Oculus customer service is so bad. I'm going to start returning it before my 30 days expire.Then re-buy the HMD to restart my 30 days return policy. I really can't trust customer service at all. They did the run-around three times on me and no respond more than 5 days. It's not even funny anymore because companies like this screw people's money. I'm serious about it too.
The first one was black screen of death for two days.(return)
The second one was oculus touch issue.(return)
The current one is black screen of death again. (I'm about to get a refund today and rebuy it again)
This is one month of owning my rift. Ain't that crazy?! I see why BBB.org gave you guys a BIG F on your score. This will be my fouth one soon. Right after this, I'm going to talk to BBB.org about this issue. Not cool. My ticket is still open.I hope to hear you soon.
Yes, did all the method on youtube, Oculus support, My method, reinstall it,Disconnected the cables or whatever. Nothing is working. It's crazy. I still haven't got to enjoy myself. I'm mostly on oculus medium.