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"this code has passed it's expiration date is no longer valid"

mirakmirak Posts: 10
NerveGear
edited February 2018 in Samsung Gear VR
Hello,

I received by email a Oculus store code that offers 30€ on the store, but I got the error "this code has passed it's expiration date is no longer valid".
It's comming from this samsung promotional operation https://promos.samsung.fr/leaflet/2017/06/21/5330/leaflet_5330.pdf

In the mail I received there is no mention of an expiration date on the code, I guess it was expired before I received it.

Comments

  • LZoltowskiLZoltowski Posts: 6,705 Volunteer Moderator
    Is there an expiration date on the promotional PDF?
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  • mirakmirak Posts: 10
    NerveGear
    edited February 2018
    You had to submit participation before 15 August 2017, that's the only expiration date you can find.

  • mirakmirak Posts: 10
    NerveGear
    ok so I guess I can sit on it ...
  • cyberealitycybereality Posts: 26,156 Oculus Staff
    Promo codes do expire after a period of time. I don't recall off-hand how long this promotion was for. Feel free to submit a support ticket and we can take a closer look.
    https://support.oculus.com/
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  • mirakmirak Posts: 10
    NerveGear
    Thanks, I opened a ticket.
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