Windows 10 Creators Update causing "Can't reach ORS" ! — Oculus
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Windows 10 Creators Update causing "Can't reach ORS" !

EisernSchildEisernSchild Posts: 198
Art3mis
edited May 2017 in Support
Hi !

Yesterday i did update Windows 10, this was the so called "Creators Update". Now i get "Can't reach Oculus Runtime Service ... Your Oculus software may be updating. Please wait a minute and try again. If the issue continues, contact Oculus Support." whenever i try to open Oculus Home.

Is this a known issue ? Should i just de- and reinstall the Oculus Runtime ?
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Comments

  • vannagirlvannagirl Posts: 2,002 Valuable Player
    edited May 2017
    Had this all last night

    Check the service runtime is on and set to auto in services i am on the phone but i properly credit the post that helped me

    It was this though for fix

    Edit

    this post

    https://forums.oculus.com/community/discussion/50188/cant-reach-oculus-runtime-service-error

    @flexy123

    ty this fixed my issues last night

    @cybereality

    this fix, maybe it should be included in the support help?, mine was turned off by a maintenance program shutting down startup items, without this info i would of been fully reinstalling(was just backing up ready before i found this)



    Look, man. I only need to know one thing: where they are. 
  • cyberealitycybereality Posts: 26,156 Oculus Staff
    Thanks. I will share this information with the team. Also, if you update to Win 10 Creators Update, be sure to disable Game Mode as it conflicts with the Oculus VR applications.
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  • EisernSchildEisernSchild Posts: 198
    Art3mis
    Thx, guys :smile:
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