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Oculus Touch Activation - Free Robo Recall

thedjnivekthedjnivek Posts: 2
NerveGear
Hello, I bought Oculus Touch but I cannot install Robo Recall because it's not free. It's not on my uninstalled app list.
How can I get the game for free ?
Thank you

Comments

  • elbofforelboffor Posts: 2,571 Valuable Player
    Did you buy touch new?
    Cos the account you register your touch to for the first time is the one that getsvthe entitlement.

    If they were first registered to your account then raise a support ticket
    This is my forum signature.
    There are many others like it, but this is mine.
  • SkScotcheggSkScotchegg Posts: 753
    3Jane
    edited May 2017
    When I got my Rift and Touch controllers a few weeks ago I was confused too...On the store it showed the price for Robo Recall but once you click on it you can install it for free.

    Try that, search for the name on Oculus Store, click on the Icon for the game, when the game page loads up on the right hand side it should say free/install and you just press the button and click install.

    Obviously this only works once you've setup your Tocuh controllers and done the start demo.
  • NayudNayud Posts: 2
    NerveGear
    edited May 2017
    I had the same problem and the same nasty surprise once the installation was done, no game except "Lucky's Tale" and no answer to my problem. But I finally found the solution !!!

    The problem was that I had not installed the oculus rift remote and the xbox controller. I only installed the helmet with the two handles of the oculus touch (I thought that I would not have the need to install the other equipment). I have done a "complete configuration" but this time by installing the xbox controller + remote + oculus touch. Once the installation was complete, there were the games in the "not installed" list.

    I hope that it will help other people with the same problem because I admit that it really annoyed me not to find any answer anywhere.   ;)
  • thedjnivekthedjnivek Posts: 2
    NerveGear
    Hello all, I bought the Oculus Touch new. I setup my headset at the same time that the Oculus Touch.
    @Nayud, I did the same, I just install Touch and Xbox controller. I will setup other equipment ;)
    Thank you guys !
  • GingerMemesGingerMemes Posts: 2
    NerveGear
    edited January 3
    Would you have to activate the little controller as well because that didn't come with my touch bundle and I'd rather not spend more money on the headset. I have activated the headset, touch controllers, 3 sensors and xbox controller.
  • kojackkojack Posts: 4,873 Volunteer Moderator
    It definitely shouldn't need xbox controller or the remote, since neither are part of the oculus package anymore.
    Sounds like something coincidental happened (like there was a delay on it being registered).
  • GingerMemesGingerMemes Posts: 2
    NerveGear
    I have contacted oculus and am yet to get a fix. If anyone does know anything, please let me know
  • matthew.fackler.4matthew.fackler.4 Posts: 1
    NerveGear
    I had this issue when I first got it two days ago. Only had Lucky's Tale. Paired only the touch at first since my laptop didn't have enough usb ports for the xbox controller on top of the everything else, paired the controller later by disconnecting a sensor, and that didn't help. Today I got a required oculus update, then tried out the VR desktop for the first time, then looked at my library, and the games were there.
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