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Oculus crashes my PC midway into gameplay. PLEASE HELP :(

LucidNighmareLucidNighmare Posts: 4
NerveGear
edited July 2017 in Support
My Oculus seems to freeze my entire PC around 10-30mins into gameplay, no matter which game. Suddenly game play and sound both freeze,  and than within a few seconds the headset goes black and displays a yellow light upon removing the headset. My PC monitor stays frozen with the last frame of the game displayed right before the crash. The only option I have at that point is to hold down my PCs power button and manually restart the computer. No idea if this is hardware or software related, but i have updated all of my driver's and my PC came Oculus ready. How do I figure out what is causing this to happen? Is there any software I could run to pinpoint the cause?

Answers

  • whitav8whitav8 Posts: 92
    Hiro Protagonist
    edited July 2017
    I have the same problem. When the game pauses, it seems that the Nvidia driver has restarted itself but in doing so has taken the Oculus driver offline - and the Restart Oculus available with the Oculus Home app doesn't help - so reboot must be performed. I have tried about five different video card driver sets including 382.53.

  • cyberealitycybereality Posts: 26,156 Oculus Staff
    You can post your LogGatherer log zip file. Maybe there is some clue in there.
    https://forums.oculus.com/community/discussion/33792/how-to-get-logs-for-bug-reports-for-consumer-rift-1-3/p1
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