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Rift Stuttering

bsselpbsselp Posts: 65
Hiro Protagonist
So went in to play some Rift yesterday for the first time in a while and suddenly noticed that in the Home screen, when I turn my head right or left, there's a pretty noticeable stuttering effect of the image. It also happens when moving my head up or down, but not as much. I repositioned and reset all of the 3 cameras and went through the entire setup process multiple times and the same thing is happening. I read elsewhere that MSI Afterburner could be causing the issues so I uninstalled that and no change. I tried playing a few games and the same thing. Noticeable stutter when moving my head. I have an Nvidia gtx1080. Could this be an issue with their latest driver release? It really makes the Rift almost unplayable.
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Comments

  • cyberealitycybereality Posts: 26,156 Oculus Staff
    This can also be caused by Asus Ai Suite or Asus Sonic Suite, which need to be uninstalled. Other overlay / screen recording apps can cause conflicts as well, notably F.lux and TeamViewer. 
    AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i
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  • bsselpbsselp Posts: 65
    Hiro Protagonist
    Hmmm...I don't  have any of those programs. Could the Nvidia driver be the problem?
  • dburnedburne Posts: 1,628
    Project 2501
    edited November 2017
    I am running Nvidia driver 388.13 with no issue. I do use Precision XOC for my GPU monitoring, however I had read that with the Power being monitored can cause stutters with these drivers. So I disabled the power monitoring when I installed the drivers and seem to be working well.

    I see you already uninstalled Afterburner though, be sure and delete the files left over and reboot the pc as well.
    If you need AB running you could also try disabling Power monitoring and see if that helps.
    Don

    EVGA X-79 Dark MB | I7 [email protected] GHz | EVGA 2080Ti FTW3 Ultra |16GB Corsair Platinum 2133MHz | Warthog Throttle | VKB Gunfighter Pro/MCG Pro grip | Crosswind Pedals |
  • VetkinVetkin Posts: 111
    Art3mis
    I'm also using a gtx1080 and have the same problem I think. When I move my head it'll stutter for a brief second before continuing normally. For me it's not a constant stutter, just an occasional annoying immersion breaking hiccup. I just uninstalled Asus Sonic Suite so I'm hoping that'll fix it for me.
  • Phil007Phil007 Posts: 56
    Hiro Protagonist
    bsselp said:
    Hmmm...I don't  have any of those programs. Could the Nvidia driver be the problem?
    I have read about people having a stuttering problem, they rolled back their nvidia driver by a couple of revisions and the stutter stopped. My stutter was fixed by disabling power % monitoring on the graph in Afterburner.
  • UBSERDUBSERD Posts: 347
    Nexus 6
    I can without a doubt confirm that 1.20’s full release fixed 85% of my poor Rift performance.  I still have very minimal spikes of frame drops when things are loading but the judder, and most of the constant erratic stutter is gone!  Every game had that after the 1.17 update, but someone figured it out maybe by mistake, or on the sligh in this update? Either way I’d love to buy that person a beer. Thank you GOD! I can finally get back to getting lost in my games again.
    Nvidia GTX 1080. 388.00 update. Almost perfect performance now. FTW!!!
  • UBSERDUBSERD Posts: 347
    Nexus 6
    Still getting minimal sway with the gaurdian grid, but I’m not complaining! 
  • cyberealitycybereality Posts: 26,156 Oculus Staff
    Great to hear. Thanks for the update.
    AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i
    Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV
  • UBSERDUBSERD Posts: 347
    Nexus 6
    I’d like to revise my findings a bit. After testing a few other games I haven’t played in a bit I found I’m getting a bit of stuttering. About a 78% improvement. This update could definitely be optimized a bit further. It’s still leaps and bounds better than it was, but I wanted to share that it is still happening a bit. I’m still happier than I was for sure.  Whatever they did they are on the right track.  Hopefully another update can come out soon to fix all of it. Thanks for replying cybereality!
  • bsselpbsselp Posts: 65
    Hiro Protagonist
    Vetkin said:
    I'm also using a gtx1080 and have the same problem I think. When I move my head it'll stutter for a brief second before continuing normally. For me it's not a constant stutter, just an occasional annoying immersion breaking hiccup. I just uninstalled Asus Sonic Suite so I'm hoping that'll fix it for me.

    Yes, I think we have the same issue. Mine doesn't stutter constantly either, just when I move my head left or right. It's immersion breaking for sure and actually makes my kind of ill....
  • sbhustedsbhusted Posts: 2
    NerveGear
    I just built a new i7-8700K system this past weekend, and I use the Rift in iRacing.  I was seeing a lot of stuttering and it was related to the hardware monitoring software I had installed and running.  I had the ASUS AI Suite that came with my ROG Maximus X Hero, the Corsair Link software for my liquid cooler, AND the EVGA Precision.  Reading the posts above, I also have the ASUS Sonic Suite as well!  However, almost all of my stuttering stopped after turning off the Corsair Link and EVGA Precision - although I had never had a problem with the EVGA Precision running on my previous systems.  That said, I think I'm going to uninstall all the ASUS software as well and then try the Precision by itself to see how that works.  I can do all my OCing in the BIOS, don't need the AI Software or Sonic software anyways.   

    Glad I found this thread!  
  • VetkinVetkin Posts: 111
    Art3mis
    edited November 2017
    sbhusted said:
    I just built a new i7-8700K system this past weekend, and I use the Rift in iRacing.  I was seeing a lot of stuttering and it was related to the hardware monitoring software I had installed and running.  I had the ASUS AI Suite that came with my ROG Maximus X Hero, the Corsair Link software for my liquid cooler, AND the EVGA Precision.  Reading the posts above, I also have the ASUS Sonic Suite as well!  However, almost all of my stuttering stopped after turning off the Corsair Link and EVGA Precision - although I had never had a problem with the EVGA Precision running on my previous systems.  That said, I think I'm going to uninstall all the ASUS software as well and then try the Precision by itself to see how that works.  I can do all my OCing in the BIOS, don't need the AI Software or Sonic software anyways.   

    Glad I found this thread!  

    I'm running Corsair Link and EVGA Precision as well.  I hope I don't have to turn both of those off.  I tested my Rift out last night after just uninstalling ASUS Sonic Suite and it seemed to run better. I still had the occasional stutter but it didn't seem to be as consistent with every head turn as it was before. I also tried turning off the GPU Power polling in the EVGA Precision OSD but I'm not sure if that had an impact.
  • Fred256XFred256X Posts: 3
    NerveGear
    Same thing here.
    GTX 1080, i7 [email protected], 16GB ram, NVME ssd. 2 sensors setup.
    Nothing change on hardware side and one day... stuttering. I already tried to disable stuffs like TeamViewer, Afterburner, Oculus tray tool. I will try to downgrade Oculus version and/or nvidia drivers and I will keep you updated.
  • dburnedburne Posts: 1,628
    Project 2501
    I am seeing a little stuttering whilst looking around in Oculus Home now since the 1.20 update. Does not seem to be happening much though in games.  I will probably re-run sensor setup here soon to see if that helps any.
    Don

    EVGA X-79 Dark MB | I7 [email protected] GHz | EVGA 2080Ti FTW3 Ultra |16GB Corsair Platinum 2133MHz | Warthog Throttle | VKB Gunfighter Pro/MCG Pro grip | Crosswind Pedals |
  • Fred256XFred256X Posts: 3
    NerveGear
    I tried to change the USB ports and to rerun several time the sensor setup in different position. Still the same issue.
    @cybereality
    Is it possible to download somewhere older version of the Oculus Software?
  • UBSERDUBSERD Posts: 347
    Nexus 6
     After doing a lot more testing it turns out that I thought my stuttering was fixed but it’s really not. Also most of my steam games are performing horribly now. We need to get some answers for this this is getting ridiculous. I’ve tried to go through support but they keep asking me the same questions they always do there is no real signs of hope going through them. It sucks!
  • Fred256XFred256X Posts: 3
    NerveGear
    Same issue here:
    https://www.reddit.com/r/oculus/comments/7c2x5i/nvidia_driver_38813_issues_is_it_just_me/

    Several people said that going back to 388.00 solved the issues but in your case not. Will give a try tonight (France).

  • UBSERDUBSERD Posts: 347
    Nexus 6
    It helped some things but broke a lot of  others. This all started to happen after 1.19. I just wish there was an easy answer. I built at the time a top of the line pc just for the rift. Even my PC guy can’t figure this out and he builds rigs for a living. We’ve done every suggestion by oculus but nothing ever fixes anything. I love no limits 2 roller coaster in VR and most of the coasters I had before that ran great in the rift stutter to the point I want to throw up. I don’t get sim sickness either so it shows you how bad it must be. Seems a lot of 1080s are suffering from these recent updates from the posts I’ve seen. Maybe Fall creators update is the culprit? This seems hopeless.
  • UBSERDUBSERD Posts: 347
    Nexus 6
    388.00 is still not the answer for me anyway.
  • sbhustedsbhusted Posts: 2
    NerveGear
    edited November 2017
    I just wanted to update my previous post, unfortunately it probably won't be helpful to those who are still having problems.  After I uninstalled all the ASUS software, EVGA Precision, Corsair Link software, and rolled back the drivers to version 385.69 and everything is smooth as silk for me.  I rolled back to the 385.69 version of the drivers because many people on the iRacing forums have said they work well and solved some of their stuttering issues.  

    I'm not 100% sure what was causing my 'micro stuttering', but doing the above resolved it.  I'm probably going to reinstall the EVGA Precision to see if it causes any issues.  I've always used it in the past without any problems, so I'm hoping the ASUS / Corsair were the culprits.   
  • dburnedburne Posts: 1,628
    Project 2501
    sbhusted said:
    I just wanted to update my previous post, unfortunately it probably won't be helpful to those who are still having problems.  After I installed all the ASUS software, EVGA Precision, Corsair Link software, and rolled back the drivers to version 385.69 and everything is smooth as silk for me.  I rolled back to the 385.69 version of the drivers because many people on the iRacing forums have said they work well and solved some of their stuttering issues.  

    I'm not 100% sure what was causing my 'micro stuttering', but doing the above resolved it.  I'm probably going to reinstall the EVGA Precision to see if it causes any issues.  I've always used it in the past without any problems, so I'm hoping the ASUS / Corsair were the culprits.   

    There currently is a bug with the 388.13 drivers and monitoring software ( namely power monitoring).
    I disabled power monitoring in Precision XOC and do not get any stutters with the 388.13 drivers.
    Hopefully Nvidia will address that in either the next driver release or a hotfix for this one.
    Don

    EVGA X-79 Dark MB | I7 [email protected] GHz | EVGA 2080Ti FTW3 Ultra |16GB Corsair Platinum 2133MHz | Warthog Throttle | VKB Gunfighter Pro/MCG Pro grip | Crosswind Pedals |
  • UBSERDUBSERD Posts: 347
    Nexus 6
     I don’t have any of that monitoring software at all so I’m not sure what I can do.  I’m not even using 388.13 I’m using 388.00.i tried to roll back a few drivers before 1.19 I forget which but it was suggested in another post. That was even worse. I notice in Forza 7 the into movie stutters a bit but the game runs real smooth. That’s the only standard pc game I’ve seen issues with and that’s only the movie. Also when I play the steam game preview videos getting bad frame rates as well. When I play the oculus games on the screen that it’s mirroring to it looks perfect but in the game it judders occasionally and hitches when things load. Like an event happens on screen. You can only see these issues in the rift, not the monitor.
  • gsxrguy46gsxrguy46 Posts: 1
    NerveGear
    Anyone noticed any improvements since the 388.31 Nvidia drivers? I had not used my rift in a couple of months and when I used it the other day for the first time noticed the odd stutter that I had not before. Installed the 388.31 drivers last night and still seeing the odd stall which although not game breaking is frustrating. In the summer when I got the rift performance was silky smooth so the degrade in performance is definitely either oculus or nvidia driver based problem. The real annoyance is that no company openly admits something is broke and that it is going to be fixed leaving all us just guessing.
  • UBSERDUBSERD Posts: 347
    Nexus 6
    edited November 2017
    If you meant 388.13 then no, the problems for me at least are worse in that update. Somethings fishy to me. No one wants to point fingers, yet we aren’t getting even an
    “ we are aware of an issue affecting some users and we are trying to figure it out.” From either party oculus or nvidia. I’d be okay with that. But from what I’m witnessing they want to stay quiet and hope we go away until they figure it out it seems. I asked in another oculus post if oculus is in talks with nvidia to figure out these issues but never got a response. Very untrustworthy of a company to sweep us under the rug and blame drivers or hardware to keep us busy troubleshooting that never works until it’s solved out of nowhere by one of the parties in a magical update. Wasting our time doing the same fixes they suggest over and over again is not good business and is snakey if you ask me. They know these things they suggest won’t fix a thing for us that are having issues with the stuttering and jumping. The amount of time I’ve troubleshooted the Rift trumps the amount of time i’ve actually used the damn thing. They really don’t care and have proven that to me time and again. Really sad.
    I love my Rift when it works right but the companies customer treatment needs to be overhauled in a big way. 

    Even though it won’t be as powerful I’m looking forward to the Santa Cruz. At least then we won’t be dealing with these situations every 5 seconds because it’s all contained in the hmd, hence no more conflicting updates or versions or usb garbage. 
  • SkysolsticeSkysolstice Posts: 16
    NerveGear
    I had this this problem with jumping camera too.  Once I turned power to high performance it stopped.  So I think the latest drivers will work too as long as no monitoring software is on.
  • f1iceman07f1iceman07 Posts: 37
    Brain Burst
    edited November 2017
    hi i was having the same issues on mine, ive been having a few recently with glitches and strange thinbgs going on, after reading this i tried disabling the afterburner power monitor and BOOOOM it WORKED !! no home glitches.
    No more glitches and strange thingS going on, i was also getting games freezing like assetto corsa but not tested that yet to see if that is solved aswell
    I also have ai suite running and afterburner and all good from that 1 afterburner change both running ok
  • f1iceman07f1iceman07 Posts: 37
    Brain Burst
    edited November 2017
    ok just checked assetto corsa and it worked ok but had few glitches still but hard to tell as i run motion and I was in f1 car it can be abit bumpy in that, but what was my concern was after exiting the game the rift froze and did not go back to home.
    i had to shut oculus down fully and do a restart.
    i am running nvidia 1080ti with 388.13 drivers.
    i am going to test more with the ai suite and afterburner see if they are the real problems going on by unistalling them.
    i dont get the stutter on home at all tho, just the freezing up and poss odd glitch in game.
    i am dropping about 44 comp frames from debug and averaging 22 app to motion with 50% gpu spare 1.8ppd.
    That was in assetto corsa near max everything but no post processing on.
    hope this can give some help to others like it has me.

    all tests with 1.8ppd

    update after uninstalling ai suite only.
    app to motion 20, comp frame drops 33, 50% gpu spare, all settings the same, no glitchs in home or game but this time the game FROZE on second lap of monza had to shut oculus down again and restart all.
    1 full lap before it froze.

    update after unistalling afterburner.
    app to motion 20, comp frame drops 25, 45% gpu spare, all setting the same 3 deffo glitches but same place in on track, i had no freezing issues at all even exited clean right to the oculus home.
    this time i did 3 laps.

    UPDATE  new driver latest nvidia 388.31
    app to motion 20, comp frame drops 14, 45% gpu spare, all setting same no glitches what so ever did 4 laps this time, no freezing smooth exit ect... 

    how silly of me not to include the application frame drops sorry about that.
    but it is clear to me all this has changed my experience in the rift, noticable comp frame loss from 44 down to 14 now.
    but so far after all that i have no glitches what so ever now and running better.

    hope thaty gives abit of insight. will do more tomoz as its now 4am and im tired ! lol
    do the debug performance monitors results seem ok i have no idea whats ok and whats not other than lower the better except for gpu.
  • vds32vds32 Posts: 3
    NerveGear
    guys I figured it out!
  • vds32vds32 Posts: 3
    NerveGear
    edited November 2017
    I tried all of the suggestions in here.
    I noticed after updating the latest nvidia drivers before 388.31, I had updated to 388.13.
    Did anyone notice after 388.13 came out as soon as Oculus home is opened up the GEFORCE control panel launches the IN-GANE overlay recording tab press CTR-Z to active pop up in the upper right?

    Well, I put two and two together and noticed I started getting the stuttering all the time now, after realizing this CTL-Z Nvidia Recording overlay tab would keep popping up before loading oculus home lately . So, I simply updated to 388.31 and went into the GEFORCE control panel and disabled completely NVIDIA OVERLAY RECORDING. immediately this fixed the stuttering issue. I can even play oculus at 2.0 supersampling now in the debug mode.

    Running 4770k @ 4.50 GHz
    16GB DDR3
    Nvidia GTX 1080TI
  • f1iceman07f1iceman07 Posts: 37
    Brain Burst
    edited November 2017
    Vds32
    I will do a test my self aswell now as i remember seeing that pop up.
    Also wonderd if anyone tried the game mode in windows assigning to oculus home.
    Re- install here wecome

    Actually that was not my issue thinking about as a few weeks ago i unistalled geforce ex because of stuttering in game badly and it would crash.
    When i dropped from latest drivers i did not install experience.
    That did solve the crashing but still had stuttering abit.

    Turned out if i had geforce ex installed that was causing most the crashing.
    That was solved for me.
    But weird how it came back again after oculus updates and i had mega stuttering more than before.

    I also have a second vr system that had no issues on that.

    I also put a thread up with strange warping going on with graphics after one of the oculus updates.





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