How to fix second-wide stutter in Oculus Rift? — Oculus
New to the forums? Click here to read the "How To" Guide.

Developer? Click here to go to the Developer Forums.

How to fix second-wide stutter in Oculus Rift?

aramaram Posts: 12
NerveGear
edited November 2017 in Support
Hello,

Recently all the games that I run seem to have a stutter , frame jump almost every second. So if I rotate my head from right to left continuously every second or so I'll see a jump. This wasn't the case before. I have tried a lot of approaches in forums here and nothing has helped so far.

To me it seems that this is an issue that is affecting a lot of people and is not a 'one-off' thing.

Please help me figure out a solution.

All the needed logs are attached and I'm sure it lists my computer's specs but just in case:
Core-i7
GTX 1080 FTW SLI
Windows 10
Nvidia Drivers: 388.31

Thanks.

Answers

  • Mot666Mot666 Posts: 87
    Hiro Protagonist
    Someone on the Frontier forum mentioned that turning off the features in 'Gaming' Windows setting fixed the stuttering. I've also seen a lot of people say that the Fall Creators Win 10 update broke their Rift fps. The Fall Creators update is supposed to install the latest Nvidia drivers automatically which also has been affecting people's VR performance.

    Disclaimer: I'm not an Nvidia user and I haven't downloaded the Fall update yet, this is just what I have read online.
  • wm79wm79 Posts: 12
    NerveGear
    Okay, I seem to have the same problem and the only change I can connect it with is the Windows Fall Creators Update. Is a rollback possible? No need Fall Creator garbage, need lagfree Oculus.
  • wm79wm79 Posts: 12
    NerveGear
    Guys, for me disabling/exiting MSI Afterburner and/or the included Rivatuner server worked immediately. Give it a try.
  • DEEM0NDEEM0N Posts: 19
    NerveGear
    edited November 2017
    I still have the same issue. I don't have MSI afterburner nor Rivatuner. Never had... so what can I do to fix this?
    Previously I had heavy stuttering which was replaced with this "slow stuttering" when I downgraded nvidia drivers from 388.xx to 385.xx something. But the slow stuttering is still annoying and I would really like to get rid of this also... any help?

    edit: for me closing Gigabyte Extreme Gaming Engine software helped. However this is bad, because GPU fan control happens through this and without the default fan speed is absurdly loud. :( Any alternate way to get the GPU fan control back without introducing stutter to oculus?
  • UBSERDUBSERD Posts: 348
    Nexus 6
    I just got the new 1.20.01 update and it makes things even worse for me. I even went over to the beta update to see if that may be better but it's even worse than the official new one. This is really making me upset because things are only getting more and more messed up for me and I'm at a loss of what to do. This feels hopeless to actually get a fix. The update doesn't even have release notes so we don't even know what it is supposed to address. I'd rather have 1.20 than either of these. Now it's hitching more where the graphics jump around while it's losing frames and seems to happen when assets load. It chugs hard now and didn't do that as much as before. Not good at all  :s 
  • UBSERDUBSERD Posts: 348
    Nexus 6
    I double checked all of my settings in Nvidia control panel and they are all correct to what they should be. I don't have Nvidia Experience or any overlays including while testing the update not using the Oculus Tray Tool either. Steam is not running, just Oculus and that's it. None of my normal screen PC games have any issues at all. Oculus updates are directly affecting my Rift's performance and today proved it because nothing else updated, I double checked my event log... Please Oculus we need help and for this matter to be taken a little more seriously!!!! Please!!!
  • TheGamesCriticTheGamesCritic Posts: 41
    Brain Burst
    edited November 2017
    Thank the gods. I have been going crazy with my USB drivers, uninstalls, etc thinking it was JUST ME! I NEVER had these issues before. Last good date I used Oculus was when Star Trek Bridge Crew came out...after reinstalling windows (CLEAN and all drivers UP TO DATE including NVIDIa)  and reinstalling Oculus - I too experience these same head-motion stutters! It's not like a left-to right stutter - but rather the picture will JUMP up and down slightly...ever so slightly when I look behind me (rotating my head to the left) and then look directly to my left in an attempt to face forward. It's so strange and a huge immersion killer for me.

    I am SO glad it's NOT just me lol. Coming on these forums has been my "last desperate attempt" and I'm GLAD I did. I never, EVER had these problems before - but now I do. Oculus clearly broke something or NVIDIA did....but it's NOT JUST US!
  • blanesblanes Posts: 1,067
    3Jane
    edited November 2017
    My stutter judder was only steam VR games and fixed by changing ss settings from 5.0 to 1.0 in the settings - developer tab of SteamVR.
  • aramaram Posts: 12
    NerveGear
    Ok. Let me get this right, I knew I was not the only one, but what i didn't know is that Oculus Support is still not responding.
  • nilz23nilz23 Posts: 11
    NerveGear
    Don't worry, they're reading this thread right now and waiting for one of us to figure out what's wrong so they know what to try to fix in the next runtime version.
  • YoLolo69YoLolo69 Posts: 1,111
    Wintermute
    edited November 2017
    aram said:
    Ok. Let me get this right, I knew I was not the only one, but what i didn't know is that Oculus Support is still not responding.

    Did you raise a support ticket in parallel of posting here (https://support.oculus.com/)?

    Oh and by the way, such regular stutter you described is more probably created by something eating CPU or GPU times on your computer. You can try to monitor activities to find what's going on with your computer. I have a really similar case few month ago and it was due to a pluggin in Google Chrome. CLosing Chrome before running my Rift fixed it.

    Our computers and all their various components are heavy machine running tons of services at the same time the Rift and its drivers attempts to keep a smooth experience. This is the nightmare for all PC developers (vs Consoles which have known hardware). Before wearing your Rift, try to catch which process grab CPU/GPU times by monitoring them. You can start by checking the Task Manager on performance time sorted by CPU time to see if you catch a specific applications or services. Also, I had same stuttering when the fall creator update came with the GameBar enabled , also when I had the ASUS suite installed, and also when I had the GeForce Experience installed. Removing all those craps programs fixed stutters for my Rift.

    In summary, you have a good chance the problem come from another software/hardware on your machine.

    “Dreams feel real while we are in them, it's only when we wake up that we realize something was strange.” - Dom Cobb

    "Be careful, if you are killed in real life you die in VR too." - TD_4242

    I7 3770K OC 4.6GHz, GTX1080 OC 10%, 16GB DDR3 2448  OC, Oculus Rift CV1

  • hoppingbunny123hoppingbunny123 Posts: 455
    Nexus 6
    edited November 2017
    Try only 2 sensors placed directly in front of you 4 feet apart 4 feet in front of you facing straight forward hip height titled to see both your hips and head. I think 360 view is the problem, something with the cameras.
  • YoLolo69YoLolo69 Posts: 1,111
    Wintermute
    @monitorhero I was talking to OP as he described his computer, and he's describing precisely a second-wide stutter which is typical of an "heavy" services task grabbing CPU/GPU times (like I had with the Chrome pluggin). I'm not sure at all your issue is the exact same, as you say stutter when turning head and Framedrop letters always appearing (which could be a problem E.g. if you have an old GPU card or GPU drivers problem). So what's your specifications (CPU/RAM/GPU)?

    “Dreams feel real while we are in them, it's only when we wake up that we realize something was strange.” - Dom Cobb

    "Be careful, if you are killed in real life you die in VR too." - TD_4242

    I7 3770K OC 4.6GHz, GTX1080 OC 10%, 16GB DDR3 2448  OC, Oculus Rift CV1

  • UBSERDUBSERD Posts: 348
    Nexus 6
     Go to this link at the bottom to bring you to this magical forum post.  Look at the comment from aisepos! His suggestion actually fixed everything. Oculus has never suggested this but now they will. This man is a genius and he actually figured out why I was having my problems... all 6 months of them.  I can’t guarantee it’s a cure all but I hope this helps you too and give him a shout if you see him. He is a God!!!! 

    Thanks to everyone in their suggestions if they are reading this. I really appreciate all the help and working together to figure out these things for the community.

    See you in the Rift!

    https://forums.oculusvr.com/community/discussion/58073/poor-tracking-quality-audio-glitches-lagging-etc-after-half-hour-of-use#latest
  • hoppingbunny123hoppingbunny123 Posts: 455
    Nexus 6
    The stutter came for me when the cameras didn't like me turning around so it lost tracking.
    Keep the cameras able to see your head and hands and keep the cameras in bright light and that might help with the stutter, that or don't turn to look behind you and have the cameras in front of you.
  • bloozmahnbloozmahn Posts: 1
    NerveGear
    I've fixed it on my system, i had the same issue.  Open device manager, if it's blinking start unplugging hardware until it stops, there's the culprit.  for me it was a combination of usb ports for my sensors that the oculus didn't like.  i unplugged them all except one and then plugged them back in to various other ports until it worked without the stuttering.  
Sign In or Register to comment.