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One Sensor of 3 not working

TrueTUGMTrueTUGM Posts: 3
NerveGear
in Support
Hello, I have 3 sensors for my Oculus Rift 1 doesn't work, but the other 2 do. I have tried: Different Computers, Oculus Home (Normal, Beta, Classic Home, New Home, 2.0 Beta) and nothing has been different. for the not working sensor: no indicator light, does't show up in Oculus Home, and not in Device Manager. I have tried re-installing the drives many times and nothing changed. I don't have the box anymore and am not sure if I can find a serial number, since it doesn't show up on Oculus Home. Any suggestions or ideas would help. Also, I have tried all of the setups including Full setup a lot of times with no different results. I hope this sensor can be fixed.
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Comments

  • TrueTUGMTrueTUGM Posts: 3
    NerveGear
    I have the Cv1 by the way I meant to add a comma before Rift and 1
  • RuneSR2RuneSR2 Posts: 1,783 Valuable Player
    Find your receipt/proof of purchase and contact Oculus - or the seller - seems like a normal return of a defective item? If it's more than 2 years old, maybe it's time buy a new sensor? 
    Intel i7 7700K (4.5 GHz); MSI GeForce GTX 1080 8GB Gaming X (oc 2100 MHz boost, 11 Ghz ram); 16GB Corsair Vengeance LPX DDR4 3200 MHz; MSI Z270I Gaming Pro Carbon AC (VR-Ready) mainboard; Samsung 960 Evo M.2 SSD + Toshiba P300 HD; Windows 10 OS; Oculus Rift CV1 - nearly always using super sampling 2.0. 

    "Ask not what VR can do for you – ask what you can do for VR"
  • TrueTUGMTrueTUGM Posts: 3
    NerveGear
    I got it for Christmas of 2017. I will contact Oculus support, I just wanted to know any other option. Thank you though
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