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Need help! Oculus support team don't answer.

altairdigitalaltairdigital Posts: 4
NerveGear
4 days ago we received an e-mail notification from Oculus support team (ticket #372575) that our application "Altair Fulldome Cinema" was removed from Oculus Gear VR Store while some users had a problem with IAP subscription. 

We fixed that problem immediately, but still can't receive any answer from support when our application will be available in the store again. I created 2 tickets for support (#372745) and (#373198). But didn't receive any answer.

I wrote directly but was forwarded to support again.

I ask you to help us solve this problem. It is very important for us to return to the store as soon as possible.

I hope very much for your help.

Best regards,
Alexey Irkov.
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