GPU Temperature Rise - High usage during Home browser use only and not being reported by Windows — Oculus
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GPU Temperature Rise - High usage during Home browser use only and not being reported by Windows

DaftnDirectDaftnDirect Posts: 4,722 Valuable Player
edited November 2018 in General

There was a recent thread regarding GPU fan speed whilst playing games but this one is different....


After openning the Oculus desktop app (Core 2.0) GPU temp is rising from an ambient 37 deg to 65 wihtin 2 mins with no VR app being run.

Weirder still is that task manager is reporting no GPU use (well less than 1%), closing the desktop app returns temp to normal.


I've been running the latest nVidia 390.65 for 2 weeks and this has only just started happening so I don't think the driver is the culprit. Anyone else having this issue?


*Thread title edited to better describe problem.

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  • nalex66nalex66 Posts: 4,468 Volunteer Moderator
    I read some threads on Reddit where people were complaining about the latest Nvidia driver causing laptop battery drain by keeping the GPU constantly active. I did notice last night when I was doing some testing that my GPU fan was running when nothing should have been loading it (Oculus app was open, but nothing running). The extra virtual monitor that the app opens might have something to do with it?
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  • LZoltowskiLZoltowski Posts: 6,741 Volunteer Moderator
    Hmm my GPU is water cooled .. so didn't notice anything. I'm in bed now, will check temps tomorrow!
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  • DaftnDirectDaftnDirect Posts: 4,722 Valuable Player

    It seems to me that Windows doesn't report GPU use if it's on the virtual monitor and the headset isn't active. But the virtual monitor could still be drawing on the GPU resources anyway, which is a little worrying.


    This is definitely a very recent thing but that isn't to say it's not down to the drivers... just for me it must be at least some other update in combination with the drivers. I'll do a system restore to last week before reverting to an older driver, just to see if it's somehthing else, maybe I just haven't been running the app without putting on the headset lately so didn't notice it before.



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  • DaftnDirectDaftnDirect Posts: 4,722 Valuable Player

    Hmm my GPU is water cooled .. so didn't notice anything. I'm in bed now, will check temps tomorrow!
    I like the idea of water cooling the GPU cos that's the only noisy thing left now. Although the downside is you may not notice these problems without looking at the temps!
    Intel 5820K OC@4Ghz, Titan X (Maxwell), 16GB Corsair Vengeance DDR4, ASRock X99 Taichi, Samsung 500Gb 960 Evo M.2, Corsair H100i v2 Cooler, Inateck KTU3FR-4P USB 3 card, Windows 10 Pro v1903 (18362.175)
  • SyrellarisSyrellaris Posts: 1,035
    3Jane
    Hmm my GPU is water cooled .. so didn't notice anything. I'm in bed now, will check temps tomorrow!
    I like the idea of water cooling the GPU cos that's the only noisy thing left now. Although the downside is you may not notice these problems without looking at the temps!
    Which isn't an issue for watercooling because it should be at an equilibrium anyway, regardless of load.

    Anyway, is it possible your temp app is just reporting it wrongly? Could be the latest beta update on the Oculus software as well btw.
  • DaftnDirectDaftnDirect Posts: 4,722 Valuable Player
    Fan speed picks up when temp hits 65 which is what alerted me so it's definitely a thing. That's the only issue with water cooling, you may not hear fan speed increase so wouldn't notice the issue.
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  • Digikid1Digikid1 Posts: 1,860 Valuable Player
    I can also confirm this. Thought it was strange that my MSI gaming x 1070 was at 60c when all I was doing was surfing the web. Didn’t even have my rift on. 
  • DaftnDirectDaftnDirect Posts: 4,722 Valuable Player
    edited January 2018
    Ok thanks Digikid1, as Nalex says, it's probably a driver issue so I'm not overly concerned, I'll confirm tomorrow after I have a tinker.

    I think what Nvidia must do is make sure future drivers allow Windows to report GPU use for the virtual monitor regardless of whether the headset is active. The task manager is most people's go-to app for monitoring resource related issues.
    Intel 5820K OC@4Ghz, Titan X (Maxwell), 16GB Corsair Vengeance DDR4, ASRock X99 Taichi, Samsung 500Gb 960 Evo M.2, Corsair H100i v2 Cooler, Inateck KTU3FR-4P USB 3 card, Windows 10 Pro v1903 (18362.175)
  • LZoltowskiLZoltowski Posts: 6,741 Volunteer Moderator
    Just tested, nothing happens. There is a minuscule jump of 0.5c. But other than that pretty much idle temps of 28-29c Hmmm....
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  • DaftnDirectDaftnDirect Posts: 4,722 Valuable Player
    mmm well all info is welcome & thanks for the test LZ, as is usually the case, it may be a combination of things. I want to sound genuine when I say I'm glad you don't have this issue... what is it about us that we gain comfort in shared problems!
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  • LZoltowskiLZoltowski Posts: 6,741 Volunteer Moderator
    Im dreading for something to go wrong, out of curiosity, are you on the public test channel? 1.23 fixed a small random stutter issue i was having.
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  • DaftnDirectDaftnDirect Posts: 4,722 Valuable Player
    I am indeed but I haven't checked what version I have, noticed an update today but my issue was already happening.
    Yesterday I mean, damn is that the time
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  • hoppingbunny123hoppingbunny123 Posts: 423
    Nexus 6
    edited January 2018
    To change this setting, with your mouse, right-click over the Windows desktop and select "NVIDIA Control Panel" -> from the NVIDIA Control Panel, select the "Manage 3D settings" from the left column -> click on the Power management mode drop down box and select "adaptive". apply, reboot

    I'm not using the beta and my temperature with oculus open on my desktop is 38 around where it always is.
  • LZoltowskiLZoltowski Posts: 6,741 Volunteer Moderator
    To change this setting, with your mouse, right-click over the Windows desktop and select "NVIDIA Control Panel" -> from the NVIDIA Control Panel, select the "Manage 3D settings" from the left column -> click on the Power management mode drop down box and select "adaptive". apply, reboot

    I'm not using the beta and my temperature with oculus open on my desktop is 38 around where it always is.
    Mine is Max Performance and still no temp increase .. so not sure that's the case.
    Core i7-7700k @ 4.9 Ghz | 32 GB DDR4 Corsair Vengeance @ 3000Mhz | 2x 1TB Samsung Evo | 2x 4GB WD Black
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  • hoppingbunny123hoppingbunny123 Posts: 423
    Nexus 6
    When I set mine to max performance I get a temperature in the 50's doing nothing. Must be your fancy water cooler.
  • DaftnDirectDaftnDirect Posts: 4,722 Valuable Player
    Setting power management will have an effect on temps in some circumstances but I don't think this is related to that. It's more of an issue specific to the virtual monitor and whether the Oculus desktop app is using it even when the headset isn't worn.

    It seems like my VR Home is being processed even when it isn't displayed.
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  • hoppingbunny123hoppingbunny123 Posts: 423
    Nexus 6
    edited January 2018
    This reminds me of the time I muted my speakers using windows, went to a website, and it turned the speakers on and began blaring voice. Maybe a SW turned on your rift to use the mic and or camera to spy on you. Maybe a peeping tom online watching you. Maybe a stalker. From Korea none the less.


  • DaftnDirectDaftnDirect Posts: 4,722 Valuable Player
    edited January 2018

    OK tested a few things:


    System Restore to 7 days ago didn't solve the problem so I'm ruling out non-Oculus software installations causing the problem.


    Reverting to successivly older nVidia drivers didn't solve the problem. I tried 388.71, 388.59, 388.43 & 388.31 and tbh I think I would have noticed the problem before if it been down to drivers from as far back as November.


    So what's left? has there been a recent firmware update to the headset does anyone know? I haven't been tracking those updates so not sure when the last one was but mine is currently 708/34a904e8da.


    I can confirm that unplugging the headset's HDMI disables the vitual monitor and returns GPU temps to normal even when the Oculus desktop app is running. So my next question is... did the virtual monitor always become active in Windows when the Oculus desktop app started... or did it used to just become active when the headset was put on?


    (when I say always.. of course I mean since Core 2.0 released!)

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  • nalex66nalex66 Posts: 4,468 Volunteer Moderator
    I think the virtual monitor has been always-active when the app launches from the release of 1.21. I can tell when it opens because everything on the desktop (on my monitor) shifts about 12 pixels down. When the virtual monitor closes, my icons all move back up. I’m pretty sure I’ve been noticing that from the start of Home 2.0. 
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  • LZoltowskiLZoltowski Posts: 6,741 Volunteer Moderator
    nalex66 said:
    I think the virtual monitor has been always-active when the app launches from the release of 1.21. I can tell when it opens because everything on the desktop (on my monitor) shifts about 12 pixels down. When the virtual monitor closes, my icons all move back up. I’m pretty sure I’ve been noticing that from the start of Home 2.0. 

     You are correct, for me the screen goes blank for a split second and all the icons shift.


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  • DaftnDirectDaftnDirect Posts: 4,722 Valuable Player

    nalex66 said:
    I think the virtual monitor has been always-active when the app launches from the release of 1.21. I can tell when it opens because everything on the desktop (on my monitor) shifts about 12 pixels down. When the virtual monitor closes, my icons all move back up. I’m pretty sure I’ve been noticing that from the start of Home 2.0. 
    Yep, I tend to start questioning everthing when there's a problem but I think you're right.

    I can download the pre 2.0 stuff (1.20 and older) but can't find 1.21 to download & test, is it available?

    Intel 5820K OC@4Ghz, Titan X (Maxwell), 16GB Corsair Vengeance DDR4, ASRock X99 Taichi, Samsung 500Gb 960 Evo M.2, Corsair H100i v2 Cooler, Inateck KTU3FR-4P USB 3 card, Windows 10 Pro v1903 (18362.175)
  • SyrellarisSyrellaris Posts: 1,035
    3Jane
    It might be related to the latest update in the beta software. I noticed for example that whenever i open the oculus app now, that my system hangs for a second, screen goes black and then comes back with  the app being open. It only does this on the oculus app for me and only since the latest update.
  • nalex66nalex66 Posts: 4,468 Volunteer Moderator

    nalex66 said:
    I think the virtual monitor has been always-active when the app launches from the release of 1.21. I can tell when it opens because everything on the desktop (on my monitor) shifts about 12 pixels down. When the virtual monitor closes, my icons all move back up. I’m pretty sure I’ve been noticing that from the start of Home 2.0. 
    Yep, I tend to start questioning everthing when there's a problem but I think you're right.

    I can download the pre 2.0 stuff (1.20 and older) but can't find 1.21 to download & test, is it available?

    1.21 was only beta, so it may not be possible to get it now. 
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  • DaftnDirectDaftnDirect Posts: 4,722 Valuable Player
    mmm I may be stuck with it for the time being then. Don't really want to go back to the old Home environment... not after getting a superb suit of armour put on display.

    Will just have to remember to close the app when not using the headset @LZoltowski, when you have a minute, can you check your headset firmware version? cheers
    Intel 5820K OC@4Ghz, Titan X (Maxwell), 16GB Corsair Vengeance DDR4, ASRock X99 Taichi, Samsung 500Gb 960 Evo M.2, Corsair H100i v2 Cooler, Inateck KTU3FR-4P USB 3 card, Windows 10 Pro v1903 (18362.175)
  • LZoltowskiLZoltowski Posts: 6,741 Volunteer Moderator
    Core i7-7700k @ 4.9 Ghz | 32 GB DDR4 Corsair Vengeance @ 3000Mhz | 2x 1TB Samsung Evo | 2x 4GB WD Black
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    Be kind to one another :)
  • YoLolo69YoLolo69 Posts: 1,111
    Wintermute
    edited January 2018
    I can see this behavior from the start I beta tested Dash and Core 2.0. I always see my GPU frequency raising thanks to monitoring when Oculus Home Desktop open (and after the infamous flash and slight shift of my icons and centering of my mouse when the extra virtual monitor is created). It stay like that until I close it. I'm now on recommended Cybereality 388,71 NVidia drivers coming from latest one (changed yesterday). I imagine you're right and it's linked to this virtual monitor (and possibly Dash running anyway in background when we don't were headset yet).

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  • nalex66nalex66 Posts: 4,468 Volunteer Moderator
    mmm I may be stuck with it for the time being then. Don't really want to go back to the old Home environment... not after getting a superb suit of armour put on display.
    Yeah, my new issues (occasional black screens and infrequent hard reboots) seem to go away with Classic Home, but I can't go back after having Home 2.0 and Dash.

    I'm hopeful that the bright minds at Oculus and Nvidia will resolve these teething pains and find a way to make Home work more smoothly. Meanwhile, restarting the Oculus service fixes the screens when they don't light up, and not running the app when I'm not using VR takes care of the rest.
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  • DaftnDirectDaftnDirect Posts: 4,722 Valuable Player

    @nalex66, I'll add a bug report to the uservoice site... hope they don't priorities based just on votes received there as most seem to be about the gaurdian system for some reason! well not the end of the world.


    @Yololo69, yep I'm convinced that's what's happening and it bothers me in this case because Windows reports no GPU use for the virtual monitor (unless the headset is active), so some people may have the problem without knowing about it.


    Thanks for the confirmation @LZoltowski, same firmware so I'm out of ideas. This is going to have to be one of those wait & see problems. Don't like those.

    Intel 5820K OC@4Ghz, Titan X (Maxwell), 16GB Corsair Vengeance DDR4, ASRock X99 Taichi, Samsung 500Gb 960 Evo M.2, Corsair H100i v2 Cooler, Inateck KTU3FR-4P USB 3 card, Windows 10 Pro v1903 (18362.175)
  • nalex66nalex66 Posts: 4,468 Volunteer Moderator

    @nalex66, I'll add a bug report to the uservoice site... hope they don't priorities based just on votes received there as most seem to be about the gaurdian system for some reason! well not the end of the world.

    When 1.21 came out, there was a messed up setting for Guardian causing it to trigger at a much greater distance than before. That led to a rash of complaints and feedback on UserVoice, but it was fixed in 1.22.

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  • Asryan2aAsryan2a Posts: 8
    NerveGear
    Hi,

    Any fix for this? My gpu goes fro 38 to 52 just by launching the Oculus Home. Got an oculus today and that is annoying !

    Thanks
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