01-01-2018 08:35 AM
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01-01-2018 09:39 AM
01-01-2018 10:00 AM
Faber said:
Be careful about returns as well...they don't stand by their own policy:
BUYER BEWARE: Oculus does NOT stand by their own refund policies. I picked up several games over the holidays and when I returned the ones that were awful or just would even install from the Oculus home marketplace I was denied a refund even though I had not even played the game ( or even was able to install it).
here is how Oculus treats their customers:
Hello,
Thanks for reaching out to us.
After review of your account, we've identified that you have requested a high number of content refunds within a short period of time.
As a result, your account has been flagged for potential abuse of the policy and this refund request has been denied.
For more information on the Content Refund Policy, please visit https://www.oculus.com/legal/rift-content-refund-policy/
If you believe this decision has been reached in error, please let us know.
Thank you,
Luke
Oculus Support
01-01-2018 02:09 PM
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