Restart Computer Error — Oculus
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Restart Computer Error

dem347dem347 Posts: 3
NerveGear
Since Official support doesn't seem to help.
Since about December 9 I've been completely unable to use the Oculus Home Software.
After failing an automatic Repair I was prompted to re-download the setup.
The Setup failed giving me a restart computer error.
I restarted, it failed giving the same issue.
Ran the setup as Admin, same issue.
I disabled my Antivirus, same issue.
Went through my permissions registry, same issue.
Re-Installed Windows, same issue.
Moved my OS to a new SSD, same issue.
Attempted to install on a New Volume, same issue.
Went through all the previous steps before Windows-Reinstall with official support and submitted logs, same issue.
Installed Occulus home on a secondary PC on the same network successfully.
To sum it up, I am at my wits end with this and I'm curious if anyone in the community has any possible solution to this.



Comments

  • Rock9827Rock9827 Posts: 1
    NerveGear
    I have the same issue also.
  • dem347dem347 Posts: 3
    NerveGear
    edited December 2017
    Rock9827 said:
    I have the same issue also.
    Frustrates me to no end because the length of time after my original purchase means I can't get a refund.
    I'm stuck with a $400 brick.
  • YoLolo69YoLolo69 Posts: 1,111
    Wintermute
    edited December 2017
    Hi, I feel your pain...
    Did you open a support ticket with Oculus support team? < OK, my bad, didn't read well your first post>
    Could you describe exactly what you mean by "a restart computer error"?
    And also, describe your computer specifications? That may help to narrow the problem.

    “Dreams feel real while we are in them, it's only when we wake up that we realize something was strange.” - Dom Cobb

    "Be careful, if you are killed in real life you die in VR too." - TD_4242

    I7 3770K OC 4.6GHz, GTX1080 OC 10%, 16GB DDR3 2448  OC, Oculus Rift CV1

  • dem347dem347 Posts: 3
    NerveGear
    YoLolo69 said:
    Hi, I feel your pain...
    Did you open a support ticket with Oculus support team? < OK, my bad, didn't read well your first post>
    Could you describe exactly what you mean by "a restart computer error"?
    And also, describe your computer specifications? That may help to narrow the problem.
    NVM, seems after running the program into a wall for a week and going through the motions with everybody it all resulted In it just magically working this evening, literally the only difference was setting the OVRLibrary service to realtime demand in task manager.

  • EpicLazyKingEpicLazyKing Posts: 3
    NerveGear
    Help I have same problem explain how to fix please
  • DustyinLVNVDustyinLVNV Posts: 5
    NerveGear
    Same exact issue. I don't see an OVRLibrary task anywhere.
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