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Some games cannot install an update

xShadowknightxShadowknight Posts: 12
NerveGear
So after getting the new update various apps and games started to say install... (hulu,serious sam vr, LOST, and a few others) i press on install but it then tells me it needs to finish another download to proceed. I press yes and then nothing happens. When I scroll down on the update list there's a oculus system update that is stuck on 10 out of 11 and it stays on zero percent I can't cancel it neither click in it only "what's new " right below it, has any one else had this problem I can seem to update the games I already have downloaded. 

Comments

  • Mr5150guyMr5150guy Posts: 9
    NerveGear
    Same problem here...
  • Mr5150guyMr5150guy Posts: 9
    NerveGear
    edited March 2018
    I ended up doing a complete fresh uninstall/install.  Seems to be good now.
  • ElusiveMarlinElusiveMarlin Posts: 190
    Art3mis
    Situations like this can arise when you are running low on your download path.
    As with tthe latest update of Oculus, you can have multiple download locations, but the upload will occur in the original location of the already installed game/experience.

    as such, if you originally installed the game on a drive that is now showing limited space, adding a new location with plenty of space will not fix the issue, you have two options:-

    1. uninstall and download again to the new larger location, (Make it default first)
    2. "Move" the game/experiane to a new bigger location via the Oculus home page settings
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  • LZoltowskiLZoltowski Posts: 6,561 Volunteer Moderator
    If you still having an issue please post your logs here.

    Instructions: https://forums.oculusvr.com/community/discussion/33792/how-to-get-logs-for-bug-reports-for-consumer-rift-1-3
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