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Windows 10 Creators Update causing "Can't reach ORS" !

EisernSchildEisernSchild Posts: 198
edited May 2017 in Support
Hi !

Yesterday i did update Windows 10, this was the so called "Creators Update". Now i get "Can't reach Oculus Runtime Service ... Your Oculus software may be updating. Please wait a minute and try again. If the issue continues, contact Oculus Support." whenever i try to open Oculus Home.

Is this a known issue ? Should i just de- and reinstall the Oculus Runtime ?


  • vannagirlvannagirl Posts: 2,009 Valuable Player
    edited May 2017
    Had this all last night

    Check the service runtime is on and set to auto in services i am on the phone but i properly credit the post that helped me

    It was this though for fix


    this post


    ty this fixed my issues last night


    this fix, maybe it should be included in the support help?, mine was turned off by a maintenance program shutting down startup items, without this info i would of been fully reinstalling(was just backing up ready before i found this)

    Look, man. I only need to know one thing: where they are. 
  • cyberealitycybereality Posts: 26,156 Oculus Staff
    Thanks. I will share this information with the team. Also, if you update to Win 10 Creators Update, be sure to disable Game Mode as it conflicts with the Oculus VR applications.
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  • EisernSchildEisernSchild Posts: 198
    Thx, guys :smile:
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