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Cant Reach Oculus Runtime Services

apexmasterapexmaster Posts: 41
Brain Burst
in Support
so i boot up my pc, click on icon to open oculus home, and got the message, cant reach oculus run time services. i gave it 15 min or so reboot try again and nothing. i have never seen this before?
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Comments

  • rcopperwaite-b4thrcopperwaite-b4th Posts: 13
    NerveGear
    This is happening for us too. Looks like it might be a global issue with a recent update.
  • olerocoleroc Posts: 1
    NerveGear
    Same Here, I'm in Norway, tried 3 different computers, all are the same...
  • Baggins137Baggins137 Posts: 2
    NerveGear
    This happened to me also, I tried installing old Nvidia drivers per website and it didnt help.
  • BaZhAnGBaZhAnG Posts: 6
    NerveGear
    same here too!
  • crossmrcrossmr Posts: 18
    NerveGear
    Yup also not working for me. They broke everything. Smooth move Oculus.
  • MrKaruMrKaru Posts: 315 Poster of the Week
    Same here. Very annoying.
  • SendoTargetSendoTarget Posts: 2
    NerveGear


    Slin over at Echo Arena Discord seems to have figured it out. Needs a non-crapped out dll
  • BadDanMEBadDanME Posts: 61
    Hiro Protagonist
    Ok, so i rebooted my PC 30 minutes over and over in vain. Should have chacked the forum first.
  • BBernesBBernes Posts: 16
    NerveGear
    Same issue here, tried to download and repair but no luck

     
  • apexmasterapexmaster Posts: 41
    Brain Burst
    so what is fix??? at moment, i open oculus setup and click on repair, it is DL oculus software again
  • SendoTargetSendoTarget Posts: 2
    NerveGear
    Well fix is to reset clock on your system 2 days back or something since it's an expired certificate. Needs a new one from Oculus.
  • BBernesBBernes Posts: 16
    NerveGear
    apexmaster said:
    so what is fix??? at moment, i open oculus setup and click on repair, it is DL oculus software again
    No fix at the moment as far as i can tell.
  • GnosticAscensionGnosticAscension Posts: 1
    NerveGear
    Goddamn it. Same here. Get your shit together Oculus.
  • Mace404Mace404 Posts: 208
    Nexus 6
    You can try setting back the time of your pc to before ‎Wednesday, ‎March ‎7, ‎2018 01:00:00 PM.
    Other than that, Oculus has to come with a fix. But curious how they will provide it since their distribution mechanism is not starting up.
  • apexmasterapexmaster Posts: 41
    Brain Burst
    what about clean install of oculus software?,. so you mean we cannot use rift till they fix this??? ATM im DL oculus software via oculus setup---Repair
  • BBernesBBernes Posts: 16
    NerveGear
    Mace404 said:
    You can try setting back the time of your pc to before ‎Wednesday, ‎March ‎7, ‎2018 01:00:00 PM.
    Other than that, Oculus has to come with a fix. But curious how they will provide it since their distribution mechanism is not starting up.
    Adjusting the time and date did not work for me.
  • ticmike3ticmike3 Posts: 2
    NerveGear
    Why is there nobody from oculus here to apologise and tell us what the issue is and when it'll be fixed!!!!
  • HyperGiant42HyperGiant42 Posts: 1
    NerveGear
    SendoTarget said:
    Well fix is to reset clock on your system 2 days back or something since it's an expired certificate. Needs a new one from Oculus.
    Have you tried this?
  • apexmasterapexmaster Posts: 41
    Brain Burst
    how do you reset clock back?

  • esben.dalgaard.3esben.dalgaard.3 Posts: 3
    NerveGear
    This would be sort of fun, if it wasn't so embarrasing.
  • apexmasterapexmaster Posts: 41
    Brain Burst
    just change date to march 1st, almost done with oculus software DL
  • p1up1u Posts: 3
    NerveGear
    I did repair = no work. now uninstall, cleaned oculus junks from registery + dll's. now trying clean oculus install, maybe there new dll or something.
  • Baggins137Baggins137 Posts: 2
    NerveGear
    edited March 2018
    Well I changed the date on my computer and it works again, so obviously you guys did figure it out. Thanks for the temp fix idea.
  • NIKEoo8NIKEoo8 Posts: 1
    NerveGear
    corrected the date - helped. When can I return this date?

  • Mace404Mace404 Posts: 208
    Nexus 6
    edited March 2018
    Press start/Windows key and type: cmd - right click that and start as administrator
    In the new window type: time
    Enter the desired time, for example 03:00 (just anything below 13:00 is fine)
    Restart the Oculus software by executing the following commands in the same cmd window.
    net stop OVRService
    net start OVRService

    Then start the oculus client by running %OCULUSBASE%\Support\oculus-client\OculusClient.exe

    Just let my Oculus software update and the OculusAppFramework.dll file has a new certificate, so after that you can set the time back to normal.
    (you can run the command "w32tm /resync"  to trigger windows to update the time with a time server automatically)
  • MattLaverickMattLaverick Posts: 5
    NerveGear
    Changing the system clock worked for me. I set the date to 28th Feb and restarted my machine and it works.It's  temporary solution at least
  • ticmike3ticmike3 Posts: 2
    NerveGear
    NIKEoo8 said:
    corrected the date - helped. When can I return this date?

    I'd assume when Oculus have got their shit together and fixed the issue
  • esben.dalgaard.3esben.dalgaard.3 Posts: 3
    NerveGear
    edited March 2018
    Set time back and watch it update in Library, then it'll restart and update properly.
    Set time in Setting>Time/Language> set automatic time to off and set the date back. You can reset the date when all is updated.
    Edit: Oculus Rift Core Home doesn't seem to work tho.
    ReEdit: Nope, games won't work either. Consider NOT setting your time back.
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