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Can't install Oculus Client, have to re-download every-single-time

DamirH
Honored Guest
Hello,

This is becoming an extremely annoying issue for me. I am trying to install the Oculus Client but everything I try fails. The latest log shows this:

....
[Debug] [25.05.2017. 20:43:10] Librarian exited code 0
[Debug] [25.05.2017. 20:43:10] Installing oculus-dreamdeck-nux.
[Debug] [25.05.2017. 20:43:20] Librarian exited code 0
[Debug] [25.05.2017. 20:43:20] Installing oculus-touch-tutorial.
[Debug] [25.05.2017. 20:43:36] Librarian exited code 0
[Debug] [25.05.2017. 20:43:36] Installing oculus-avatar-editor.
[Debug] [25.05.2017. 20:43:49] Librarian exited code 0
[Debug] [25.05.2017. 20:43:49] Install 'Dawn.Setup.InstallPackagesStep' succeeded.
[Debug] [25.05.2017. 20:43:49] Firewall service status: Running
[Debug] [25.05.2017. 20:43:49] Install 'Dawn.Setup.InstallFirewallRulesStep' succeeded.
[Debug] [25.05.2017. 20:44:00] Process C:\Program Files\Oculus\Support\oculus-drivers\oculus-driver.exe exited with code 0 (success).
[Debug] [25.05.2017. 20:44:00] Install 'Dawn.Setup.InstallDriversStep' succeeded.
[Error] [25.05.2017. 20:44:00] Failed to create service 'OVRService'.  [1073]
[Debug] [25.05.2017. 20:44:00] Install 'Dawn.Setup.InstallRuntimeStep' failed.
[Warning] [25.05.2017. 20:44:00] Rolling back installation.
[Debug] [25.05.2017. 20:44:00] Attempting to stop the Runtime service.
[Debug] [25.05.2017. 20:44:00] Runtime is already Stopped.
[Debug] [25.05.2017. 20:44:00] Process C:\Program Files\Oculus\Support\oculus-runtime\DirectDisplayConfig.exe exited with code 0 (success).
[Debug] [25.05.2017. 20:44:00] Uninstall 'Dawn.Setup.InstallRuntimeStep' succeeded.
[Debug] [25.05.2017. 20:44:08] Process C:\Program Files\Oculus\Support\oculus-drivers\oculus-driver.exe exited with code 0 (success).
[Debug] [25.05.2017. 20:44:08] Uninstall 'Dawn.Setup.InstallDriversStep' succeeded.
[Debug] [25.05.2017. 20:44:08] Firewall service status: Running
[Debug] [25.05.2017. 20:44:08] Uninstall 'Dawn.Setup.InstallFirewallRulesStep' succeeded.
[Debug] [25.05.2017. 20:44:08] Uninstall 'Dawn.Setup.InstallPackagesStep' succeeded.
[Debug] [25.05.2017. 20:44:10] Uninstall 'Dawn.Setup.SetEnvironmentVariablesStep' succeeded.
[Debug] [25.05.2017. 20:44:10] Uninstall 'Dawn.Setup.CreateRegistryKeysStep' succeeded.
[Debug] [25.05.2017. 20:44:10] Uninstall 'Dawn.Setup.ExtractLibrarianStep' succeeded.
[Debug] [25.05.2017. 20:44:10] Partial uninstall: True
...
[Debug] [25.05.2017. 20:44:17] Uninstall 'Dawn.Setup.CreateOculusDirectoriesStep' succeeded.
[Debug] [25.05.2017. 20:44:17] Uninstall 'Dawn.Setup.CreateLibraryServiceStep' succeeded.
[Debug] [25.05.2017. 20:44:17] Uninstall 'Dawn.Setup.InstallRedistributablesStep' succeeded.
[Debug] [26.05.2017. 09:05:13] Removing working directory.
[Warning] [26.05.2017. 09:05:13] Exception deleting 'C:\Users\Andrej GD\AppData\Local\Temp\OculusSetup-a35ad930-4f32-4208-bad1-ccb9dd419d0f':
System.UnauthorizedAccessException: Access to the path 'Intrinsics.dll' is denied.
   at System.IO.Directory.DeleteHelper(String fullPath, String userPath, Boolean recursive, Boolean throwOnTopLevelDirectoryNotFound)
   at System.IO.Directory.Delete(String fullPath, String userPath, Boolean recursive, Boolean checkHost)
   at Dawn.Mixins.ReallyDeleteDirectory(String path)
[Debug] [26.05.2017. 09:05:13] Scheduling delete of 'C:\Users\Andrej GD\AppData\Local\Temp\OculusSetup-a35ad930-4f32-4208-bad1-ccb9dd419d0f' on next reboot.
[Debug] [26.05.2017. 09:05:13] Exiting with code 1.


Resolving these issues wouldn't be that big of an issue if the damn thing wouldn't need to re-download the entire 1.5GB installation (> 1 hour on my internet) EVERY-SINGLE-TIME. The files are right there in the download cache! All of them! Do a checksum and reuse them, how hard is it!?

I tried manually "installing" it, by installing the 3 drivers (installed successfully), moving all the downloaded modules to the Oculus Support Folder and installing the runtime with the -install -start console command (did an -uninstall beforehand). The VR Runtime installs and runs just fine, but trying to run the Server exe afterward does run it for a second, no error is shown in the console but it hangs and crashes. Running the client gives me a "cannot contact oculus runtime" error.

Best regards,
Damir H.
2 REPLIES 2

cybereality
Grand Champion
Usually this error can be caused by anti-virus/firewall applications blocking the install. Try to temporarily disable your security software. 
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AJJOHNSON1
Honored Guest
Is my issue the same type of issue?  Is there a more specific fix.  I am within a school and we cannot simply disable the security settings on the network so readily.
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