Oculus Runtime Services - Current Status - Page 61 — Oculus
New to the forums? Click here to read the "How To" Guide.

Developer? Click here to go to the Developer Forums.

Oculus Runtime Services - Current Status

1585961636476

Comments

  • VR-OCALAVR-OCALA Posts: 477
    Trinity
    steveco99 said:
    Aliantha said:
    steveco99 said:
    Ok, so, the patch does work, but it screwed up the performance. I rebooted my computer, checked all the parameters, and what usually gives me a solid 90 FPS is now stuck to 40-50 FPS. Does anyone else have performance issues, or is it just me?
    After running the patch, it downloaded and installed a software update.  When I then ran Oculus Home (Core 2) and ran a game (In Death) there was a lag on loading each screen.  A few minutes later I had a pop-up notification in Home that another update was available, for which I had to click OK and remove the headset.  After that downloaded and automatically installed, the lag was gone.  Haven't checked any FPS metrics, but after the second update the general performance seems back to normal.

    Isn't In Death great!  I haven't completed Purgatory 2 yet but I had my doubts about getting past 1, I seem to be getting better!
    Yes, it took me quite a while to get past Anakim into Purgatory 2.  Love the graphics and the movement mechanics in this game - definitely a current favorite, good to see how the developers are stepping up their game ... :)

    If they add multiplayer... *drools* having someone watch my back would be good.

    Anakim gets easier as you get achievements and extra health.  Almost got to him on 2 but I got careless.
  • VR-OCALAVR-OCALA Posts: 477
    Trinity
    steveco99 said:
    Aliantha said:
    steveco99 said:
    Ok, so, the patch does work, but it screwed up the performance. I rebooted my computer, checked all the parameters, and what usually gives me a solid 90 FPS is now stuck to 40-50 FPS. Does anyone else have performance issues, or is it just me?
    After running the patch, it downloaded and installed a software update.  When I then ran Oculus Home (Core 2) and ran a game (In Death) there was a lag on loading each screen.  A few minutes later I had a pop-up notification in Home that another update was available, for which I had to click OK and remove the headset.  After that downloaded and automatically installed, the lag was gone.  Haven't checked any FPS metrics, but after the second update the general performance seems back to normal.

    Isn't In Death great!  I haven't completed Purgatory 2 yet but I had my doubts about getting past 1, I seem to be getting better!
    Yes, it took me quite a while to get past Anakim into Purgatory 2.  Love the graphics and the movement mechanics in this game - definitely a current favorite, good to see how the developers are stepping up their game ... :)

    Plus being able to pause after 1 is nice and you can go back and pause even after you start 2 so it's good if you need a break without losing your progress.
  • jef32jef32 Posts: 57
    Brain Burst
    Mimand3r said:
    What a well engineered bugfix. Very well done guys. We all know humanity is full of stupid people. Don't let the trolls get to your skin.Must have been a hard night for you guys. Now get some sleep. Thx alot Oculus Team

    I suppose that you wrote that for me. I can understand a technical problem but not a negligence like that. I'm not from them wanting a free game or a compensation but I can understand anger for professional people having lost money to this negligence. I'm conscient that all a team has worked hard to fix the mistake of one person and I'm not sure that they aren't angry themselves against this person, preferring surely spending the night in their lover's arms instead of front of a computer.
  • AussieStigAussieStig Posts: 233
    Nexus 6
    Aliantha said:
    Can someone please confirm the update number of the subsequent update post repair? My Oculus software updated to 1.24 this morning. I would like to know if that is the latest one or are there more coming, considering the patch did not work for me as I am running Windows 7 which ahs the KB updates issue. Fixed with cmd prompt to skip that check  though, Cheers AussieStig

    I can't confirm the number maybe someone else can.  Like you I was updating this morning when it had the issue.  When you run the patch Oculus Home will start and then will do an update, pretty sure it's the one from this morning that did not complete.
    Ta for the reply Aliantha, will try it for longer than 10 minutes in a while see if it carries out another update then, cheers, AussieStig
  • CmdrGoodDeathCmdrGoodDeath Posts: 20
    Brain Burst
    Is it just me or do things look a little better now more crisp?

  • VR-OCALAVR-OCALA Posts: 477
    Trinity
    jef32 said:
    Mimand3r said:
    What a well engineered bugfix. Very well done guys. We all know humanity is full of stupid people. Don't let the trolls get to your skin.Must have been a hard night for you guys. Now get some sleep. Thx alot Oculus Team

    I suppose that you wrote that for me. I can understand a technical problem but not a negligence like that. I'm not from them wanting a free game or a compensation but I can understand anger for professional people having lost money to this negligence. I'm conscient that all a team has worked hard to fix the mistake of one person and I'm not sure that they aren't angry themselves against this person, preferring surely spending the night in their lover's arms instead of front of a computer.

    Lots of people were upset and that doesn't make them trolls.  People have a right to vent, sometimes I think that's one of the best uses of a forum, allowing people to blow off steam.  The trolls are the ones who don't just express their frustration but attack everyone in the process.  

    Enjoy your Oculus!
  • TchissiTchissi Posts: 1
    NerveGear
    it's all good , its working now ! 
  • OmegaM4NOmegaM4N Posts: 491
    Trinity
    edited March 2018
    Aliantha said:
    OmegaM4N said:
    Issues and mistakes happen in everything, that is a given, the milk is being cleaned up at least now, BUT! this issue did one thing for me personally and that is it highlighted just how much control i have over my own hardware on my own PC and to be frank, i am somewhat disturbed to have just found out that my £400 purchase and everything with it including software can be rendered useless via one little bit of software that i had no idea has some kind of always on connection and is updating in the background unknown to me. :/

    It can be disturbing but it's not unique.  Apple can shut down it's Iphones as easily.  That's true in lots of areas.  Technology can be frightening.  I guess you have to have some faith in the goodwill of humanity.
    No it is not unique, but i assumed a gaming device like a VR headset would not require a always on connection, or at least any updated would be checked for and updated once i actually used it, and it reminded me of the XBox one launch were everybody balked at the idea of a always on connection, and rightly so, and really should both the xbox or a VR headset require a always on as they are just gaming devices, or if they must be always on then possibly let people know that before hand because i thought  had disable auto updates in the Oculus app, but it seems not, and as we saw here, things can obviously go wrong with this approach

    Oh and i am not taking a  pop at the Rift, love my VR, but it is quite disconcerting to find this out after the fact.


  • VR-OCALAVR-OCALA Posts: 477
    Trinity
    Is it just me or do things look a little better now more crisp?


    Maybe they are, or maybe it's like those first few breaths after you recover from a cold and everything seems better!
  • MahaKapalinMahaKapalin Posts: 8
    NerveGear
    thanks for the update! now please make sure you dont brake it again...
    it was very much avoidable...
  • Jackdaw01Jackdaw01 Posts: 8
    NerveGear
    Morning everyone! I’m guessing it’s been fixed? Can’t be bothered to get out of my warm bed and check  :D
  • VR-OCALAVR-OCALA Posts: 477
    Trinity
    Jackdaw01 said:
    Morning everyone! I’m guessing it’s been fixed? Can’t be bothered to get out of my warm bed and check  :D

    CmdrGoodDeath said:
    Is it just me or do things look a little better now more crisp?


    Maybe they are, or maybe it's like those first few breaths after you recover from a cold and everything seems better!
  • CmdrGoodDeathCmdrGoodDeath Posts: 20
    Brain Burst
    But I didn't have a cold. :p
  • BillyDoyleSpeaksBillyDoyleSpeaks Posts: 10
    NerveGear
    Jackdaw01 said:
    Morning everyone! I’m guessing it’s been fixed? Can’t be bothered to get out of my warm bed and check  :D
    Yeah it's all working again now!
  • VR-OCALAVR-OCALA Posts: 477
    Trinity
    Jackdaw01 said:
    Morning everyone! I’m guessing it’s been fixed? Can’t be bothered to get out of my warm bed and check  :D
    https://www.oculus.com/rift-patch/

    fixed hon :-) enjoy
  • VR-OCALAVR-OCALA Posts: 477
    Trinity
    OmegaM4N said:
    Aliantha said:
    OmegaM4N said:
    Issues and mistakes happen in everything, that is a given, the milk is being cleaned up at least now, BUT! this issue did one thing for me personally and that is it highlighted just how much control i have over my own hardware on my own PC and to be frank, i am somewhat disturbed to have just found out that my £400 purchase and everything with it including software can be rendered useless via one little bit of software that i had no idea has some kind of always on connection and is updating in the background unknown to me. :/

    It can be disturbing but it's not unique.  Apple can shut down it's Iphones as easily.  That's true in lots of areas.  Technology can be frightening.  I guess you have to have some faith in the goodwill of humanity.
    No it is not unique, but i assumed a gaming device like a VR headset would not require a always on connection, or at least any updated would be checked for and updated once i actually used it, and it reminded me of the XBox one launch were everybody balked at the idea of a always on connection, and rightly so, and really should both the xbox or a VR headset require a always on as they are just gaming devices, or if they must be always on then possibly let people know that before hand because i thought  had disable auto updates in the Oculus app, but it seems not, and as we saw here, things can obviously go wrong with this approach

    Oh and i am not taking a  pop at the Rift, love my VR, but it is quite disconcerting to find this out after the fact.



    Does it always have to be on?  I have a few games I bought through Oculus that say they don't require an Internet connection.  Does Oculus Home require that?
  • Micro666Micro666 Posts: 19 Oculus Start Member
    OmegaM4N said:
    Issues and mistakes happen in everything, that is a given, the milk is being cleaned up at least now, BUT! this issue did one thing for me personally and that is it highlighted just how much control i have over my own hardware on my own PC and to be frank, i am somewhat disturbed to have just found out that my £400 purchase and everything with it including software can be rendered useless via one little bit of software that i had no idea has some kind of always on connection and is updating in the background unknown to me. :/

    Oculus doesn't require an always on connection. I've seen a few of these types of posts complaining that the cause of this issue is something to do with having to be online for the certificate.

    It's not, and you don't have to be online to user Oculus. The software certificate is a digital signature applied to the Oculus executables, and in this case one certificate in particular expired, causing the problem.

    It's got nothing to do with being online at all. The digital signature of the certificate is a totally offline thing, and is applied to the binary executable files. You could have been offline for a week, and been perfectly fine using Oculus up until the exact moment the certificate expired.

    By the way I'm a Windows software developer so have experience of digitally signing code. Basically if a piece of software is published without being signed with a certificate of a trusted authority, Windows prompts the user saying the software is untrusted, and would you like to install? i.e. it's at your own risk if the software does something dodgy.

    Most decent companies and software publishers digitally sign their software, so that Windows when it installs the software knows the software is trusted, and doesn't prompt the user to say the software is untrusted.

    In Oculus' case their digital certificate expired. It's their fault yes, they should have known it was going to expire, got a new certificate, signed their executable code, and issues an update a few days or weeks ago. 

    This has nothing to do with having to be online. That's a misnomer. Oculus do not require an online connection at all.

    Micro666
  • TestchamberTestchamber Posts: 25
    Brain Burst
    Can't update. Still not fixed. Updater now asks for two windows updates to be loaded first. I already have them installed. Installed them again and it still says this!!
  • VR-OCALAVR-OCALA Posts: 477
    Trinity
    Can't update. Still not fixed. Updater now asks for two windows updates to be loaded first. I already have them installed. Installed them again and it still says this!!

    Have you done a reboot?  Probably have and that likely isn't the issue but I always start at the beginning.

    If you have rebooted you may want to do a fresh Oculus install just don't delete the directory that has your saved games
  • scottharmes6scottharmes6 Posts: 14
    NerveGear
    Man this thread has a lot of posts in a short time.  Just downloaded the patch, and now I will close my eyes and hope the repair doesn't delete anything.  Despite what others are saying, it was a pretty quick fix.  I guess it's all relative, like watching paint dry or grass grow.  Thanks Devs  :smiley:
  • kael13kael13 Posts: 6
    NerveGear
    Can't update. Still not fixed. Updater now asks for two windows updates to be loaded first. I already have them installed. Installed them again and it still says this!!
    Tried a restart, first?
  • VR-OCALAVR-OCALA Posts: 477
    Trinity
    Man this thread has a lot of posts in a short time.  Just downloaded the patch, and now I will close my eyes and hope the repair doesn't delete anything.  Despite what others are saying, it was a pretty quick fix.  I guess it's all relative, like watching paint dry or grass grow.  Thanks Devs  :smiley:

    It won't delete anything, let not your heart be troubled.
  • emil.sjoeholmemil.sjoeholm Posts: 4
    NerveGear
    my second update is stuck in queued. i have restarted but still queued. I had an game update that updated without trouble so i guess something went wrong?
  • AussieStigAussieStig Posts: 233
    Nexus 6
    edited March 2018
    Can't update. Still not fixed. Updater now asks for two windows updates to be loaded first. I already have them installed. Installed them again and it still says this!!
    You can fix this with a cmd prompt mate.

    Usually Win 7 has these two files already installed, if that is the case you can use the cmd prompt. If you dont have those KBs then you will need to download them from Microsoft.

    The first two cmd's are correct and then the last one is correct. I dont think Oculus ever addressed this issue, I may be wrong. If someone knows of another way please let us Win 7 users know. Cheers AussieStig
  • VR-OCALAVR-OCALA Posts: 477
    Trinity
    my second update is stuck in queued. i have restarted but still queued. I had an game update that updated without trouble so i guess something went wrong?
    https://www.oculus.com/rift-patch/

    try that again first
  • VR-OCALAVR-OCALA Posts: 477
    Trinity
    Ok my pillow is calling and I must answer.  Goodnight my darlings <3
  • OmegaM4NOmegaM4N Posts: 491
    Trinity
    edited March 2018
    Aliantha said:
    OmegaM4N said:
    Aliantha said:
    OmegaM4N said:
    Issues and mistakes happen in everything, that is a given, the milk is being cleaned up at least now, BUT! this issue did one thing for me personally and that is it highlighted just how much control i have over my own hardware on my own PC and to be frank, i am somewhat disturbed to have just found out that my £400 purchase and everything with it including software can be rendered useless via one little bit of software that i had no idea has some kind of always on connection and is updating in the background unknown to me. :/

    It can be disturbing but it's not unique.  Apple can shut down it's Iphones as easily.  That's true in lots of areas.  Technology can be frightening.  I guess you have to have some faith in the goodwill of humanity.
    No it is not unique, but i assumed a gaming device like a VR headset would not require a always on connection, or at least any updated would be checked for and updated once i actually used it, and it reminded me of the XBox one launch were everybody balked at the idea of a always on connection, and rightly so, and really should both the xbox or a VR headset require a always on as they are just gaming devices, or if they must be always on then possibly let people know that before hand because i thought  had disable auto updates in the Oculus app, but it seems not, and as we saw here, things can obviously go wrong with this approach

    Oh and i am not taking a  pop at the Rift, love my VR, but it is quite disconcerting to find this out after the fact.



    Does it always have to be on?  I have a few games I bought through Oculus that say they don't require an Internet connection.  Does Oculus Home require that?
    Prior to this i had not used rift for the past 4 days, but the PC has been per usual, so at some point the oculus software was updated without ever being in use, that is what i mean by always online, it is connecting to the internet even when you are not using the hardware, hence why everybody with a rift was just put into the same situation as we had here, no matter if you were using the rift this week or not, if you PC was connected to the net you were joining everybody else in the hole. lol

    Or am i reading it all wrong, was it some other update from some time back for the oculus that caused this issue, and not a recent update in the last few days that was downloaded without my knowledge, is that what happened?

  • profanicusprofanicus Posts: 12
    NerveGear
    Didn't work.

    Ran the patch, chose repair, it downloaded files, then:


    Restarting and trying again gave the same result.
  • tommettommet Posts: 107
    Hiro Protagonist
    OmegaM4N said:
    Aliantha said:
    OmegaM4N said:
    Issues and mistakes happen in everything, that is a given, the milk is being cleaned up at least now, BUT! this issue did one thing for me personally and that is it highlighted just how much control i have over my own hardware on my own PC and to be frank, i am somewhat disturbed to have just found out that my £400 purchase and everything with it including software can be rendered useless via one little bit of software that i had no idea has some kind of always on connection and is updating in the background unknown to me. :/

    It can be disturbing but it's not unique.  Apple can shut down it's Iphones as easily.  That's true in lots of areas.  Technology can be frightening.  I guess you have to have some faith in the goodwill of humanity.
    No it is not unique, but i assumed a gaming device like a VR headset would not require a always on connection, or at least any updated would be checked for and updated once i actually used it, and it reminded me of the XBox one launch were everybody balked at the idea of a always on connection, and rightly so, and really should both the xbox or a VR headset require a always on as they are just gaming devices, or if they must be always on then possibly let people know that before hand because i thought  had disable auto updates in the Oculus app, but it seems not, and as we saw here, things can obviously go wrong with this approach

    Oh and i am not taking a  pop at the Rift, love my VR, but it is quite disconcerting to find this out after the fact.


    This isn't because it requires an always on connection.  This is because the digital certificate that certifies the software is from oculus wasn't signed / renewed correctly.  This can happen with any piece of software running on almost any operating system today.  Windows, OSX, Android....

    It was a dumbass mistake on Oculus part, but mistakes happen.  The speed at which they fixed it does them credit.  I worked in IT for over 25 years, and it's not longer amazing to me that something fails - it's amazing that it actually works at all.
  • charliemakescartoonscharliemakescartoons Posts: 62
    Hiro Protagonist
    Where's the patch?
Sign In or Register to comment.