 1.10, hopefully improved surround tracking with less jittering and large jumps in position...