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Could complete/ Open oculus app installation ( OVR40779122)

mmpk007mmpk007 Posts: 1
NerveGear
Hi

Tried to install oculus app for the first time, did the registration and got activation mail, but could not login to app. any workaround

Regards
mmpk


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Comments

  • cyberealitycybereality Posts: 26,156 Oculus Staff
    Can you check to make sure your firewall or security software isn't blocking Oculus/Facebook servers?
    AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i
    Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV
  • lszliulszliu Posts: 4
    NerveGear
    The same question on my oculus,hope to fix it.
  • lszliulszliu Posts: 4
    NerveGear
    Can you check to make sure your firewall or security software isn't blocking Oculus/Facebook servers?
    The same question on my oculus,hope to solve it.
  • MittanauhaMittanauha Posts: 1
    NerveGear
    I am having the same problem. I have tried to reinstall and deleting all the temp files. Also gave it all the rights and took the firewall off for a bit, but all the time the same error code. 

    Service logs give these error notes.

    {!ERROR!} [OAF ERROR] ..\..\..\Network\SimpleHttpRequest.cpp(184) : Request MarauderBatchUpload errored: TransientError domain:  code: 0 detail:  (1971012)
    {!ERROR!} [Analytics] Error uploading marauder logs: OVR40779122

    Any solution found yet?
  • aurel78440aurel78440 Posts: 2
    NerveGear
    hello

    i have same problem
    firewall off

    possible help me ?
  • cyberealitycybereality Posts: 26,156 Oculus Staff
    Sorry, I'm not sure. Please submit a support ticket. Thanks.
    https://tickets.oculus.com
    AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i
    Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV
  • aurel78440aurel78440 Posts: 2
    NerveGear
    ok thanks; i send ticket
  • digilab-nord-estdigilab-nord-est Posts: 1
    NerveGear
    Hi all,
    Any update on this issue? I'm getting the same error, behind a proxy and a firewall
    HTTP_PROXY and HTTPS_PROXY are set, I also unset the firewall, still it's not enough

    Regards,
    A.P.
  • cyberealitycybereality Posts: 26,156 Oculus Staff
    Any way to connect directly to internet?
    AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i
    Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV
  • li342494491li342494491 Posts: 1
    NerveGear
    Same problem
  • cocosoycocosoy Posts: 1
    NerveGear
    same, can't sign in
  • PetitDevilPetitDevil Posts: 2
    NerveGear
    cant sign in as well. 
  • PetitDevilPetitDevil Posts: 2
    NerveGear
    I fixed my problem(OVR40779122) by changing the DNS as 8.8.8.8. 
  • Pixer_realPixer_real Posts: 1
    NerveGear
    I fixed my problem(OVR40779122) by changing the DNS as 8.8.8.8. 
    but, changing the dns as 8.8.8.8  ,still can`t sign in
  • cyberealitycybereality Posts: 26,156 Oculus Staff
    Seems working here. Can you submit a support ticket? https://support.oculus.com/
    AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i
    Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV
  • speedstormrubyspeedstormruby Posts: 1
    NerveGear
    I fixed my problem(OVR40779122) by changing the DNS as 8.8.8.8. 
    This REALLY helps!! Awesome!!!
  • Ramstar123Ramstar123 Posts: 6
    NerveGear
    Just FYI, if you're using Bullguard, for some reason the Email monitoring service blocks my access on oculus. Disable the email monitoring service in services.msc and then go task manager > Details tab > find Bullguard filtering.exe process and end task. Then try closing and reopening Oculus app. I have to do this every time i use oculus.
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