08-22-2017 03:44 AM
08-22-2017 03:58 AM
Bullett00th said:
Before I begin I have to warn you that this is more of a venting post than a search for an actual solution, because at this point nothing can be done.
This quiet removal of the Xbox One controller is the shadiest, most terribly communicated, poorly handled and simply disrespectful to the customer practice I've seen in a while.
Dear Oculus staff, if you have some sort of PR/community management/communications department, I suggest you send them back to school, because these things should be COMMUNICATED IN ADVANCE you know, and they weren't. You should have clearly indicated that this is a LIMITED bundle, rather than have it run out and just say 'oh well we'll be selling a new bundle without one of the items FOR THE SAME PRICE now'. How is this even legal?
08-22-2017 04:12 AM
08-22-2017 04:18 AM
08-22-2017 04:29 AM
Bullett00th said:
I don't care much for the remote, but I do use the Xbox 360 controller for my everyday gaming needs and was excited to upgrade to Xbox One controller.
I'll just buy one anyway now, but that's a bad move on Oculus.
'Badly communicated' is a poor excuse for when you advertise one product and then start selling a different one. And it simply wasn't communicated in any way. TBH the controller was part of the reason I decided to buy due to it being such a good deal. Don't get me wrong, it still is, but it doesn't feel like one anymore because I was kinda screwed over with that switch, like many others here.
08-22-2017 04:43 AM
Thmoas said:
Yeah the remote is great! The xbox controller I don't use it anymore, since Touch emulates the Xbox controller. Having the controller in two pieces also allows for more relaxed sitting positions. So I woudn't be bothered too much about the remote, unless, you wanted to sell it on.
But the remote ... You will miss the remote haha 😄
08-22-2017 05:58 AM
Thanks for sharing this, but this is PR talk.
nalex66 said:
It was announced here on July 14th, but I can understand that not everyone would have seen it or been aware of the change. The sale was intended to clear out the remaining two-box bundles, and the new all-in-one was going to be announced afterwards, but the volume of interest at the low sale price seemed to catch them off guard.
08-22-2017 06:06 AM
08-22-2017 06:09 AM
nalex66 said:
Yeah, the communication should have been handled better. They should have either:Even if they had old bundles to unload, that could have been a part of the sale announcement:
- Come up with enough of the old bundles to last the duration of the sale, or;
- Announced the new bundle at the start of the sale.
"New all-in-one Rift+Touch bundle on sale for $399!! And, as a special early-bird bonus while supplies last, get the original bundle with the XB1 controller AT NO EXTRA COST!! ORDER NOW!!!"
08-22-2017 06:31 AM