deactivate the screen lock feature - check
Ensure that the device is connected to a Wi-Fi or mobile network. - check
Device may require a software update to install the Gear VR software - no new software updates
Connect your device to the Gear VR. - completed
You will hear a voice prompt to disconnect the device from the Gear VR to proceed with the installation of the Gear VR software. - no voice. nothing
Nothing happens at all. Really need help with this.