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Could complete/ Open oculus app installation ( OVR40779122)

mmpk007mmpk007 Posts: 1
NerveGear
Hi

Tried to install oculus app for the first time, did the registration and got activation mail, but could not login to app. any workaround

Regards
mmpk


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Comments

  • cyberealitycybereality Posts: 25,400 Oculus Staff
    Can you check to make sure your firewall or security software isn't blocking Oculus/Facebook servers?
    AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i
    Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV
  • lszliulszliu Posts: 4
    NerveGear
    The same question on my oculus,hope to fix it.
  • lszliulszliu Posts: 4
    NerveGear
    Can you check to make sure your firewall or security software isn't blocking Oculus/Facebook servers?
    The same question on my oculus,hope to solve it.
  • MittanauhaMittanauha Posts: 1
    NerveGear
    I am having the same problem. I have tried to reinstall and deleting all the temp files. Also gave it all the rights and took the firewall off for a bit, but all the time the same error code. 

    Service logs give these error notes.

    {!ERROR!} [OAF ERROR] ..\..\..\Network\SimpleHttpRequest.cpp(184) : Request MarauderBatchUpload errored: TransientError domain:  code: 0 detail:  (1971012)
    {!ERROR!} [Analytics] Error uploading marauder logs: OVR40779122

    Any solution found yet?
  • aurel78440aurel78440 Posts: 2
    NerveGear
    hello

    i have same problem
    firewall off

    possible help me ?
  • cyberealitycybereality Posts: 25,400 Oculus Staff
    Sorry, I'm not sure. Please submit a support ticket. Thanks.
    https://tickets.oculus.com
    AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i
    Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV
  • aurel78440aurel78440 Posts: 2
    NerveGear
    ok thanks; i send ticket
  • digilab-nord-estdigilab-nord-est Posts: 1
    NerveGear
    Hi all,
    Any update on this issue? I'm getting the same error, behind a proxy and a firewall
    HTTP_PROXY and HTTPS_PROXY are set, I also unset the firewall, still it's not enough

    Regards,
    A.P.
  • cyberealitycybereality Posts: 25,400 Oculus Staff
    Any way to connect directly to internet?
    AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i
    Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV
  • li342494491li342494491 Posts: 1
    NerveGear
    Same problem
  • cocosoycocosoy Posts: 1
    NerveGear
    same, can't sign in
  • PetitDevilPetitDevil Posts: 2
    NerveGear
    cant sign in as well. 
  • PetitDevilPetitDevil Posts: 2
    NerveGear
    I fixed my problem(OVR40779122) by changing the DNS as 8.8.8.8. 
  • Pixer_realPixer_real Posts: 1
    NerveGear
    I fixed my problem(OVR40779122) by changing the DNS as 8.8.8.8. 
    but, changing the dns as 8.8.8.8  ,still can`t sign in
  • cyberealitycybereality Posts: 25,400 Oculus Staff
    Seems working here. Can you submit a support ticket? https://support.oculus.com/
    AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i
    Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV
  • speedstormrubyspeedstormruby Posts: 1
    NerveGear
    I fixed my problem(OVR40779122) by changing the DNS as 8.8.8.8. 
    This REALLY helps!! Awesome!!!
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