I just today received my Rift and after a crazy, extremly enjoyable, "aren't you a cute little robot?", "OMG THIS IS SO GREAT!" hour, Rift decided fun was over for me.
While trying out Serious Sam 3 VR, I suddenly heard the "USB disconnect" sound, found the game to exit and Oculus software report my HDMI connection was missing. "Ooookay", I thought, thinking a mere restart would fix what went flawless for the first hour. That was like six hours ago and I still have not managed to experience another second in VR. This is what usually happens when I try to plug in the Oculus:
- On first glance (like for about two seconds), the Oculus software shows "OK" for Headset HDMI as well as Headset USB. After that, HDMI disconnects and USB starts a wild disconnect-connect-disconnect orgy for some time (occasionally showing HDMI "OK" for just a fracture of a second), from time to time briefly shuffeling audio output around (from main speakers to Rift and back) and giving me the short flicker indicating my GTX980 has detected a new HDMI device. It all ends, after some time, with the headset either staying USB-connected without HDMI or showing not connected at all. Windows device manager shows a faulty, unspecified USB device (which is the headset, because it disappears after disconnecting it).
I already opened a ticket for this and did a lot of searching here and via Google, but maybe there is something I just missed and can be easily resolved. Here is what I did until now:
- Try out every USB port on my Asus X370 Prime. It has, as I understand it, two USB controllers, so by trying out all ports I also tried out both controllers.
- Disable USB power management features in device manager AND Power Plan
- Installing the latest USB controller drivers (twice, actually, first time quick, second time safe with removing the old drivers before and cleaning up all non-connected USB-devices afterwards)
- Disconnecting all other USB devices (apart from mouse and keyboard, but at least switching those to other ports)
- Hooking it up to a powered USB3.0 switch.
- Checking the headset cable (including the plug going into the headset) and all ports for visual defects
- Running oculus-driver.exe
- Shouting at my computer
[EDIT]Forgot to mention: - GPU driver update. Goes before shouting.
[EDIT2]Just for the sake of having tried it: Joined the Oculus PTS channel. The headset problem persists.
I should add that I was very careful with the hardware, from unboxing till breakdown. I didn't put any stress on the cable and didn't get entangled or tripped over it. When I first lost connection there wasn't even any body movement involved. Also, sensors are working fine. Just for the sake of testing I also tried one of the sensors on every USB port, not experiencing any problem (according to the Oculus software).
So, anyone got any ideas? (Apart from buying a USB-PCIE-card. It worked for an hour with what I have here, so I am not willing to bet money on another piece of hardware.)
Regards in advance!