I've been searching online for anyone with the same problem, but I haven't found anything yet. I've installed the IOS app and begun setup. I'm able to detect the Go headset, but when I proceed to the next step, it takes forever to pair. And when it finally does, it cannot connect to the Wi-fi. Yes, I followed the instructions on the support page, and made sure it didn't violate the constraints there. It just fails over and over and over again whenever I put in the Wi-fi password. After taking something like 10 minutes, looking like it's trying to connect, it tells me it can't connect. Try again later.
I put on the headset to see if there were any clues on the screen as to why it would be failing, and it said "headset is updating. please follow instructions on app". Well, all I see on the app is a failure to connect to Wi-Fi message.
I restarted the app. Re-installed the app. Same story. Takes forever to pair. And cannot connect to the Wi-Fi.
I let the headset sit for a while, in hopes that perhaps it actually was installing an update, but still nothing. Help. I'd really love to be able to use this new headset.