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Gear VR Service is not working!

Tamer1996Tamer1996 Posts: 1
NerveGear
Hey guys,

everytime when i start the oculus app on my S7 Edge and try to open an app (samsung internet) the message "Gear VR Service has stopped" (or like that, im from germany) appears. And when i try to connect my Phone to the Gear VR, nothing happen! after that i cant open any apps like youtube, facebook etc. and after 1 minute it reboots!!! what can i do?!

The phone was rooted, today i unroot it. 1 month ago it worked without a problem!

Thanks,

T. Y.

Comments

  • cyberealitycybereality Posts: 26,156 Oculus Staff
    Rooting and custom ROMs can mess with VR, and are not recommended things to do. However, I'm not sure if that is your issue or not. I would try reinstalling all Oculus/GearVR apps. See this article.
    https://support.oculus.com/help/oculus/1772668642989617
    Also feel free to submit a support ticket to us. https://support.oculus.com
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