On the setup screen, "Set up your input devices," the option for Touch controllers is disabled. when I click on Touch, the hover message "Touch requires at least two sensors" appears. But I have two controllers sitting right next to my headset. If I put them in pairing mode, the LEDs blink appropriately but they are not detected by either the headset or my computer's Bluetooth settings.
I tried changing the batteries -- same result.
Any suggestions? Many thanks for any help.