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oculus rift wont install

janerwinsojanerwinso Posts: 1
edited March 2018 in Support
i cant reinstall my oculus setup.
i uninstalled the program when it showed me an error "cant reach runtime service". when i tried to re install it... it says "sorry we encountered an error during installation."

here's what ive tried
clean uninstall. reset windows
reinstall gpu driver
uninstall antivirus
updated the usb drivers

nothing seems to work.

pls help. thanks!


  • VantagalVantagal Posts: 1
    having the same issue, tried all of the above except resetting windows (which i dont think is a viable solution even if it's the only one)

    Would love to know a solution if you find one
  • cyberealitycybereality Posts: 26,156 Oculus Staff
    Can you upload the complete Oculus setup log here? You can upload files with the paper icon.
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