Samsung VR and Low resolution issue in Samsung Gallery VR — Oculus
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Samsung VR and Low resolution issue in Samsung Gallery VR

PucksyPucksy Posts: 4
NerveGear
Hi.
About 2 weeks ago or so, I noticed that when I play 3D movies through Samsung Gallery VR, they're played in lowres while they were previously always played in HD (same movies). I see no available setting in order to change this, I just see the usual 3D selection mode, subtitles and center, so I don't know what happened here. I thought it was a temporary glitch, but on every automatic oculus software update I see this is not corrected.
Any hint?
Cheers,

Comments

  • PucksyPucksy Posts: 4
    NerveGear
    Nobody?...
  • PucksyPucksy Posts: 4
    NerveGear
    No one else has this issue? Can't believe it... :o
    My 3D movies are extremely pixelated which were not like that a while ago. This happened after an Oculus update and I can't find a setting where this could be solved...
  • cyberealitycybereality Posts: 26,156 Oculus Staff
    Can you try uninstalling the Oculus/GearVR apps and docking again?
    https://support.oculus.com/help/oculus/1772668642989617
    If that doesn't help, submit a support ticket. Thanks.
    https://support.oculus.com/
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  • PucksyPucksy Posts: 4
    NerveGear
    Can you try uninstalling the Oculus/GearVR apps and docking again?
    https://support.oculus.com/help/oculus/1772668642989617
    If that doesn't help, submit a support ticket. Thanks.
    https://support.oculus.com/
    Hi Cibereality. Thanks for your answer.
    I already unistalled everything and installed it back again from the beginning to no avail.
    I'll contact support and see if we can solve it.
    Thanks again
  • BrdausBrdaus Posts: 3
    NerveGear

    So... have you solved the problem on low res?

    I have the same problem and can`t figure out the solution :/

  • Michael.FeeleyMichael.Feeley Posts: 5
    NerveGear
    Having same problem here.
  • JMDaemonJMDaemon Posts: 56
    Brain Burst
    Are these streamed from youtube? If so it is simply your connection not streaming fast enough and youtube and so it is forced to use one of the low resolution streams. I find youtube a horrible experience for 3d and 360 videos because you need that 1080p and 4k stream, but because the videos are extremely unpopular they do not get duplicated to multiple servers and that makes it unlikely you will get a fast link to the one server that has it. 
  • BrdausBrdaus Posts: 3
    NerveGear

    Nope, it`s not for streams.

    It`s for downloaded files which via other VR players (like AAA or VR Player) are perfectly fine.

  • BrdausBrdaus Posts: 3
    NerveGear
    I find myself "temporary" solution for low res problem. I`ve downloaded SKYBOX VR player (free) for Oculus. Well, does the job :)
  • relaxculusrelaxculus Posts: 97
    Hiro Protagonist
    Oculus screw up everything, 360Photos, now Video. Why they want loose customers? :( Why they DONT TEST before release?
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