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Won't install Oculus Software S8+

Tacitus275Tacitus275 Posts: 2
NerveGear
deactivate the screen lock feature - check
Ensure that the device is connected to a Wi-Fi or mobile network. - check
Device may require a software update to install the Gear VR software - no new software updates

Connect your device to the Gear VR. - completed
You will hear a voice prompt to disconnect the device from the Gear VR to proceed with the installation of the Gear VR software. - no voice.  nothing

Nothing happens at all.  Really need help with this.
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