Defense Grid 2 locked chapters — Oculus
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Defense Grid 2 locked chapters

PantalaimonPantalaimon Posts: 8
NerveGear
I purchased this game end of last year, and today I started up the game after a long while. It saved my progress halfway chapter 2, but now it tells me I have to purchase (again) to unlock chapter 2 (and up) before I can continue ?! I'm obviously not paying twice for this game :)

Is this because the game is free to try at the moment and it gets all confused for the already existing paying customer?
Please advice.


Comments

  • nalex66nalex66 Posts: 4,731 Volunteer Moderator
    edited August 2017
    I saw that it was free earlier today, and wondered what they might do to monetize it. I heard that it was "free to try", but I don't see anything about that mentioned on the store page. I bought it for full price last year but haven't played it, so I'll be pissed off if I find myself locked on the wrong side of a paywall.

    Edit: "Free to try" info is now showing on store page (wasn't there when I looked earlier). I hope they've accounted for people who already paid for the full game...
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  • NetriakNetriak Posts: 2
    NerveGear
    Same problem here.
  • reeces11reeces11 Posts: 1
    NerveGear
    Hi! I'm one of the Producers at Hidden Path Entertainment.
    We are working with the Oculus team to resolve the issues ASAP!

  • nalex66nalex66 Posts: 4,731 Volunteer Moderator
    Thanks for the update!
    i7 5820K @ 4.25 GHz | EVGA GTX 1080 SC | Gigabyte GA-X99-UD4 | Corsair DDR4 3000 32 GB | Corsair HX 750W
    Corsair Hydro H100i | Samsung SSDs: 860 Evo 1 TB, 850 Evo 1 TB, 840 Evo 1 TB | Seagate BarraCuda HDD 3 TB
  • cyberealitycybereality Posts: 26,156 Oculus Staff
    Really sorry for the inconvenience. I was told the issue should be resolved, and you should have access to the game. If there is any further issue, or if you still don't have access, please send me a private message and I can assist. Thanks.
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  • PantalaimonPantalaimon Posts: 8
    NerveGear
    It seems the issue has been resolved. Thanks for your support!
  • sigalphsigalph Posts: 1
    NerveGear
    Here it is 2019 and the same problem is occurring. Bought game through Oculus store in summer sale. Played through first chapter, asks for more money to unlock rest. I didn’t pay for one “free” chapter. 
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