New To The Forum? Click Here To Read The How To Guide. -- Developers Click Here.

Facebook account required?

EarlGreyEarlGrey Posts: 861
Art3mis
I decided to purchase a GearVR headset, I look on the box but could not find any indication that a facebook registration was required... but it was one of the first obstacles I encountered. I was almost like inevitable that I had to register for facebook to get my gear vr working.
I did google what was going on, and what was happening is that I had already disabled all of the facebook services on my phone, they were stone cold dead, because that's how I like face book, stone cold dead, I stone want to use facebook, never used them and dont want to use them.
And then I buy gear vr, from samsung and oculus, and I can't use it without having facebook installed.... they want access to my photos, phone numbers, and god knows what else.
I want a refund, please send me $110 to my paypal account, thank you, you're  breaking the EU law here, totally. Next step is going to my government complaining about this, because this is illegal, perfectly illegal, to force a membership to something that is not advertised. 
«1

Comments

  • EarlGreyEarlGrey Posts: 861
    Art3mis
    I looked on the box, I can't find anything about facebook, but I could not use the device without a facebook account.
  • EarlGreyEarlGrey Posts: 861
    Art3mis
    I'll buy another headset tomorrow and ask for another refund. This is the stupidest refund I can think of.
  • AKSkinzAKSkinz Posts: 3
    NerveGear
    I don't use a facebook account... just a gmail address
  • CyrilCyril Posts: 1,112
    3Jane
    The stupidest thing you can do is ask for a refund to buy the same headset again, only to obviously run into the exact same software issue again...

    If you can't figure out how to use the GearVR without a Facebook account, ask in the "Support" sub-forum how to do it. And at least try spending more then "8 minutes" to decide nobody was fast enough to answer your question, and that it's time to recreate the same issue with another GearVR...

    PS : You know it's the weekend, right ?
  • kojackkojack Posts: 3,769 Volunteer Moderator
    Here's my phone installing GearVR. I've never had a facebook account.

    The bit in the red circle is for Oculus accounts, NOT FACEBOOK. You already have an Oculus account, that's how you've been posting on here for 3 years.


    EarlGrey said:
    This is the stupidest refund I can think of.
    :)



  • ZenbaneZenbane Posts: 8,277 Power Poster
    EarlGrey said:
    I decided to purchase a GearVR headset

    Umm... why? You saw the "Powered by Oculus" logo, right?

    I ask because I remember one of your last posts titled, "Lost all respect for Zuckerberg and Oculus"

    https://forums.oculusvr.com/community/discussion/43099/lost-all-respect-for-zuckerberg-and-oculus/p1

    Did you read another article about Facebook that pissed you off or something? 
     :# 
    Catch me on Twitter: twitter.com/zenbane

  • Hiro_Protag0nistHiro_Protag0nist Posts: 3,424 Valuable Player
    edited November 26
    Never used facebook with my Gear VR.

    I am noticing a lot more facebook stuff on this forum though, such as the error every time i log out.


  • Hiro_Protag0nistHiro_Protag0nist Posts: 3,424 Valuable Player
    EarlGrey said:
    I decided to purchase a GearVR headset, I look on the box but could not find any indication that a facebook registration was required... but it was one of the first obstacles I encountered. I was almost like inevitable that I had to register for facebook to get my gear vr working.
    I did google what was going on, and what was happening is that I had already disabled all of the facebook services on my phone, they were stone cold dead, because that's how I like face book, stone cold dead, I stone want to use facebook, never used them and dont want to use them.
    And then I buy gear vr, from samsung and oculus, and I can't use it without having facebook installed.... they want access to my photos, phone numbers, and god knows what else.
    I want a refund, please send me $110 to my paypal account, thank you, you're  breaking the EU law here, totally. Next step is going to my government complaining about this, because this is illegal, perfectly illegal, to force a membership to something that is not advertised. 

    Dear Theresa,

    Facebook is dry-humping me.  Please make them stop.

    Yours,

    EarlGrey


  • elbofforelboffor Posts: 2,360 Valuable Player
    The fail is strong in this thread 
    This is my forum signature.
    There are many others like it, but this is mine.
  • kernowkernow Posts: 680
    Trinity
    kojack said:
    Here's my phone installing GearVR. I've never had a facebook account.

    The bit in the red circle is for Oculus accounts, NOT FACEBOOK. You already have an Oculus account, that's how you've been posting on here for 3 years.
    To be fair, the way that that-part is written is rather ambiguous. "Don't have Facebook? Sign in or Create account" could be interpreted as referring to Facebook since a new context has not been established. A better phrasing would be, "Don't have Facebook? Sign in using your Oculus account, or Create a new Oculus account"

    It's a bit of slightly pedantic copy clarification, but when you know people *do not* want to use Facebook, the little extra clarification will help prevent losing the few users who would be confused by the ambiguity.

    Another bit is that, considering how prominent the "Continue Using Facebook" is, the alternative sign-in method in that screen shot more-or-less is fine print. The alternative method should be more prominent than it currently is... You don't want to lose potential customers due one part of your text (which is considered a no-go for some people) out-competing the only other way forward. It doesn't matter if the parent company is Facebook, you want potential customers to choose either path, not a third path that takes customers away from you completely.

    This is all basic website design fundamentals. Not sure why the designers of that page ignored this.
  • RichooalRichooal Posts: 356
    Trinity
    kernow said:
    To be fair, the way that that-part is written is rather ambiguous. "Don't have Facebook? Sign in or Create account" could be interpreted as referring to Facebook since a new context has not been established. A better phrasing would be, "Don't have Facebook? Sign in using your Oculus account, or Create a new Oculus account"

    It's a bit of slightly pedantic copy clarification, but when you know people *do not* want to use Facebook, the little extra clarification will help prevent losing the few users who would be confused by the ambiguity.


    Well said. I completely agree.

    i5 6600k - GTX1060 - 8GB RAM - 0 PROBLEMS
  • ZenbaneZenbane Posts: 8,277 Power Poster
    edited November 26
    kernow said:
    To be fair, the way that that-part is written is rather ambiguous. "Don't have Facebook? Sign in or Create account" could be interpreted as referring to Facebook 

    LMAO - wow. How could it be referring to Facebook when it is clearly giving an option for those who "don't have Facebook"??

    For you to be correct, someone would have to read it this way:
    "Don't have Facebook? Sign in using Facebook anyway! If it still doesn't work, Create a new Facebook Account."

    The first option is to "sign in." It suggests signing in as an option for those who do not have Facebook. Sign in with what? There should be zero confusion.

    People will argue about anything these days, goodness. Personally, I do not think that the wording has to be changed. This is a good way to weed out those who aren't mentally strong enough to own technology.
    Catch me on Twitter: twitter.com/zenbane

  • Hiro_Protag0nistHiro_Protag0nist Posts: 3,424 Valuable Player
    Yeah, this is very common these days - sign in with your Facebook account, your Google +, your this, your that

    ...so we can connect up the dots and track your every move...    :|
  • kojackkojack Posts: 3,769 Volunteer Moderator
    You have to go through almost the exact same thing just to log in to this forum.


    While the "Create account" bit in the Gear VR may have been a bit confusing to some people and is better in the forum version, the "Don't have Facebook? Sign in" makes zero sense to mean sign in to facebook.

    He could have just asked "Is it possible to use GearVR without a facebook account?" and one of us would have responded with something like "Sure, under the facebook button is an oculus account sign in, use your forum email/password". End of story.
    At least wait until a response of "HAHAHA, Facebook scammed you! We have your money!" before jumping to government involvement.





  • EarlGreyEarlGrey Posts: 861
    Art3mis
    I was unable to use GearVR without enabling the facebook services on my phone. I had disabled anything facebook related, all their services, and remove any apps I could remove from my phone because I don't agree with their terms and conditions, privacy policy, etc and simply don't want to use their platform.

    I was forced to enable these same facebook services because gear vr won't work without them.

    There is no statement about gear vr requiring facebook services to work.


  • Hiro_Protag0nistHiro_Protag0nist Posts: 3,424 Valuable Player
    EarlGrey said:
    I was unable to use GearVR without enabling the facebook services on my phone. I had disabled anything facebook related, all their services, and remove any apps I could remove from my phone because I don't agree with their terms and conditions, privacy policy, etc and simply don't want to use their platform.

    I was forced to enable these same facebook services because gear vr won't work without them.

    There is no statement about gear vr requiring facebook services to work.



    Ah, there was a ton of threads about this on the Gear VR section, probably 18 months ago now (went on for a while).  I don't believe cyber ever confirmed it but plenty were saying it happened to them.

    cyber usually said it was to do with firmware required (from your carrier) for the phone/Gear VR to work at all.  That tells me the firmware comes from the carrier's servers?  Not sure - maybe software is now coming from Facebook's servers and that is the issue?  It could be a specific service (Facebook related), not Facebook's app?

    So once you've installed it, got things working, then can you delete the facebook stuff?
  • kernowkernow Posts: 680
    Trinity
    Zenbane said:

    People will argue about anything these days, goodness. Personally, I do not think that the wording has to be changed. This is a good way to weed out those who aren't mentally strong enough to own technology.
    I disagree on the "weeding out" anyone isn't "mentally strong" bit.
    If Nathan and Mimsy want to use the Rift, they should be able to figure it out with no problem — no reason to limit it to those at, or above, Cartman's level.
  • ZenbaneZenbane Posts: 8,277 Power Poster
    kernow said:
    I disagree on the "weeding out" anyone isn't "mentally strong" bit. 
    If Nathan and Mimsy want to use the Rift, they should be able to figure it out with no problem — no reason to limit it to those at, or above, Cartman's level.

    There are plenty of reasons. Clogging up the Support Queue is one of them.

    It's the same reason blind people can't drive cars.
    Catch me on Twitter: twitter.com/zenbane

  • RichooalRichooal Posts: 356
    Trinity
    edited November 28
    Zenbane said:

    It's the same reason blind people can't drive cars.
    There's no artificial barrier when it comes to blindness and driving. There are limits set by law.

    However, weeding out those who aren't mentally strong enough to own technology seems to be an egotistical view. Some see themselves as better than others because they understand something the other does not.

    It's my view that technology's task is to make complex processes available to the whole population as far as is possible. I certainly don't understand the process of getting a picture on my TV screen or how to build one, but I, and other stupid people, can use one very well.
    Having said that, early adopted technology is not for everyone, but it will be.



    i5 6600k - GTX1060 - 8GB RAM - 0 PROBLEMS
  • ZenbaneZenbane Posts: 8,277 Power Poster
    edited November 28
    Richooal said:
    There's no artificial barrier when it comes to blindness and driving. There are limits set by law.


    The law is there to enforce common sense. That's how new laws are made and amended. Unless you're arguing that without the law there to tell you otherwise... you are unable to see the common sense behind preventing a blind person from driving a motor vehicle?

    As it pertains to this thread, the OP simply had to click the "Create Account" link to see that it would send him to an Oculus Account creation (not a Facebook account). Problem solved. This is a case of self-induced blindness.

    Someone like that is better suited for a piece of hardware that hand-holds the end-user, like the PlayStation VR, or Google Cardboard. There's a tool out there for everyone. The Rift and Vive are first gen products that are better suited for folks who are not easily stumped by an Internet Hyperlink. The OP wasn't just stumped, he went as far as to threaten government action because they thought something illegal was going on.

    This isn't about ego's, it's about sensibility.
    Catch me on Twitter: twitter.com/zenbane

  • cyberealitycybereality Posts: 23,223 Oculus Staff
    edited November 28
    A Facebook account is not required to use either Oculus Rift or Gear VR (though some specific apps or features may use Facebook). However, on Gear VR, the Facebook background services are needed as much of the Oculus server infrastructure is hosted with Facebook and they are needed in order for the app to function. 
    AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i
    Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV
  • EarlGreyEarlGrey Posts: 861
    Art3mis
    edited December 7
    A Facebook account is not required to use either Oculus Rift or Gear VR (though some specific apps or features may use Facebook). However, on Gear VR, the Facebook background services are needed as much of the Oculus server infrastructure is hosted with Facebook and they are needed in order for the app to function. 
    I did not use a Facebook account. And the definition of "Facebook" isn't an "account", it's a platform and service.

    There are facebook services embedded in the phone. They were the first thing I disabled when when I got my phone, 2 years ago. So I opted out.

    Why should I enable it now for some seemingly unrelated product?

    I bought a Gear VR?

    You state that "Facebook background services are needed". Seemingly unrelated services for my phone to operate. Why not twitter services as well?

    There's no mention of Facebook, whether be account or services, are needed to run the Gear VR.

    You have to understand that some people go out of their way and disable anything related to Facebook.  I had already opted out.

    Oculus requiring Facebook for GearVR to operate (not advertised), whether it's account or services, is simply not acceptable when you've already opted out of Facebook.

    It's totally obvious to me that this is a big omission on the GearVR product boxes in store now. I've seen products pulled out of stores because of unadvertised ingredients. I've seen products pulled out of stores, like ready cake mixes, because they don't mention other necessary ingredients.
  • ZenbaneZenbane Posts: 8,277 Power Poster
    edited December 7
    EarlGrey said:
    I bought a Gear VR


    I doubt you really bought one; I think it's obvious you're just trying to stir the pot. You keep posting as if you are clueless about Oculus and Facebook being tied together even though back in September 2016 you made a very heated post titled, "Lost all respect for Zuckerberg and Oculus"

    https://forums.oculusvr.com/community/discussion/43099/lost-all-respect-for-zuckerberg-and-oculus/p1

    Any Oculus Products are Facebook Products. Any Oculus Services are Facebook Services. This Forum Account you're using to whine is really owned by Facebook.

    If you really bought an Oculus Product after "losing all respect for Zuckerberg and Oculus," then you set yourself up for everything you're complaining about.

    Even the title of your thread ("Facebook Account Required?") makes no damn sense since: 1) Facebook owns Oculus, and 2) Any Account used to operate an Oculus Product becomes the property of Facebook.
    Catch me on Twitter: twitter.com/zenbane

  • Hiro_Protag0nistHiro_Protag0nist Posts: 3,424 Valuable Player
    I think he's got a point here.  I bought 2, owned them for a year and didn't know all that time that some Facebook services were required.  I wouldn't have known because i didn't look into it or attempt to cleanse myself of Facebook.
  • kojackkojack Posts: 3,769 Volunteer Moderator
    I think he's got a point here.  I bought 2, owned them for a year and didn't know all that time that some Facebook services were required.  I wouldn't have known because i didn't look into it or attempt to cleanse myself of Facebook.
    It makes sense though, the GearVR runs on oculus software which is owned by facebook and the oculus store is hosted by facebook, so facebook services are going to be used to connect the two.
    Why would someone who wants to avoid facebook buy a device co-built by facebook?
  • Hiro_Protag0nistHiro_Protag0nist Posts: 3,424 Valuable Player
    edited December 7
    kojack said:
    I think he's got a point here.  I bought 2, owned them for a year and didn't know all that time that some Facebook services were required.  I wouldn't have known because i didn't look into it or attempt to cleanse myself of Facebook.
    It makes sense though, the GearVR runs on oculus software which is owned by facebook and the oculus store is hosted by facebook, so facebook services are going to be used to connect the two.
    Why would someone who wants to avoid facebook buy a device co-built by facebook?

    Well we know that don't we - the rest of my family probably don't.  In fact, i should think everybody on here knows that - 200,000 people?  How many Gear VR headsets are out there - maybe 6 million?

    And, some organisations like to keep things separate - Facebook have to some degree.  As time goes on the sun is clearly setting on Oculus.
  • DaftnDirectDaftnDirect Posts: 2,600 Valuable Player

    mmmm I've just been reading up on the latest spat between Google & Amazon, with YouTube planned to be barred from Fire TV products, following Google product removal from Amazon. We've also seen legal tussles lead to a software lockout in the gaming world recently (allegedly).


    I'm not super excited about hardware being so inextricably tied to the owner company for that reason alone but I realise I'm pissing in the wind.

    Intel 5820K OC@4Ghz, Titan X, 16GB Corsair Vengeance DDR4, Asus X99-Deluxe, oh no my PC died
  • Hiro_Protag0nistHiro_Protag0nist Posts: 3,424 Valuable Player
    If it said Facebook somewhere on the headset or explicitly stated the requirement for Facebook services then it's ok but i don't believe it did - is it anywhere in the manual?

    Actually, when you download and install the Oculus app it's probably in the EULA - that's why i always read all 100 pages of every EULA   ;)
  • vannagirlvannagirl Posts: 1,478 Poster of the Week


    Actually, when you download and install the Oculus app it's probably in the EULA - that's why i always read all 100 pages of every EULA   ;)
    Haha

    Totes always read the Eula


    Look, man. I only need to know one thing: where they are. 
  • ZenbaneZenbane Posts: 8,277 Power Poster
    Well we know that don't we - the rest of my family probably don't.

    This thread isn't about your family though, is it? The point is that the OP surely knows. He has known since Sept 2016, yet is here pretending that it's a big surprise.

    Anyone who buys a product without doing minimal research is intentionally making an uninformed purchase. That type of thing happens less and less with each passing year. When anyone navigates to Oculus.com they can see the "from Facebook" signature on each page.

    Also, how many members of your family protest Facebook? That's also the bigger point. Even if we agree that the average consumer doesn't perform thorough research... surely someone who has made a life decision to avoid Facebook will research the Technology they purchase ahead of time to make sure Facebook isn't a requirement.

    There's no defending the complaints in this thread.
    Catch me on Twitter: twitter.com/zenbane

«1
Sign In or Register to comment.