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Oculus Runtime Services - Current Status

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  • VR-OCALAVR-OCALA Posts: 427
    Trinity
    Hollish said:
    As a security professional and Oculus owner, I understand the sheer incompetence, negligence and ignorance that was involved in this issue. Clearly you guys can't be trusted with anything PKI, and need someone to explain to you how this works, and how you organize yourself. You've just DoS'ed all your customers through incompetence and negligence.

    Unbelievable...
    https://www.reddit.com/r/oculus/comments/82nuzi/cant_reach_oculus_runtime_service/dvbx8g8/
    I am not as understanding as that post. I am not saying someone should be fired, but clearly they don't have the appropriate processes to keep certs updated. Clearly nobody thought of this, and no internal alerts were ever triggered. 

    I think I will withhold judgment until it happens a second time.  I made a recipe and accidently left out an ingredient and it ruined the dish... I knew what I needed but it was an oversight, I screwed up.  I have not repeated the error because I learned from it.  Anyone can screw up.  I would just like this fixed like everyone else.  Now if it happens again, that would be a bit less understandable.  When I'm perfect I'll sit in harsher judgment of people.
  • duerrsduerrs Posts: 19
    NerveGear
    Nekrobob said:
    They will announce the Rift 2 soon.
    Rift 2 would be awesome....hopefully full HD and a much larger FOV please...i do not care what the cost is.....
  • JeanClaudeHDJeanClaudeHD Posts: 7
    NerveGear
    floyd247 said:
    Well as some else said i hope you give a free game this should be the case we all paid a lot of money for are oculus and to turn you computer on and not able to play what you wanted is not good and you knew there was a problem as the problem stared yesterday think we all deserve o free game for are troubles
    Yes I want a free game! No! I want two!
    And I want one to be EVE VALKYRIE!
    Boooo Oculus! Very bad! It's a shame!
    (And all of puerto ricans filmed in Zuckerberg's safari should receive a game too)
  • WiLLuMPJuHWiLLuMPJuH Posts: 66
    Hiro Protagonist
    @Codexual : not a FIX, but at best a dangerous workaround, which may lead to instability of your operating system as a whole. 
  • FastForward352FastForward352 Posts: 152
    Art3mis
    Aliantha said:
    .  I.... am enjoying the community so I don't know exactly what I "lost" that I deserve something for free for.
    I know what I won : getting to know you :wink:
    Asus X99-A MB | i7 5820K @ 3.30GHz | Asus ROG-STRIX 1080Ti | 32 Gb RAM | SSD SAMSUNG 500Go M-2 |  Samsung 40" 4K Screen | T500RS & TH8A Shifter on Wheel Stand Pro | TM Warthog & Combat Rudder Pedals | Buttkicker Gamer 2 | OCULUS RIFT CV1 - 3 Sensor roomscale setup

  • LZoltowskiLZoltowski Posts: 4,962 Volunteer Moderator
    Aliantha said:
    .  I.... am enjoying the community so I don't know exactly what I "lost" that I deserve something for free for.
    I know what I won : getting to know you :wink:
    Oh boy ....
    Core i7-7700k @ 4.9 Ghz | 32 GB DDR4 Corsair Vengeance @ 3000Mhz | 2x 1TB Samsung Evo | 2x 4GB WD Black
    ASUS MAXIMUS IX HERO | MSI AERO GTX 1080 OC @ 2000Mhz | Corsair Carbide Series 400C White (RGB FTW!) 

    Be kind to one another :)
  • GreymanGreyman Posts: 1,245 Poster of the Week
    I've just heard that the FIB are now investigating a possible organised manipulation of VR opinion, from Rift to Vive, prompted by a multitude of new members appearing on the Oculus forum to vent their displeasure at the temporary break in their gaming.   President VRump, a well-known Vive fanboi, has absolutely noting to say on the subject.  :)
  • VR-OCALAVR-OCALA Posts: 427
    Trinity
    Aliantha said:
    .  I.... am enjoying the community so I don't know exactly what I "lost" that I deserve something for free for.
    I know what I won : getting to know you :wink:

    Sweetest post ever <3
  • madarao627madarao627 Posts: 14
    NerveGear
    With all the employees and money they have , how in the hell is there not a new security certificate yet? Oculus has been down for 21 hours in New Zealand. SMH
    You dont know what the issue is. You dont know if a certificiate expired is causing the issue or if a server went down because someone tripped on a powercord. Stuff like that happens
  • JeanClaudeHDJeanClaudeHD Posts: 7
    NerveGear
    Aliantha said:
    floyd247 said:
    Well as some else said i hope you give a free game this should be the case we all paid a lot of money for are oculus and to turn you computer on and not able to play what you wanted is not good and you knew there was a problem as the problem stared yesterday think we all deserve o free game for are troubles

    I don't see how we're entitled to anything for free.  If they do decide to do something that would be great but I have been playing enough online games and bought enough tech devices and cars and electronics and such to know nothing works 100% of the time.  The only people I really feel "sorry" for are those who need their Oculus hardware for work where this is costing them money.  I have other games to play and am enjoying the community so I don't know exactly what I "lost" that I deserve something for free for.

    I get it, you don't want a game, maybe you are not entitled to [...] I am entitled, I want one, I deserve it.
  • FastForward352FastForward352 Posts: 152
    Art3mis
    Aliantha said:
    Aliantha said:
    .  I.... am enjoying the community so I don't know exactly what I "lost" that I deserve something for free for.
    I know what I won : getting to know you :wink:

    Sweetest post ever <3
    You're welcome :smile:

    How can someone be as funny, smart and wise ?
    Asus X99-A MB | i7 5820K @ 3.30GHz | Asus ROG-STRIX 1080Ti | 32 Gb RAM | SSD SAMSUNG 500Go M-2 |  Samsung 40" 4K Screen | T500RS & TH8A Shifter on Wheel Stand Pro | TM Warthog & Combat Rudder Pedals | Buttkicker Gamer 2 | OCULUS RIFT CV1 - 3 Sensor roomscale setup

  • JadenKorrDevoreJadenKorrDevore Posts: 3
    NerveGear
    With all the employees and money they have , how in the hell is there not a new security certificate yet? Oculus has been down for 21 hours in New Zealand. SMH
    You dont know what the issue is. You dont know if a certificiate expired is causing the issue or if a server went down because someone tripped on a powercord. Stuff like that happens
    Actually we do know. People went in to it and found that the Cert expired today. Fairly technical IT people dug in to the program to figure it out.
  • SaturnsVoidSaturnsVoid Posts: 15
    NerveGear
    How does a company as big as this not know when there certs are due!? This is just dumb.
  • werelambwerelamb Posts: 27
    Brain Burst
    Aliantha said:
    Hollish said:
    As a security professional and Oculus owner, I understand the sheer incompetence, negligence and ignorance that was involved in this issue. Clearly you guys can't be trusted with anything PKI, and need someone to explain to you how this works, and how you organize yourself. You've just DoS'ed all your customers through incompetence and negligence.

    Unbelievable...
    https://www.reddit.com/r/oculus/comments/82nuzi/cant_reach_oculus_runtime_service/dvbx8g8/
    I am not as understanding as that post. I am not saying someone should be fired, but clearly they don't have the appropriate processes to keep certs updated. Clearly nobody thought of this, and no internal alerts were ever triggered. 

    I think I will withhold judgment until it happens a second time.  I made a recipe and accidently left out an ingredient and it ruined the dish... I knew what I needed but it was an oversight, I screwed up.  I have not repeated the error because I learned from it.  Anyone can screw up.  I would just like this fixed like everyone else.  Now if it happens again, that would be a bit less understandable.  When I'm perfect I'll sit in harsher judgment of people.
    The issue here is not the mistake itself but the failure to acknowledge it for almost 24 hrs and the failure to fix a relatively easy issue within that time....I understand that with the auto update not working it may be a longer time to work on a fix but there's nothing stopping them from adding a manual update/reinstall link for oculus app with the new certs on their website and maybe issuing a statement that for those who don't want to reinstall it may take longer?



  • CandriuCandriu Posts: 3
    NerveGear
    Hollish said:
    I'm sure you'd run into issues with the other systems too. They've acknowledged the issue and are working on it. I get that it's annoying but saying you shouldn't have bought a rift because now it's not working is like saying you shouldn't have bought a specific car because it had to be fixed once.
    Most likely, the other systems have their fair share of issues but Oculus has went all in on the walled garden approach and now something as basic as keeping a dll cert updated completely bricked almost every Oculus out there.       
    The analogy doesn't really work, the Rift hardware is fine, it's the software that's the major issue. I quite like the headset hardware, but all of my issues thus far have been software related and I'm just done. 
  • VR-OCALAVR-OCALA Posts: 427
    Trinity
    With all the employees and money they have , how in the hell is there not a new security certificate yet? Oculus has been down for 21 hours in New Zealand. SMH
    You dont know what the issue is. You dont know if a certificiate expired is causing the issue or if a server went down because someone tripped on a powercord. Stuff like that happens

    I had a teacher who said that school was a perfect example of life.  He said that when people deal with others they expect an A+ but when other people deal with them they should be willing to accept a C-.  We expect others to be perfect but forget how often we are not.

    I think if this was a critical process like the nuclear attack alert screw up in Hawaii that is a little less forgivable than something like this that isn't exactly life or death or, hopefully not, sending anyone running for their life.
  • KlodsBrikKlodsBrik Posts: 538
    Neo
    Wait, what did I miss out on ?

    Great to see so many new forum users who have been hiding under the rocks with their hmd strapped on having fun :)


  • stereolifestereolife Posts: 1
    NerveGear
    its fucking ridiculous... You just need resign this fucking dll and give it to us.
    This can not take SO MUCH FUCKING TIME!
  • duerrsduerrs Posts: 19
    NerveGear
    I kind of agree.  A statement should have been made right away...some people thought it was a problem on the user end and reinstalled everything....thank god i was not one of those....lol
  • VR-OCALAVR-OCALA Posts: 427
    Trinity
    Aliantha said:
    floyd247 said:
    Well as some else said i hope you give a free game this should be the case we all paid a lot of money for are oculus and to turn you computer on and not able to play what you wanted is not good and you knew there was a problem as the problem stared yesterday think we all deserve o free game for are troubles

    I don't see how we're entitled to anything for free.  If they do decide to do something that would be great but I have been playing enough online games and bought enough tech devices and cars and electronics and such to know nothing works 100% of the time.  The only people I really feel "sorry" for are those who need their Oculus hardware for work where this is costing them money.  I have other games to play and am enjoying the community so I don't know exactly what I "lost" that I deserve something for free for.

    I get it, you don't want a game, maybe you are not entitled to [...] I am entitled, I want one, I deserve it.

    lol you might not have meant that to be funny, but I laughed
  • Mangal_OemieMangal_Oemie Posts: 4
    NerveGear
    Hollish said:
    Hollish said:
    As a security professional and Oculus owner, I understand the sheer incompetence, negligence and ignorance that was involved in this issue. Clearly you guys can't be trusted with anything PKI, and need someone to explain to you how this works, and how you organize yourself. You've just DoS'ed all your customers through incompetence and negligence.

    Unbelievable...
    https://www.reddit.com/r/oculus/comments/82nuzi/cant_reach_oculus_runtime_service/dvbx8g8/
    I am not as understanding as that post. I am not saying someone should be fired, but clearly they don't have the appropriate processes to keep certs updated. Clearly nobody thought of this, and no internal alerts were ever triggered. 
    "This Oculus signature was generated in 2015, a full year before CV1 was even released. They didn't have Facebook money, and this is exactly the kind of problem people just assume will be figured out later. A developer or release manager generated the signature (and went through the whole validation process), maybe stuck a not in a spreadsheet/JIRA ticket/whatever, and moved on. Maybe that person is no longer at Oculus. Maybe they're in a different role. Maybe there are super-tight controls now, but that one key slipped through the cracks..."

    They're still just people, shit happens dude. They're trying to fix it now, not much more can be said.
    If this happened with a core product of my company, the world would halt. Literally. It's less of a big deal because it's just VR gaming. I expect this sort of mistake from some fly-by-night Chinese company that operated for a few weeks and no longer exists. Not Oculus. You don't forget things that brick all your products.
  • duerrsduerrs Posts: 19
    NerveGear
    "What we have here is a failure to communicate"
  • Rickster_mcRickster_mc Posts: 17
    NerveGear
    Is this shit fixed yet or no?
  • denrainwaterdenrainwater Posts: 26
    Brain Burst
    I only use the Rift for Prepar3D.  I tried the time change fix, and while I managed to get Oculus running, it buggered up P3D.  I managed to get past that, but can't get FlyInside to run.  So it's all a no-go for me.

    That said, when (AND WHY IN HELL??) did it become necessary to have an internet connection to run the Rift?  I bought the software, it's installed on my computer, and unless it needs an update, there should be no need for it to check with Oculus via the internet in order for me to run MY software that I PURCHASED!!  >:(

    This is exactly the kind of thing that drives my fear and loathing of all things "Cloud".  I want to POSSESS the things I buy -- not 'borrow them from the web'...  Grrrrr!!!!
    Win7 64-bit|16GB RAM|EVGA GTX980Ti 6GB|i5-2500k(OC-4.5GHz)|ASUS P8P67-M Pro(Gen3)|250GB 850 EVO SSD(for OS)|500GB 850 EVO SSD(for P3D and addons)|640GB Caviar Black(data&backup)|Corsair 1000W PSU|HAF 912 case|P3D V3.2|DK2
  • FastForward352FastForward352 Posts: 152
    Art3mis
    KlodsBrik said:
    Wait, what did I miss out on ?

    Great to see so many new forum users who have been hiding under the rocks with their hmd strapped on having fun :)


    I never spent so much time on the forum, and I must say I'm having a great time today :smile:
    Asus X99-A MB | i7 5820K @ 3.30GHz | Asus ROG-STRIX 1080Ti | 32 Gb RAM | SSD SAMSUNG 500Go M-2 |  Samsung 40" 4K Screen | T500RS & TH8A Shifter on Wheel Stand Pro | TM Warthog & Combat Rudder Pedals | Buttkicker Gamer 2 | OCULUS RIFT CV1 - 3 Sensor roomscale setup

  • songnarsongnar Posts: 18
    NerveGear
    Aliantha said:
    KlodsBrik said:
    Wait, what did I miss out on ?

    Great to see so many new forum users who have been hiding under the rocks with their hmd strapped on having fun :)



    Oh God I hope nobody posts pics of them playing VR with  strap on!

    Hey! Don't you judge my lifestyle choices!
    Come visit me over al MultiballGaming.com for reviews, news and mild entertainment.

  • GreymanGreyman Posts: 1,245 Poster of the Week
    its fucking ridiculous... You just need resign this fucking dll and give it to us.
    This can not take SO MUCH FUCKING TIME!
    and the global maturity score drops even lower
  • LZoltowskiLZoltowski Posts: 4,962 Volunteer Moderator
    I haven't seen this many posts at once since the great pre-orders meltdown of 2016
    Core i7-7700k @ 4.9 Ghz | 32 GB DDR4 Corsair Vengeance @ 3000Mhz | 2x 1TB Samsung Evo | 2x 4GB WD Black
    ASUS MAXIMUS IX HERO | MSI AERO GTX 1080 OC @ 2000Mhz | Corsair Carbide Series 400C White (RGB FTW!) 

    Be kind to one another :)
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