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Robo Recall crash on launch (Always)

AugGustAugGust Posts: 7
NerveGear
Since i got my rift with touch a few days ago, Robo Recall has never been able to launch. Everytime it launches i get the loading screen in the rift, while on my monitor i get this black window. A few seconds in and then bam: Robo Recall has stopped working


I've tried reinstalling the game, deleting the save folder in "appdata/local", launching it with admin or compatibility settings but nothing worked! Every other game i've tried works perfectly. Anybody knows why? Thanks...

Nvidia driver on latest version - 385.28
Crash log attached

Last line from crash log: Error: Unexpected crash type detected at runtime (31)
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Comments

  • cyberealitycybereality Posts: 26,156 Oculus Staff
    Is Windows fully up to date? If you have the Win 10 Creators Update, try disabling Game Mode. Also try to disable anti-virus and/or allow Robo Recall in your firewall exceptions.
    AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i
    Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV
  • AugGustAugGust Posts: 7
    NerveGear
    edited August 2017
    Yep i'm on the Creators update, just disabled game mode, allowed the "RoboRecall-Win64-Shipping.exe" through the firewall and disabled Windows Defender (no other anti-virus). Still with the exact problem...
  • AugGustAugGust Posts: 7
    NerveGear
    I'm guessing you're out of ideas why this is happening?  :'(
  • cyberealitycybereality Posts: 26,156 Oculus Staff
    AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i
    Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV
  • AugGustAugGust Posts: 7
    NerveGear
    Just did all 3. First 2 reported that i already had them so i just ran "repair". DirectX installer determined that i already have an equivalent or newer version so it won't install... Restarted my PC after and bam, still no difference :/
  • AugGustAugGust Posts: 7
    NerveGear
    edited August 2017
    Not sure if this helps to pinpoint the problem, but i'm getting a similar issue with echo arena now too. The game launches with a weird looking window that is almost entirely white, then the whole app just closes without throwing any errors

    EDIT: Never mind i figured out how to get echo arena to work. Back to just robo recall not working...
  • AugGustAugGust Posts: 7
    NerveGear
    edited August 2017
    Okay i had the exact same problem with robo recall as echo arena. Apparently i cannot launch either of these games with my rift on (from oculus home) or put the headset on for the first 10 seconds or so while they are launching. I have to launch them from my desktop, wait until they unfreeze (which is about 10-20 seconds) and then put on the headset.

    I guess this is... solved?
  • 2ndLastJedi2ndLastJedi Posts: 26
    Brain Burst
    I have the excact same issue, i have only fired up my Rift twice, both times testing performance from my i5 6600k and 1080ti and all games seem to run beautifully except Robo Recall. 
    I'm not allowed to play again till Christmas as this is a present from my Wife so hopefully you workaround wait till it loads works for me then. 
    Merry Christmas. 
  • snowdogsnowdog Posts: 7,494 Valuable Player
    I have the excact same issue, i have only fired up my Rift twice, both times testing performance from my i5 6600k and 1080ti and all games seem to run beautifully except Robo Recall. 
    I'm not allowed to play again till Christmas as this is a present from my Wife so hopefully you workaround wait till it loads works for me then. 
    Merry Christmas. 

    Well that's certainly grounds for divorce! :p

    Just make sure you get a GREAT lawyer otherwise she'll end up with custody of the Rift :o:D
    "This you have to understand. There's only one way to hurt a man who's lost everything. Give him back something broken."

    Thomas Covenant, Unbeliever
  • RolzRolz Posts: 197
    Art3mis
    Tried latest nvidia drivers?
    CPU: i7 7700K @ 5GHz | GPU: Asus ROG Strix GeForce GTX 1080 Ti 11GB| MOBO: Asus ROG Maximus IX Code | RAM: 2x8GB Corsair Vengeance DDR4 3200MHz | HDD: Samsung 960 EVO 500 M.2, Micron 512GB SSD, RAID5 WD RED 1.8TB| PSU: Corsair HX850 | OS: Win 10 x86_64| MONITOR: Oculus Rift CV1 | Audio: Onboard Realtek | Gear: Fanatec CSW v2 | Rim Clubsport BMW GT2, Clubsport Formula | Fanatec Shifter SQ v1.5 | DSD 2015 Pedals | Sim-Lab GT1 | Vision Racer Bucket Seat

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